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“Great summer and the best experience” 5 of 5 stars
Review of Mitsis Summer Palace

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Mitsis Summer Palace
3.5 of 5 Hotel   |   Kardamena, Kardamena 85 302, Greece   |  
Hotel amenities
Ranked #21 of 43 Hotels in Kardamena
Skopje, Republic of Macedonia
1 review
Reviews in 2 cities Reviews in 2 cities
“Great summer and the best experience”
5 of 5 stars Reviewed October 14, 2012

Wonderful stay, great hotel and services ..Good quality food choices. It's good for young, old and children no matter which age. Easy to find places for party and places to relax.
Hope and someone else will come there and have the experience as I do.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSP_11, General Manager at Mitsis Summer Palace, responded to this review, October 17, 2012
Dear Guest,
Thank you for you nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Look forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,
Michalis Giorntamilakis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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776 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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wales
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 13, 2012

reception bar staff maids and buggie drivers so good and kind helpful and smiling all the time and the reception gent when we arrived tried to help when jetline booked our flight to arrive at 3am and we could not check in until 2pm same when we are coming back mayday can anyone help room needed 20th to 21st till 1am?
FOOD for me i am dull english food eater had lamb and beef sunday dinner 2day and everyday something fine to eat my partner loves spicy he to has loads of choice i cannot think of anything that is missing its fresh hot or cild and service amazing credit to chefs and all staff patient and helpful pools amazing and clean. bar amazing and clean entertainment ideal in evening for children 0 fo adults one show 2night after 8 days? greek night good rooms truly amazing no sat tv spotless comfy and stylish credit to archietects/ owners LOCATION amazing views beach on doorstel clean lovely sea. Town 5miles need a bus stops from 11 to 2pm though 1 bus to Koz a few times a week a co-op/parnership needs to be introduced for hotel and locals to benefit great things could be achieved. DISABLED Iam partly disabled buggies can take you around TELL hotel b4 u go I am sure they will advise steps and walkways around to access places. Another week sunny clean and amazing food hired buugie to see island. TRIPS half the price if booked in town fab 3 islands, koz and looking 4ward to seeing archietecture history no trips there at mo......

Room Tip: cannot fault food or accomodation location is part of the key to success and this can be achieved by...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSP_11, General Manager at Mitsis Summer Palace, responded to this review, October 17, 2012
Dear Guest,
Thank you for you nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel. As for your late departure, contact the front office desk and ask to see me in order to inform you for the last day, prior to your departure. The jacuzzi is working, but for security reasons, due to the fact that lots of kids using as well, prior to the use please contact the front office in order to be activated. Hope you enjoy yesterday the international Dancing show as well.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Looking forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,
Michalis Giorntamilakis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Londo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2012

This was our second stay at summer palace in 3 months and it was just as great as the first.
Hotel staff were so friendly and polite.
Tito, zizo and Rico from the animation team were always smiling and would make sure you were having a great time.
Thanks to Tony the chef!!!
We are planning on returning next year for round 3!
Thank you all at summer palace :-)

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSP_11, General Manager at Mitsis Summer Palace, responded to this review, October 17, 2012
Dear Guest,
Thank you for you nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Looking forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,
Michalis Giorntamilakis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 11, 2012 via mobile

This hotel is one of four hotels in a complex called mitsis world on the coast a short bus ride out of kardamena. €10 in a cab, €1.80 each on the bus. Because it is across the water from nissyros, a semi active volcano, the beach is gravelly and not a nice place to walk so we spent our time by the pool overlooking it which was lovely. There are plenty of pools to choose from as there are 6 dotted amongst the family rooms with a small bar for drinks open in the day as well as the slide pool along the road between all the hotels and the main one seen in the brochure and internet which is sea water. We never had to worry about getting a sunbed. We would just go after a leisurely breakfast and choose one. We were given a family room at the edge of the complex overlooking a road so we asked to change to a room in the main building and got one looking over the roof of the row in front to the sea which was much better for us as a couple who like to sit on the balcony rather than watch the entertainment at night. It can be noisy if you have kids who go to bed early though as the music echoes through the corridors from the bar. It stops at midnight.
Reception is very friendly and helped us move rooms and also keep our room for €35 on the last day.
We had yellow water coming through the pipes but this was less if you used less hot and then resolved. We used bottled water to clean out teeth.
Our main complaint was when we first arrived it was between 9.30 and 10pm so the restaurant was closed and we were only offered bar snacks and some unappetising rolls. We have always had a cold meal offered in previous holidays which is welcome after a long day of travelling. This gave us a very bad first impression of this hotel and they could so easily made us feel more welcome. It wasn't even that late. Our opinion did improve as the days went on but it's not how you want to start a holiday.
The food was adequate but we found it repetitive and needed more imagination and flare in the presentation and more variety. You could book the greek restaurant on the beach or the italian by the pool for lunch or dinner which made a nice change from the buffet. The restaurant and reception area were very brightly lit and lacked atmosphere. The downstairs bar where they have the stage was worse and right next to the indoor pool so a nightmare for anyone with toddlers. If you got a seat outside on the balcony it was lovely but there were not enough.
The entertainment was usually held in a theatre between all four hotels it this was being used by a Russian theatre group so the entertainment was apparently in the next hotel but we didn't go. It was quite a walk and the whole area is hilly.
We booked trips and there was an offer to buy one get one free. I recommend going to the volcano Nissyros. You get a boat there then you spend time in the main town which is typical white houses, narrow streets and shady squares and then go up to the crater. Choose an afternoon trip if possible. Kos is a lovely place with lovely people and places to visit. The weather was the best ever about 27 degree blue sky. Didn't need a cardigan at night except in the boat coming back at sunset. The 3 island cruise on a sail ship is lovely and you visit the sponge island of kalymnos. Zia is where they hold Greek night. There is a nice view but the village is mainly just tourist shops and a few cafes.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2012

