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“11 nights in the Bitzaro Grande Hotel” 5 of 5 stars
Review of Bitzaro Grande Hotel

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Bitzaro Grande Hotel
4.0 of 5 Hotel   |   CL Zante, Kalamaki 29100 , Greece   |  
Hotel amenities
Ranked #7 of 33 Hotels in Kalamaki
Smethwick, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“11 nights in the Bitzaro Grande Hotel”
5 of 5 stars Reviewed July 3, 2013

We came here on the 16th June 2013 until 27th June 2013. The room was ok except the toilet did leak but was fixed the next day, when you had a shower it was a tussle with the shower -curtain and the water flooded the whole floor. The maid service was excellent. The reception area was excellent. The pool was excellent The bar service was excellent, how he remembered every body's drinks was amazing. In the restaurant the food was ok but the choice was the same. Like two Pork dishes or two Turkey dishes on the same night. How much crème caramel can one serve up and jelly in less than a fortnight in different disguises. We were recommended this hotel by my son who came last year with his girl friend and daughter and said how well the hotel looked after them because his daughter was poorly and had to spend most of the time in the hospital. Wished we had kettle and tea/coffee in the room and as it was all inclusive thought you could get food after 7pm.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghelly_Polychroniadi, Manager at Bitzaro Grande Hotel, responded to this review, July 10, 2013
Thank you for writting this review, thank you for the lovely comments and we really hope to see you and your family again.

Just to let you know that from the first of July all arrivals have found tea and cofee making facilities in the room. So next time you visit our hotel you will be able to use your kettle and cups in the room.

Also please allow me to make a clariffication on the choices of food comment.
On the dinner buffet of our restaurant we serve at least 3 main courses, and different vegetables to accompany it with. Some days you might find one of these main courses served in two different ways, however this will not mean that you will not have the two other main courses served on the same day. I hope this is clear for anyone reading this review, should you need any further information or clariffication on this please don't hesitate to contact the hotel direclty on bitzarogrande@bitzarohotels.gr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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922 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 3, 2013

Went in May, weather first two days was cold and rainy, after that, wow. This hotel was one of the best for food, the choice was amazing and the desserts were out of this world. No waiting at the bar for drinks, all the staff worked really hard. We had a bottle of complimentary wine when we arrived as there was a slight mix up with the room, Took a coach trip around the island, well worth doing, including boat trip. Greek people are so friendly, always want to talk, Would go back tomorrow.

Room Tip: Rooms in the 700, overlooking front entrance. very quiet, both day and night.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 1, 2013

Had a lovely stay here. Good food, good people, good pool. Loved the beach bar snacks during the day. Nice touch with the herbs and fruit trees outside the rooms ( made for great fragrant smells). Always sunbeds available. Cant find anything to complain about so i wont bother!!!!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 30, 2013

hi just back after 1st visit to this hotel ,we pre booked room 406 but found it very noisy & could not sleep on 1st night but saw nicky in reception and within 1hr the room 527 away from the entertainment was cleaned & we had moved in (lovely),the staff all work so hard to make your holiday an excellent one & are very friendly & helpful in every respect,the only criticism i have is the loudness of some of the entertainment cos not all age groups want to stay up till 12,& perhaps some greek background music would be nice occasionally,that said we will be coming back next year,met some really nice people(tina,amy,lisa&mum,brian,muriel,)& regulars from wales& london & on last night met alan&shirley who used to run a pub 500yds away from us in cheltenham (small world eh)
look forward to meetin any or all of you again
paul& chris (cheltenham)

Room Tip: top floor away from entertainment is good
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north wales
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 29, 2013

we have just returned from our 2nd visit to the bitzaro grande, again the hotel is spotless, food good, although my partner struggled sometimes as he doesn't like cheese and there did seem to be a lot cheese on everything, but he didn't starve!!! The staff are excellent and work very hard and they remembered us from 2 years ago. we did ask for a pool view room, but we were given a view of the pool in another hotel, which wasn't a problem but did prefer the room we had first time we visited. they are making some improvements in the hotel following on from feedback they have received including a small drying rack on balcony and tea and coffee facilities in the room. Thomas and the entertainment team do a brilliant job, throughout the day and evening with games and shows, but they are not pushy for you to join in. Overall a lovely hotel, which I would recommend.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 28, 2013 via mobile

This is mine and my partners second time here and i must say once again it was perfect!!!! Maybe even better than last year and thats something!!!!
Love everything about this place! :)
The hotel itself is amazing. Lovely pool, rooms, food, location and people. Its like a second home. Just wish we could go more often!!!
Always something to eat weather its at the buffet or the pool bar. All inclusive drinks are fab!! Maybe got a little tiddley from night to night lol!!!
Location is fab. Close to the main strip in laganas but far away enough to not be bothered by it. If you do go to laganas defo go to the paint party at resue club!!!!! Was amazingg!!!
We rented out quads for 24hours and toured the island which again was amazing experience!!! And only 25euros :)
Day time activities were ace :)and the night time entertainment was great!!! My partner won 220euros at bingo on the last night!!!!
Thank you to all the staff!!! Specially nicky, thomas, judit and the receptionists :) for making it another fab year!!! Love you all!!! Was sad to leave!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnsley, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2013

my daughter and i stayed here for 1 week between 24th and 31st may 2013.This being my daughters 1st holiday overseas and both of us first time all inclusive and enjoyed all of it.
Everything about this hotel is excellent on all account's,the food,the gardens and pool,the accomodation,the location and especially the staff,just go and find out for yourself.. they even returned some items back to england for me my daughter accidently left behind on depature..how many hotels would do that ?.
The weather was mostly good and always warm the town as a layed back appeal and navagio beach is worth a trip..i hope my next visit to zante and the bitzaro grand is as plesant as this one was

Room Tip: entertain stop around 11 and things quieten down
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bitzaro Grande Hotel

Address: CL Zante, Kalamaki 29100 , Greece
Location: Greece > Ionian Islands > Zakynthos > Kalamaki
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#3 Romantic Hotel in Kalamaki
#6 Family Hotel in Kalamaki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bitzaro Grande Hotel 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hotel Bitzaro Grande
Bitzaro Grande Kalamaki
Bitzaro Grande Hotel Zakynthos/Kalamaki

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