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“loved it, loved it, loved it” 5 of 5 stars
Review of Bitzaro Grande Hotel

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Bitzaro Grande Hotel
4.0 of 5 Hotel   |   CL Zante, Kalamaki 29100 , Greece   |  
Hotel amenities
Ranked #4 of 33 Hotels in Kalamaki
Certificate of Excellence
Cheshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“loved it, loved it, loved it”
5 of 5 stars Reviewed September 28, 2008

We stayed at the Bitzaro Grande for 1 week, commencing 19th Sept 08. We booked after reading the reviews on Trip Advisor and hoped it would live up to our expectations. It did that and more. The hotel and the rooms were spotless. The staff were more than helpful to do anything you asked of them. On arrival we put our luggage in our room and went to the pool bar for a snack. It was extremely busy and Nickey (the only person who works behind this bar during the day) was rushed off her feet, serving drinks, taking food orders and calling people when their food was ready. There was a mix up with our food and we waited for over an hour but once I asked her about it she chouldn't apologise enough. Every time we ordered food from her after that she made sure she brought it to our table promptly. This girl is a diamond. She works so hard on her own. Thomas and the animation team were fab. Activities in the day were there should you want them and there were 2 games of bingo in the evening followed by games and quizzes. As some else has said the bingo was up to 10 euro a game which did work out expensive but the prize money was fab if you won, approx 250 euro. We had our 13 year old son with us and there were no other children of his age there but Thomas and the guys and Nickey made sure he had fun and something to eat and drink when he wanted it. The food in the resturant was good, what you would expect from a greek hotel, plentyful and lots of variation. We did eat out at the Olive Tree as some people on here had recommended it and it was really nice. My only gripe was that they put a basket of bread on your table when you go in and then charge you for it!!! 1 euro per person for two slices of french bread. This has always been complimentary when I have eaten in resturants abroad before. The area of Kalamaki was small but nice. The weather was very unpredicatable and it rained a few times whilst we were there. This didn't spoil the holiday at all as we were happy to be in the pleasant surroundings of the hotel. Will definately go back to this hotel and that is because of the people who work there. Well done guys.

  • Liked — The staff
  • Disliked — Noisy people, why can't people take into consideration that others are in bed even if they aren't!!!
  • Stayed September 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,061 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Polish first
  • Swedish first
  • Any
English first
Portsmouth
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 20, 2008

We stayed here from 11th to 18th September 2008.
6 adults and one 18 month old.
The rooms were spotless- infact the whole hotel was spotless.
Staff friendly. Entertainment good fun.
Food fantastic. It was fantastic not having to think of what to cook my little one as there was so much choice with a separate kids buffet. Lots of healthy fresh fruits and salads and always at least 5 choices of main meal.
My whole family want to come back next year.
Cot and baby facilities really nice and always clean.
We thoroughly enjoyed it.
Its a struggle to think of a negative thing to say about this hotel but the only thing I noticed was that on the one night I went to bed early I could hear the entertainment from my room (stops at 12 though) so if you like going to bed early book a room further away from the bar area.
Brilliant - best hotel we've ever stayed in.

  • Liked — Great food, cleanliness and lovely staff (including entertainment team)
  • Disliked — Going home??!
  • Stayed September 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancaster
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 19, 2008

This hotel was well worth the money we paid to stay there!!!

The rooms were clean and spacious and most of them has a pool view.

The pool area was really nice and clean with plenty of sunbeds to go round. The sun beds were chained up until 8 o clock to stop people getting up too early to reseve them but people did still que from 7.30 to get theirs but there were still plenty left at 10.30!!!

The pool bar offered a variety of snacks and drinks from 10.30am but the service here was very slow and the 1 lady beheind the bar never seemed in a rush even if the que was 10 people long!!

The food in the main resteraunt was really really good!! I am a really fussy eater and was spoilt for choice every day!!

The evening entertainment was the usual it started with 2 games of bingo which was really expensive (10euros a strip - if you are there for 2 weeks it adds up to a lot of money).
The main eteretainment started about 10pm and was karaoke, quiz etc and went on until 11.30 ish.

The main strip of Kalamaki is about a 5 min walk away and it is about the same distance to the beach.

The hotel is in a great quiet location in lovely grounds. I would recomend this hotel for couples and families.

Just a few points - you can't hire beach towels so take your own, the air con is only on for a few hours a day and at night so the rooms can get a bit hot and there are no self service dispencers for drinks (except in the restaurant) so the ques for the bar can be long.

Overall this hotel is fantastic value for money.

