My husband and I just returned from the El Dorado Casita's Royale. We were part of a wedding group of 30-peolpe and everyhting went so smooth. Kelly Morman from Travel Haus St. Louis took care of EVERYTHING. From the private check in, to the wedding, to the reception and even booking the excursions. The staff was amazing and very attentive to our every need. We stayed in room 2911, which was perfectly situated by Kampai for breakfast, lunch or dinner. We never had a problem getting to the villa side of the resort as it was a nice leisurely walk along the beach or the shuttles would come by often so we could hitch a ride if we wanted too. Although it rained for 2-days straight the staff was eager to help us out with a ride or room service. Umbrellas were in every room so it really wasn't an issue. We enjoyed the nightly entertainment, even came in 2nd place for the "Perfect Couple" competition. We had aromatherapy and a pillow menu in our room which was amazing to have a different scent in our room daily/nightly. We are non-drinkers so we requested extra soda and water in our room which they were good about stocking daily. Overall we had an amazing, relaxing experience and are ready to go back for another week. Don't hesitate to contact Kelly at Travel Haus if you want top notch service!
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya