Before booking this resort be aware
The wait time for a table at all the restaurants in the evening can be up to 1.5hrs(They say less but in reality this was our worst case) The Casitas have included in their package the privilege of booking a tables in advance! which we were not aware of until arriving at the resort. But if you are booking standard rooms this is not the case.
The same can be experienced in the most popular breakfast restaurant, where the food choice is the best – considerable queuing/waiting time can be experienced particularly if more than two persons wanting a table – 4, 6 and plus longer delays. NO ADVANCED BOOKING CAN BE MADE AT BREAKFAST
One would imagine that this problem would increase as the new ‘generations’ complex has just opened and whilst for families and the Royal is a child free zone there will the couples that will venture through once realising a much more picturesque and pleasant surroundings and thus using the restaurants increasing the load.
Having said the above, the management, cleanliness, helpfulness, internal tours etc etc are excellent.
This resort is over booked and the attention to detail suffers.
There is also a high powered sales push to get you to join as Members whilst you are here !!!
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya