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“Comfortable and accessible but not a "beach" hotel” 4 of 5 stars
Review of Parador El Buen Cafe Hotel

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Parador El Buen Cafe Hotel
2.5 of 5 Hotel   |   381 Ctra 2 | Bo Carrizales, Hatillo 00659, Puerto Rico   |  
Hotel amenities
Ranked #2 of 2 hotels in Hatillo
London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Comfortable and accessible but not a "beach" hotel”
4 of 5 stars Reviewed February 19, 2013

Friendly (English speaking) receptionist took great care to show me the room thoroughly. The room (215) was spacious, very clean and comfortable. It had a good fridge, although the TV was pretty old - but I didn't watch it anyway. See comments below on getting a good room. There are no room safes but you can leave stuff at the reception if valuable. The wifi internet worked every time and the speed was good. The AC was very powerful (good) but a bit noisy so I turned it off at night (bad). Comfortable quite firm bed - I slept well.

The hotel is conveniently situated right on highway 2 which joins up onto Autopista 22 or goes straight into Arecibo (about 10 mins). If you are ariving into San Juan try and avoid the evening rush hour as the traffic is terrible (like the driving...). Travel time from San Juan airport to this hotel can be from 1 hour to 3 hours.

The associated restaurant looks at first sight a bit like a "cafe" but actually the service was friendly and the food was very tasty (try the garlic bread strips - which are complimentary - and the coffee). It is also open from 5:30 in the morning to late so availability is good.

Be careful with security in Puerto Rico - don't leave anything valuable in your car. A friend had hers broken into and rifled in plain sight in a relatively busy car park while we were there.

Room Tip: Try to get one at the back of the hotel away from the road - and preferably not in the "annex&q...
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  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Franklin, Tennessee
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 13, 2012

There are not too many choices in the Arecibo area, but El Buen is a good pick. The rooms are clean and spacious, but with nothing fancy. The internet speed is good. The hotel staff was quite friendly and helpful to someone who does not speak Spanish. It also conveniently next door to the companion El Buen Cafe, so there is no problem finding a good place to eat. It can be a little noisy from the street traffic, but not bad.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Virginia
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 12, 2012

Our family of 3 adults stayed here for one night during a quick 3-day jaunt around Puerto Rico. Although the hotel is right on a major road amidst suburban development, the room was quiet and impeccably clean and comfortable. The restaurant was great for a very affordable breakfast, and the location is perfect for visiting the Rio Camuy Caverns, Arecibo Observatory, and north coast beaches from Isabella east to Punta Mar Chiquita (all of which we very highly recommend!) Our only issue is that the map on hotels.com (which we used to book our stay) showing the hotel's location was inaccurate. It was off by about 2 miles (said it was at PR 2 and PR 130 intersection, which is not true!). After using our phone's GPS, we did find the hotel by driving about 2 miles further east. All in all, El Buen is a very clean, modern, comfortable, reasonably priced, and convenient place to stay for a night or two.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 17, 2012

Worst and most stupid place ever to stay avoid at all costs or be sorry.

This place is the worst dump I have ever encountered in any of my business or personal travels.
Part of it is the arrogant stupid attitude the employees and perto rican folks in general have here.
Rude and just plain dumb is how I have found the locals to be on this trip. Being on an island is no excuse because the modern world is way more educated and past this by now.
The best use for this island would be a prison society for the criminals of the world to exile them and sequester them from the rest of the intelligent decent people of the world.
I was in line to inquire about the buffet lunch advertised by a street sign in the hotel affiliated restaurant across the street with my quite adequate spanglish when the restaurant’s manager steps in front of me to pay for a bag of chips and proceeds to eat them at the cashier’s counter, while I am standing there hungry and a pocketful of money just looking for something to eat.
Then the cashier, who couldn’t grasp any of what I was saying in my best Spanglish, (and was not about to try to understand me), passed me off to another employee who was somewhat intelligent enough to muster some English then proceeded to blow me off so she could finish playing her lottery numbers instead of answering my questions or show me to a table.
This hotel may seem like a good idea on paper or a website but don’t waste your, or your company’s money on a place that will be nothing but miserable for you and your family.
Immediately after posting this review I will have to resort to contacting my company’s emergency travel department to beg for a change of stay because to be stationed here for the duration of my work assignment would be sheer hell.
This is at the risk of jeopardizing my job of course; but I work very hard and deserve to be treated with at least a minimal amount of respect and accommodation. If not, it’s time to look for a new job as well as a new place to stay for the duration of this work project.

Sincerely,


Jason W

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hatillo hotels

Cincinnati, Ohio
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 25, 2012 via mobile

I stayed at this hotel with a friend and I was pleasantly surprised. The hotel is a small building and is off of a highway. It's an older building but it is well maintained. The staff was wonderful to us! I've stayed at five star hotels in San Juan and this hotels customer service outshines any service I've had in San Juan. Hands down. The rooms are older and worn but very clean. Housekeeping does a great Job. There is a pool and it is well maintained and very clean. The best part was the resturant across the street. I ate there everyday because the food was so good! The staff there at the resturant was just as hospitable. The only complaint I had was the last night we stayed there was a banquet of some sort and the music was so loud it hit us up on the second floor. We had to be up at 3am to head back home so that was rough bc the music ended at midnite. Other than that our stay was nice and comfortable. I would stay here again during the week bc it is quaint place. Kudos to the staff for making us feel welcome.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 30, 2012

Was in Puerto Rico on business for a whole week. Every other hotel was able to provide an invoice except this one. The restaurant was not as I had heard. Not a pleasant experience for both breakfast and dinner. Too much noise also. Do not recommend.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Sleep Quality
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Northfield, Minnesota
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 7, 2012

Near the road. Close to Arecibo observatory and Rio Camuy caves. Friendly staff. Adjacent to restaurant. Nice pool.

Room Tip: Try not to get one next to a crying baby.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Parador El Buen Cafe Hotel

Also Known As:
Puerto Rico Parador
Hotel Parador El Buen Cafe
Address: 381 Ctra 2 | Bo Carrizales, Hatillo 00659, Puerto Rico
Location: Caribbean > Puerto Rico > Hatillo
Amenities:
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Hatillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Parador El Buen Cafe Hotel 2.5*
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