Stayed here for a romantic vacation for a week in may. Everything from food to staff to facilities were amazing. There were minor issues in our room (air conditioner would not adjust via remote) but maintenance came over immediately. It took 3 tries but whatever they did the third time worked! Mild wear evident in room with chipped tiles and furniture scraped up. Toilet does give off a not pleasant odor but if you keep door shut that localized the problem- i always teavel with a scent spray and that took care if it. Outdoor shower was wonderful- we never showered inside. Our bartender knew our drink of choice by day 2 and would bring it over as soon as we appeared out of our room in our bathing suits! Food was over the top- tried something new everyday and didn't find anything subpar. House wines were mediocre at best but they will make you any drink you desire so there are alternatives. I loved not having phone/Internet in our room it really allowed my husband and I to disconnect and reconnect. Would recommend and would go back tomorrow!
- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
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