Having stayed at this hotel overnight a few years ago we have been trying to return and finally managed to arrange a stay with a group of friends. Shortly after my arrival,however, I was taken ill and a doctor was called. I cannot praise too highly the attention and kindness shown by the receptionist, the lady in charge of breakfast in the dining room and the maid.
Any hotel worth its salt can provide good care when all is well but it is when things go wrong that the true calibre of the staff etc shows. They provided my father and sister, who live nearby and who had come to see me, with complimentary refreshments and allowed me to stay in the room until I was due to leave for the airport at no extra charge.
The hotel it self is in a fabulous location overlooking the harbour and the lake and near the "lanes " of the town itself with great restaurants and shops. There are two restaurants at the hotel, one on the first floor with great views from the veranda . However this is closed on a Monday so my friends ate at the other restaurant on the ground floor and all enjoyed and praised the food.
I would recommend this family hotel very highly and can not wait to return.
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- Also Known As:
- Gardesana Hotel Torri Del Benaco
- Hotel Gardesana Torri Del Benaco, Lake Garda, Italy