This was our second trip to this resort & it doesn't get any better. All the staff are great & nothing is too much. They go above & beyond to make sure you are looked after. Our concierge Allan along with Claudia & Karen were always ready to help with anything we needed. The staff at Casitas 31 are the best. The beach/pool gal-Daisy is a real sweetheart, she is such a pleasant person always had a smile on her face & her favorite saying was "my pleasure". Santiago our pool bar tender was super friendly and gave great service. Our room was very nice, we loved the outdoor shower & morning coffee on our deck watching the sunrise & mid afternoon naps on the deck daybed. We love the beach & ocean but time spent in the pool was great as well. No matter where we ate we never had a bad meal. We realize it may cost more to stay here, but we feel this resort is worth every penny. We have been to other 5 star resorts, but feel they just don't compare. Looking forward to our next vacation again at the Casitas section of this fine resort where we feel safe & comfortable. Can't wait to go back!
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
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- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya