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“Another great stay with the Marelen team” 4 of 5 stars
Review of Marelen Hotel

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Marelen Hotel
3.0 of 5 Hotel   |   Post Box 6, Kalamaki 29100, Greece   |  
Hotel amenities
Ranked #10 of 33 Hotels in Kalamaki
Keighley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Another great stay with the Marelen team”
4 of 5 stars Reviewed August 20, 2013

Arrived early hours to a warm welcome as always. I had ordered a decorated cake as a surprise for my family, which was in the fridge on arrival and more than exceeded my expectations. As we had stayed at the Marelen before we knew what to expect, and the hotel didn't fail to deliver. The rooms are more than adequate and are well maintained, as are the pool area and the gardens. The day time snack bar provides good quality food at reasonable prices, with plenty of choice. Tour operators entertainment team and kids club were excellent, never a dull moment and always something to do if you wanted to join in. If you didn't feel like joining in and just wanted to relax, this was always possible as there were ample sun beds for everyone. Can't wait to go back, just a shame it's probably going to be over a year before we can.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 31, 2013
Thank you for taking the time to write such a positive review of the Marelen. We hope to see you again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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567 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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york
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 13, 2013

I want to go back now! We travelled on the 4th August for 7 nights and it wasn't long enough.
Great holiday from beginning to the end.
Lovely reception from the staff when we checked in, even got a free drink. So what if we had to wait with others to be shown our rooms, it was done quickly and in order! Rooms are scattered around the grounds so was easier to do it that way!
Rooms are adequate and very clean. Great cleaning staff, clean sheets and towels throughout the week. Even though we stayed bed & breakfast we had a fridge and kettle in the room. Hair dryer is a bonus only having 15kg of luggage per person.
When we first arrived in our room we noticed the shower was broken, just the holder on the wall. Not a major disaster but advised reception as didn't want them to think we had done it. It was fixed within 24 hours!! Fab service, thank you.
Breakfast was a nice experience, plenty of choice. My fussy 6 year old had no problems filling his belly. Thank goodness for waffles and jelly.......yes jelly haha.
The staff in the snack bar were brilliant and on the ball, food coming out all the time. They took many orders throughout the day and no complaints heard!
Great drink choice, even mixed fruit cider :) . Fantastic value for money, we ate most nights at the hotel.
Thomascook entertainment team....wow .....what can I say.....the best so far, amazing!
Nice to see dizzy and shades there :)
I will be returning, can't wait.

Room Tip: Request mid to high floor with main pool view.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 31, 2013
Thank you for your review, I have passed on all your comments to the staff, and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hull england
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

Me,hubby and sons age 4 and 8 have just had the most fantastic holiday at the Marelen.The hotel was excellent, very well maintained by steve the friendly caretaker,all the staff were lovely and always very happy to help.The childrens sunstar reps were fab with our boys especially Kat and Darren, they all kept them entertained throughout the day playing a range of fun packed games. We stayed in rooms 103 and 104 on ground level, the rooms were great, spotlessly cleaned every day with fresh towels and bedding(well done to the maids you all do a fantastic job).The girls at reception were lovely and always greated you with a smile no matter if day or night.The food at the snack bar was excellent value for money and tasted great.The hotel was brilliant for families with children, there are too many positive things to say about this hotel and its staff it would take ages to type it all so just one word to sum up our time spent at tha marelen and that is excellent. We will be back in 2015 if not sooner and we will and have already recomended it to other people. Thanks for making our holiday so special love the Christiansen family xxx

Room Tip: We stayed in rooms 103 and 104 which we chose not to have air conditioning as outside near the veran...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 31, 2013
Thank you for your lovely review. It was lovely to meet you all and we hope to see you again in 2015.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penrith, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 11, 2013

Where do i start ? This Hotel is owned and run by a family who know the real meaning of HOSPITALITY. As a family with a small child, this Hotel in the resort of Kalamaki has everything you require for a stress free, relaxing holiday. If in the unlikely event you find a problem at the Marelen it is resolved with little fuss. The rooms are basic but clean, however you do not go on holiday to spend all of it in your room. Yes Greek plumbing is not the best in the world, but you can ( with patience ) get a consistant water temperature from the shower. I could name each member of staff, and praise everyone of them but it would take too long. They are all faultless. You may think this is an over the top statement, but i can assure you it is true. We have already booked our third visit to the Marelen which is testament to how good it is. And we are just another family amongst many others who, when they have visited the Marelen are returning again and again. The Thomas Cook Team worked there socks off every day and night, Bless them! Kat and DJ Darren and their team kept the kids and adults entertained!! Love and miss you all ;-) The food at the Marelen is a good quality mix of traditional Greek and English cuisine. There is a well stocked bar which offers a wide range of drinks, cocktail happy hour recommended! Cheers Mick. Missin ya mate!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 31, 2013
Thank you for taking the time to write such a lovely review. Please let us know your booking details for next year so we can try and block off your room for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2013 via mobile