I was in summer palace in October. The personnel was absolutely amazing especially the animation staff - Angelo one of them! Facilities are great is lots to chose from and food is great as well ! Cleaning staff do they great job as well and all bar staff are polite and hard working !!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSP_11, General Manager at Mitsis Summer Palace, responded to this review, October 17, 2012
Dear Guest,
Thank you for you nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Looking forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,
Michalis Giorntamilakis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 10, 2012

Stayed in mitsis summer palace for 2 weeks! Great hotel! Great location! Sea view from the restaurant! Rooms are clean! Animation team with Angelo being the best! Greek taverna on beach and Italian restaurant offer choice from the buffet restaurant.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSP_11, General Manager at Mitsis Summer Palace, responded to this review, October 18, 2012
Dear Guest,
Thank you for you nice words about our hotel and the services offered. It makes us happy to hear that you enjoyed your holidays and we would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Looking forward to welcome you again in our hotel "Mitsis Summer Palace".

Kind regards,
Michalis Giorntamilakis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 9, 2012

I was there at the end of September which was very close to the season end. The hotel was good with nothing very special but for its PERSONNEL who were just amazing in all hotel's facilities (bars and restaurants), especially beach bar, greek taverna, italian restaurant and the bar at the lobby. As I said it was the end of the season and despite of being very tired after hard work within the previous 6 months, all staff members were just the best. The animation was good, although not so motivated to perform in front of just a bunch of people.

The hotel is located a little far away from anything but I am sure that many people find everything they need right there without any need even to leave the hotel once within their stay.

There is a direct bus going from the hotel to Kos town and back a few times during the week at a very affordable price . The bus to Kardamena (a neighborhood village with lots of bars / souvenir shops) goes quite often too (like 1 every hour).

The island itself is very nice and has lots to offer: historic sites and monuments, fabulous sea, nice beaches, thermal pool, great food and so on and so forth.

So do recomend both: the island and the hotel.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSP_11, General Manager at Mitsis Summer Palace, responded to this review, October 18, 2012
Dear Guest,
Thank you for you nice words about our hotel and the services offered. It makes us happy to hear that you enjoyed your holidays and we would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Looking forward to welcome you again in our hotel "Mitsis Summer Palace".

Kind regards,
Michalis Giorntamilakis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mitsis Summer Palace

Address: Kardamena, Kardamena 85 302, Greece
Location: Greece > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Kardamena
#21 Family Hotel in Kardamena
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mitsis Summer Palace 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
Accommodation: Standard rooms (52), Bungalows (104), Family Suites (96). Every 15 rooms a sharing pools is available. Room Facilities: Fully air-conditioned with individual control Heating, Bathroom with bathtubs / Hair dryer, Direct dial telephone, Mini fridge, Satellite TV with international channels / Music channel, Balcony or terrace with a fantastic view, Safe deposit box (with charge). Floor covering: Tiles. Meals in Main Restaurant. Breakfast: American buffet Lunch: Complete buffet Dinner: Complete buffet (all meals are with show cooking). Food and Beverage Facilities: Main Restaurant specializing in Greek and International cuisine with terrace and a fantastic view to the Aegean Sea. Italian à la carte restaurant «La Bella Vista»Greek à la carte restaurant (Tavern) at the beach. Main lounge Bar (In & outdoor), Interior Swimming pool, Bar, Beach Bar, Pool Bar, Room Service (07:30 – 21:30h). Sport & Leisure: 1 outdoor swimming pool with salt water, sun terrace, 1 Indoor pool with fresh water (for adults only), 6 sharing pools with fresh water for the family suites, 1 outdoor swimming pool fresh water with water slides, Sun beds and umbrellas at the pools and the beach, 2 tennis courts (hard) with floodlight, equipments. Water sport centre with water skiing, jet skiing, banana boat, parachuting, pedals, wind surfing (certificate), catamaran, row boots, pedals, canoes, rings, Scuba diving, lessons, Boat trips, Beach volley, Beach football, Table tennis, Bicycling, Horse riding & pony riding (on request), Bridge room, Billiard, Entertainment such as sketches, competition games, aerobics. Children’s play ground (4-12 years), Disco, Fitness, sauna and massage. Other Facilities: Reception with lobby, TV corner, Shopping arcade with mini market, souvenir shop and jewelry, Hair dresser, Laundry & dry-cleaning service, Concierge / Cashier / Porters, Guest Parking, Rent a car / motorbike / bike, Doctor’s visit, Lifts from the reception area to the beach. For Children: Integrated children pool with salt water, Children playground – Mini Club, Children disco, Baby cot, Baby chairs in restaurant, Kid’s water slide with kid’s pool. Business Accommodations and Services: Telephone and fax services, Internet and mail services, Photocopy service, Wi-Fi access at the main lobby area (free). Distance From: Kardamena Town 5 Km, Airport 14 Km, Port 32 Km, Beach on the beach, Public bus: Front of the hotel. ... more   less 
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Kos/Kardamena

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