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“Best Hotel for Business Travellers” 5 of 5 stars
Review of Erbil Rotana

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Erbil Rotana
Gulan St, Erbil, Iraq   |  
Hotel amenities
Ranked #1 of 46 hotels in Erbil
Cairo, Egypt
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Best Hotel for Business Travellers”
5 of 5 stars Reviewed February 1, 2012

There aren't many good options for a nice hotel, yet, when you travel to Erbil. I stayed in Erbil Rotana, it was my first experience with Rotana chain and it was amazing. Erbil is a small city and the hotel is very well located from the airport, city center and shopping malls.
I stayed in a Rotana Club single room.The room was very good, clean and very well equipped, but the bath tub was not very clean unfortunately. I would recommend to get the Rotana Club rooms as you get access to the executives lounge which is very nice and serves tasty dinner.
There are 4 restaurants in the hotel, I haven't tried any of them but from the outside they seemed nice. The internet speed in the room and throughout the other areas in the hotel was very good.
The staff is amazingly friendly and will do anything you ask them in a very prompt manner. I didn't face any difficulty while checking in or checking out.
I really like the hotel and would definitely recommend it for you.

Room Tip: Get a room that doesn't connect to another room because it transfer sound from the other room!
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, Manager at Erbil Rotana, responded to this review, February 2, 2012
I would like to take this opportunity to thank you for choosing Erbil Rotana during your most recent visit to Erbil.
I truly thank you and appreciate your comment on the bath tub cleanliness. I have personally attended the issue with our housekeeping manager. Such comments are truly helpful for us in order to continue our improvement.
Please let us know when you are coming back.

Husam Malki
Executive Assistant Manager
Erbil Rotana Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 people have reviewed this hotel

Traveler rating
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4
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99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
Dubai
Top Contributor
58 reviews 58 reviews
58 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 27, 2012 via mobile

Friendly staff and relaxing rooms.
Gym is simple and most of facilities are closed ... Good food

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, Manager at Erbil Rotana, responded to this review, January 28, 2012
I would like to thank you in taking the time to write positive comments on our hotel. Erbil Rotana Hotel team is very pleased in being a part in making your trip to Erbil a good experience. I truly hope in welcoming you back again in our property very soon.


Husam Malki
Executive Assistant Manager
Erbil Rotana Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Soke-on-Trent
Top Contributor
111 reviews 111 reviews
60 hotel reviews
Reviews in 60 cities Reviews in 60 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed January 21, 2012

A brief stay here on a business trip, wish I could have stayed longer, superb hotel, wanting for nothing. The staff were excellent , any help you wanted , and they only to wiling to help. The rooms and facilites are superb, Make sure you enrol in the Rotana club, then you get all the extra benefits as well.

Room Tip: Enrol into the Rotana club, they have a great internet facilty there
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, Manager at Erbil Rotana, responded to this review, February 2, 2012
I would personally like to thank your for the positive comments. I shall share them on to the hotel team. Erbil Rotana team is always here for you to assue that your stay in Erbil will be a memorable one.
Hoping in welcoming you back in the near future.

Husam Malki
Executive Assistant Manager
Erbil Rotana Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 16, 2012

Brand new property in Erbil, very nice restaurants, excellent service, great staff, city have lots to see, they have old history, nice mountains and rivers.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, Manager at Erbil Rotana, responded to this review, August 18, 2012
I would first like to thank you for chosing our hotel during your trip to Erbil
From your comments, we shall assure you that we will always work on making your stay with us a memorable and unique one.

Hoping to welcome you back in the near future.

Husam Malki
Executive Assistant Manager
Erbil Rotana Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HK
Top Contributor
55 reviews 55 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 8, 2012

There is no doubt that this hotel is 5 star and is the best currently in Erbil. Safety is great and they take it seriously.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, Manager at Erbil Rotana, responded to this review, January 12, 2012
I would first like to thank you for choosing Erbil Rotana during your most recent visit to Erbil.
I am glad that we were up to your expectation, and I will persoanlly share the positive comments with all our staff.
Hoping to welcome you back in the near future.


Husam Malki
Executive Assistant Manager
Erbil Rotana Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2012

Currently probably the best hotel in Erbil but not in walking distance of anything but a "Burger Queen!" Large rooms, many TV channels. Excellent food but dining room service poor even though food is offered on buffet. Will soon have much competition from other international chains.

Room Tip: Rooms on entrance side face a park and have a view of the citadel
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  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, Public Relations Manager at Erbil Rotana, responded to this review, January 8, 2012
We are pleased with your comments about Erbil Rotana. We would like to thank you for staying at our hotel and we look froward to welcoming you again to Erbil Rotana.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 21, 2011

If you are a business man, that's your first choice.
If you want to save some money without loosing a lot, go to "Best in Erbil" Hotel

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, Public Relations Manager at Erbil Rotana, responded to this review, January 8, 2012
Thank you for choosing Erbil Rotana. We will keep working hard to accommodate your requirements at all times. We look forward to welcoming you again to Erbil Rotana.
Bets regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Erbil Rotana

Address: Gulan St, Erbil, Iraq
Location: Iraq > Erbil Province > Erbil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Erbil
#1 Spa Hotel in Erbil
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Erbil Rotana is a landmark five star hotel featuring 201 well appointed rooms and suites, five food & beverage outlets, one Grand Ballroom that fits for up to 1000 guests and 5 small meeting rooms for conferences and events. All the meeting rooms are equipped with the latest audio-visual equipments, translation system and high speed internet connection. The property is strategically located close to the business and diplomatic area of the city. Ten minutes drive from Erbil International Airport and fifteen minutes to the city center, the historical Citadel, bazaars and malls. Erbil Rotana is the appropriate destination for business travelers and corporate meetings. ... more   less 
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Also Known As:
Erbil Rotana Hotel Arbil
Erbil Rotana Iraq

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