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“Completely hopeless” 2 of 5 stars
Review of Diego de Almagro Rancagua

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Diego de Almagro Rancagua
3.0 of 5 Hotel   |   Avenida Libertador Bernardo O'Higgins, Rancagua 2840252, Chile   |  
Hotel amenities
Ranked #3 of 7 Hotels in Rancagua
Keswick, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
“Completely hopeless”
2 of 5 stars Reviewed January 19, 2012

Room - the toilet assumes you put the soiled paper in the basket beside it. We know this as there was still some there from the previous occupant. Yuck!

Restaurent - apart from one barman who obviously cared and worked his tail off the rest couldn't care less. Everything took ages, getting the menus , taking the orders. The waitress even put our beer in the wine glasses ( I suppose that was easier than doing a proper job).

Breakfast - the room never seemed busy with customers but we had no knives, then no bowls, then no cereals etc. The food was fine.

Swimming Pool - reasonable rules include having to shower before swimming etc. BUT the only shower is inside the ladies toilet. I asked reception about this but was told ' I don't know'. I never did get to swim.

The prices charged and the features of the hotel suggest that somewhere inside the building is a manager. He/She should get out of their office and experience this total 'no one gives a toss' for themselves and do something about it. Hopeless.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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65 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2011

Great Hotel, loved it.
Everything was to the standard you would expect, very friendly, helpful and polite staff, great service, everything was great. The only problem was, like everywhere in Chile, the language barrier. But that doesn't take away what a great hotel it was.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2010

I was at the Diego de Almagro hotel in Rancagua during the earthquake on February 27, 2010. After the earthquake hit all guests went outside for about an hour. We returned after that to the lobby and spent the rest of the night there. The staff brought us blankets, which were very much appreciated. I was very surprised the following morning to see that the buffet breakfast was ready for us, as usual. For the next few days, until our departure, the staff tried to make our stay as pleasant as possible and there were very few signs that there had been an earthquake at all. The food in the restaurant was excellent, the rooms comfortable and very clean. All the staff was very pleasant and professional. All in all, despite the earthquake it was a very pleasant stay and I will certainly stay at the same hotel when I go to this area in the future.

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Diego de Almagro Rancagua

Address: Avenida Libertador Bernardo O'Higgins, Rancagua 2840252, Chile
Location: Chile > O'Higgins Region > Rancagua
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 7 Hotels in Rancagua
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Diego de Almagro Rancagua 3*
Number of rooms: 156
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Also Known As:
Diego De Almagro Rancagua Chile

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