- Fantastic Service
We went for our honeymoon and this was made known. The hotel went way out to make it special by briefing their staffs about us! Everyone knew is by name (I really mean everyone - from the waiting staff at the breakfast lounge to the SPA staff and even the concierge)! It was really unexpected! Communication between different departments also seem to be very streamlined with our questions about food and travel being passed from say, the restaurant to the concierge!
I just can't say enough about the service! Even the cleaning lady whom we met briefly in our room greeted us and wished us well with such warmth! Ella at the restaurant made a request to the band to come sing us a special song :) Victor at the concierge was more like a personal butler, who not only called the taxi, he even checked train and bus times in advance for us. Jason at the restaurant changed the fresh juice display as he observed that it was a bit of a task putting the glass jug back in place (I did not complain!). The most attentive of all was Fiona. =)
- The Hotel: Exterior
What a grand building! It's gorgeous in every aspect - front view, side view, you name it. But perhaps that's because I like unique buildings! Pity the hot spring resorts are not ready yet. :( The other 5 restaurants are opening after Spring Festival in February. Should be interesting!
The fishing boats on the lake add to the view and I was pleasantly surprised at how well lit the surrounding area is at night. The restaurant street on the side of the hotel is nice! We were a bit worried about the food quality but we had a fantastic dinner at one of the restaurants we picked at random. Got to try 2 out of the 3 Taihu treasures. Didn't quite like the fish and didn't get to try the prawns..
- The Hotel: Interior
LOVE the Swarovski and the marbles! Just love love loved it!
The wool carpet in the room was so comfortable we didn't wear slippers. The bathtub was the most generous and deepest one I've been in. The automated toilet with a portable handheld control was a luxury! The ipad control was a nice touch too. Loved the room!
We only got to try Feast so my comments are only limited to them. We went for the weekend buffet dinner where there was free flow of drinks (including beer) and lobster (not free flow understandably! lol) Yum! Spread was fantastic and the cooked Chinese food is awesome.
Love the fresh juices for the breakfast, the cheese spread was really nice.
Thank you Sheraton and Fiona for making it such a memorable honeymoon!!
- Official Description (provided by the hotel):
- Sheraton Huzhou Hot Spring Resort is located on the southern banks of the famed Taihu Lake in Huzhou, Zhejiang Province, China. The ring-shaped architecture of the resort's main building arches dramatically over the water, creating an iconic impression on the landscape. Huzhou's first internationally branded resort features 319 luxuriously furnished guestrooms and villas, China's largest and most sophisticated hot spring spa with 26 indoor hot spring pools, an array of local and international dining facilities, its own wedding island and a private beach. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Starwood APAC, Travelocity, Ctrip TA, TripOnline SA, Agoda, Hotels.com and Expedia so you can book your Sheraton Huzhou Hot Spring Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.