  • Liked — the food
  • Disliked — the service at the bar
  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife, Scotland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 19, 2008

We stayed at the Bitzaro Grande for 11 nights from the 31/08.

What a fantastic hotel. Please do not believe all the negative comments.

The hotel was spotless and the food was excellent and thats coming from a fussy eater. yeah ok some nights there wasn't a great selection but hey they can't please everyone all the time.

The staff were so helpful and friendly. The rooms were cleaned everyday and always to a good standard.

The air conditioning was available from 10pm to 7am then 2pm to 6pm. This was more than adequate, however if you paid an extra 7 euros a day you could have the air con on 24/7.

The entertainment was good day and night. Thomas and Luke always made sure they tried to get everyone involved, but left you alone if you wanted to chill.

Only one grumble, the soft drinks weren't great, but the supermarket on the main road had plently supplies and IRN BRU. Which pleased us SCOTS. The staff didn't bother if you used your own mixers in the drinks.

We had one of the best holidays ever and are booking up for next year.

Kalamaki is a good night out. Best Pub/Club was Down Under. Kalamaki caters for everyone.

Oh, the aircraft noise is nothing. You get used to it. You never hear a sound during the night.

  • Liked — Everything
  • Disliked — Soft Drinks
  • Stayed September 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington tyne and wear
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 18, 2008

We travelled with a group of 11 altogether as we got to meet some people on the plane over from newcastle who we happen to know. When we first arrived we were impressed but because the rooms were'nt quite ready we had to wait about an hour so i decided to check the resturant out. We have been on all inclusive holidays now for the last 4 years and the food has always been a worry before hand,, well i wish i had done me homework as there was hardly any variety at all, in fact it was absolutley appauling.
We ate out a few times at the Olive Tree which was really nice but sometimes hard to get a table as it was always busy and also the Mermaid which done really good for money food.

The kids corner consisted of 4 hot plates containing chips, pasta, tomato bolognese sauce and nuggets or fish fingers.

The salad bar was nice there was more stuff on there than the main meal counter. And as for the main meal counter you could get soup, then a choice out of 8 hotplates so if you didnt like what was on then you were stuck.

Nikki was so hard working at the pool bar which done lovely toasties but after a few days of eating them you got bored.

That was the only fault with the entire holiday as everything else was great. Thomas was a right laugh and Jane was excellent.

All in all we had a great time and the weather was red hot the beach nearby was beautiful and the waters were clear.

  • Disliked — The lack of food
  • Stayed August 2008, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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newcastle
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 17, 2008

This is the fifth time i have been at this hotel this is the best year ever.
Firstly the food was great and always hot, great selection. Small choice for children but I have problems getting my 12yr boy to eat in England. He enjoyed ordering his own meal at the pool bar from Nicky who always advised us what he had ate.
Entertainment was limited but Thomas and Luke made you join in and made in great fun. Daytime entertainment was great with always having a laugh. This year I had the worst tan ever even so great weather due to joining in the games.
Ignore the bad comment about service at the bar and pool bar, you neve had to wait more than five mins and the comment about the drinks are not true could not taste the difference.
i am looking for next year and my husband fancy a change but i would got back here next year. ( probably get my own way)
My son enjoyed himself so much he is begging his dad to go back.
There was always plenty of sun beds even if you went to the pool in the afternoon. The pool was not as cold as the previous comment and the jucuzzi was great.
I have never meet a nice bunch of people on holiday and will certainly trying to go back again.

  • Liked — Enterntainment
  • Disliked — nothing
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcestershire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 16, 2008

This has got to be the nicest hotel iv ever stayed at. The staff are fantastic and the other guests were all very nice too and many of them return year after year which i will be doing from now on. The pool was a good size, plenty of lilos left around and plenty of sunbeds. The snack bar was really good and the main restaurant was nice too with a good selection for everyone. The bedrooms were comfortable and kept very clean. I would recomend taking nappy sacks with you as you cant flush loo roll down the toilet. We went on a few trips but i think in the future i wouldnt bother as there was plenty to do at the hotel. The entertainment was very good. The hotel was 5-10 minutes to the beach, 5 minutes from the shops and restaurants! Overall a very good hotel in a very good location.

Well worth a visit.

  • Liked — Very clean and comfortable
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bitzaro Grande Hotel

Address: CL Zante, Kalamaki 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Kalamaki
Amenities:
Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#3 Romantic Hotel in Kalamaki
#3 Family Hotel in Kalamaki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bitzaro Grande Hotel 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hotel Bitzaro Grande
Bitzaro Grande Kalamaki
Bitzaro Grande Hotel Zakynthos/Kalamaki

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