Fabulous resort with the friendliest guests. Maybe it's because no one has anything to hide. We returned from Hidden Beach with no tan lines and very relaxed. The service staff at the resort was undeniably the best I have ever seen. By the second day they knew your name and what your favorite beverage was.
I have only one complaint. We booked through RCI with a discounted rate and pre-paid the AI fee in full with the agreement that we would receive the discount when we checked in at the hotel. Excuses were made that I had paid the full amount and I should have paid only 2 nights. There was no communication between the resort in Mexico (Exotic Travelers Club) and the payment company in Florida. I made several visits to the concierge and was told that the paperwork was in process and all documentation had to be in place before the credit would be given. By Friday nothing had been done. Monday morning, before we left at noon, Mauricio assured us that all the documents were in place and the credit would be given by Tuesday. It is now a week since we have been back home and I have not seen the credit.
The weather was great, the guests were great and we did not leave the resort except to walk to the "dark side" to look around. The food was fabulous and the service was exquisite. I would like to come back again but next time make reservations through the resort.
- Official Description (provided by the hotel):
- It is the only luxurious all-inclusive nudist resort in the Mexican Caribbean. Consisting of 42 beachfront suites, it is a secluded adults only property, perfect for couples and singles alike. Located just one hour and a half south of Cancun Airport, Hidden Beach Resort lies on a stretch of white sand beach offering spectacular views of the Mexican Caribbean sea. Hidden Beach blends signature services such as personalized check-in with a welcome glass of champagne or the exclusive concierge service with charming architecture to create an atmosphere of understated luxury. ... more less
- Reservation Options:
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- Also Known As:
- Hidden Beach Resort - Au Naturel Club Hotel Riviera Maya
- Hidden Beach Mexico
- Hidden Beach Hotel Au Naturel