We have stated at the Marelen four years in a row and it gets better and better each year. Quick transfer from airport to hotel greeted at reception to check in by lovely friendly staff Louisa and Theresa quick check in free drink at reception. Rooms small but clean and has everything you need for your stay. Good house keeping. Pool clean and sun beds free and plentiful never had a problem in getting a sun lounged each morning while there. Grounds are well kept and lovely. Snack bar by the pool has a good menu selection well priced lovely food during the day. Never ate in hotels restaurant as we preferred to go to the main strip each night. Beach only 5 mins or less away from hotel. All in all I cannot fault this hotel as each year we returned to warm welcoming friendly staff and owners. We look forward to returning in the future. And will be sure to recommend the marelen to friends and family.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 13, 2013
Thank you for your lovely review.
It is always good to read reviews from returning guests.
Please let us know as soon as you have rebooked for next year so we can block off the rooms in the block you want.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2013 via mobile

Just got back and we loved it there it the best holiday we have been on the kids loved it staff are so nice do anything for u the grounds are well kept and the restaurant are lovely there never had a bad meal will defo be going back at some point

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 8, 2013
Thank you for your review.
I have passed on your comments to the staff and we hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 7, 2013

Just returned from an absolutely terrific two week stay at the Marelen Hotel. Can honestly say it was the best family holiday we have had. We arrived after a delayed flight (and going back thanks T.Cook!) to a lovely greeting from Reception who offered us a drink and showed us to our room 337. It was about 7.30pm and we had no problems with check in - daughter was in pool by 7.35pm. We had great plans to go here and there on the holiday but the hotel had so much going on for both adults and children we rarely bothered going out. The Entertainment team were 1st class Kat,Kerry,Daz and Becca worked there socks off daily and were often being pushed into the pool. That said if you wanted a chilled day they was no pressure they didn't drag people off sunbeds. We tried get involved in everything where possible no point in going on holiday and being miserable! Football at 40 degrees OH YES! , Lilo races across the pool , Lilo running , Pool , Darts , Table Tennis , Quiz etc etc. Then at night we had kids disco , quiz, bingo and depending on the day a show by the guys which was excellent - i thought Kerry s version on Rhianna's Diamonds was outstanding. The kids club staff were again excellent and did all they could to keep the kids happy. The hotel itself was very clean and we enjoyed the food in the hotel and ate there most nights. I notice a few people knocking the free pizza night .. ?? God knows why ITS FREE!. We booked it both weeks and it was great we were paying 30-40 euros for the meals on the strip (for family of 3) so a free night was a welcome relief to the wallet. The hotel staff were excellent both reception staff were spot on (ignore the poor review below) Louise was always helpful even when we were all playing TV tennis between Football and The Ashes. Nick behind the bar was great very helpful and made some nice cocktails also special mention to Steve the handyman what a character! Notice someone saying the pool was small - never had any problem with either getting sunbeds or getting in the pool i often did a swim to burn off the Breakfast and never got blocked by lilo's - I mean if you are trying to swim while the lilo race is happening or splash bingo then you will have an issue but it only lasts about 20mins. It's 2 min's from the beach and about 10 mins from the main strip never had any problem with the walk felt totally safe at all times - there are dogs but all friendly and most live at the hotels around the area.
What a great Holiday we are already saving for next year. I would recommend to anyone with kids.

Room Tip: All rooms seemed good never had any trouble sleeping.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 8, 2013
Thank you for taking the time to write such a positive review.
I have passed on all your comments to all the staff.
We hope to see you again next year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marelen Hotel

Address: Post Box 6, Kalamaki 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Kalamaki
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Kalamaki
#12 Romantic Hotel in Kalamaki
Hotel Class:3 star — Marelen Hotel 3*
Number of rooms: 150
Also Known As:
Marelen Hotel Kalamaki
Marelen Hotel Zakynthos/Kalamaki

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