A bit of a mixed bag of a Mark Warner holiday, with some surprises.
- A good range of sailing and windsurfing kit, with almost Starboard's whole range of boards available, if you don't mind some of the models being of 2006 vintage; they're missing a Serenity, but not much else with Phantom's and even a Gemini available.
- Some of the staff are friendly and enthusiastic, but still perhaps one step down from what we have experienced with Neilson.
- The evening baby listening service is just wonderful; kids get their dinner early (17:15-18:00), allowing adults to eat on their own for once.
- The airport transfer is very short, about 15mins.
- The major surprise to us is that this is NOT a Mark Warner exclusive resort as we had naively assumed. While the Russian guests all seemed very polite, there was an unbelievably stereotypical amount of recliner reserving from the German guests. The hotel is consequently very large and, while we got to know some of the guests with children of a similar age, there is certainly a sense of community lacking that we have found in the smaller MW/Neilson resorts.
- The food was absolutely terrible, especially at the kids sitting where there was little choice and only the fruit salad seemed edible. All of the adult food was ridiculously overcooked, especially the fish. This was such a shame, as the delightfully fresh fillets were reduced to rubber. At breakfast there were fresh omelette chefs but, once the omelette was cooked and just needed folding, they insisted on flipping it and cooking it for another two minutes. I asked for mine early and they refused, saying it wasn't done! Also, the speciality of the day on one evening was 'turkey roll'. School dinners or what?
- Although there was a wide range of windsurfing kit available, much of it was very old and in a state of complete disrepair. None of the boards had been regripped during the season, and most of them had peeling padding. Also, don't expect light rigs - all of the sails were rigged on <=45% carbon masts, except thankfully of about three of the larger cammed sails that sat on 75% SDMs.
The sailing position isn't ideal. Apparently the prevailing wind is a westerly, in which case you needed to lug all the way up to the SW corner of the sailing area to avoid gusts around the headland. Other directions were even worse, with even force 4 southerlies and easterlies accompanied by horrendous chop and shorebreak (see picture 2) that meant the beach had to be closed. Northerlies gave flat sea, but were very gusty and fluikey within 100m of the beach because of the shape of the terrain behind the hotel.
Overall, we had a good time and enjoyed our stay, but there is so much more that could be made of the potential here and we don't plan to visit again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.