We stayed at El Dorado in May 2015 for 7 nights.
Rooms: the casita rooms have more space, a big very comfortable bed, nice sitting area and a dining area both inside and on your private balcony, along with a bed on the balcony. Huge walk in shower that we never used since we always used the outdoor shower. Wonderful idea!
Our concierge, Lily was just a gem. She was always very friendly and happy to see us any time and help with anything we needed. She was a pleasure to have around.
We stayed in the Casita 26 block. Great location in our opinion. It was quiet and secluded yet central enough to all restaurants to be able to walk.
Our bartender, Luis was also a pleasure. He was quick with the refills and always ready to serve. Great chatting with him and all the other people in the pool. (Stay at the casitas to have a more private pool! You really get to know your bartender and the other guests and there is always room. You don't have to fight for a chair or bed and you don't have to get up early to reserve it)
Entertainment: We did not make it to any shows. We heard they were great, but we decided that we can see that kind of stuff at home and chose instead to enjoy the beach, the gardens and the atmosphere.
Restuarants: They were all great in their own ways.
D'Italia was a bit slow in service and our server even got our orders wrong. The food we received was delicious, but not what we ordered. (Ex. I ordered the lobster lasagna because I heard it was amazing and I received lobster soup - more likely a language barrier thing than incompetence)
Santa Fe: The best!! This is the only one we went to twice. Love the family style serving and the food was all spectacular.
Fuentes Dinner Theatre: It was a nice experience, but only need to go once. Food was good, but you have no choice in what you eat. But neat to see how they prepare certain dishes.
Kampai: Fusion type dishes, all very tasty, but the restaurant needs some air conditioning. It was hotter in the restaurant than outside. We suffered through it because the food was delicious.
JoJos: Great little eating place on the beach. Nice views and great food.
Cocotal: Only ate here once for breakfast buffet. Very loud and busy. Preferred to order room service breakfast and eat on our private patio with the birds singing.
La Isla: At here for lunch one day. Again, great food but very loud next to the main pool. If you want to put up with all the partiers drinking and loud music, that is fine, but we wanted some quiet alone time. This restaurant was not for us.
But that was the great thing about this resort. There is something for everyone. If you want to party and have fun, you can. If you want some quiet alone time, you can. Love that about it!
Beach: A lot of people online complain about the beach. If they decided to go here, why didn't they do their research. They would have known that the beach was devastated by the hurricanes and they are trying to rebuild and fix them. The beach is just fine to enjoy. The view has a few concrete barriers in the water. No big deal. If you are strictly a beach person, just don't go here.
I can't speak about any excursions as we remained onsite the entire time. We had been to the excursion before from other trips to Mexico and did not see the need to go again.
I can't say enough good things about this resort. We enjoyed ourselves tremendously and got the exact vacation we wanted.
Great staff, beautiful grounds, delicious food, quiet rooms and warm weather - couldn't ask for anything more!!!
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
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- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya