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“Outstanding!” 5 of 5 stars
Review of North Burleigh Surf Club

North Burleigh Surf Club
293 The Esplanade, Miami, Queensland 4220, Australia
07-55765403
Website
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Ranked #5 of 23 Restaurants in Miami
Price range: $8 - $37
Cuisines: Australian
More restaurant details
Restaurant details
Good for: Scenic view
Dining options: Breakfast/Brunch, Reservations, Late Night
Sydney, Australia
Contributor
17 reviews 17 reviews
3 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“Outstanding!”
5 of 5 stars Reviewed April 24, 2013 via mobile

We dined at the north burleigh surf club last time we visited the area and after another visit last night, if anything, it has improved! The quality of the food was fantastic and the service quick and friendly. We were forced to change our booking time at the last minute and the club was very accommodating with this. The prices are very reasonable and the portions large. Really great option if you are staying in the north burleigh area (just a short walk away). Nice seating options with indoor or outdoor available.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wayteam, Manager at North Burleigh Surf Club, responded to this review, April 27, 2013
Hi there Holidaywarrior_26, Thanks for the awesome review! We are so glad that you have noticed some improvements, we encourage our team to strive to out do themselves and constantly set the bar just that little bit higher each time! Please do come back again and continue to let us know what you think.
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183 reviews from our community

Visitor rating
    46
    89
    32
    10
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Elanora, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Poor customer service”
1 of 5 stars Reviewed April 21, 2013

Booked a table for 30 people. Spent $400 at the bar and $900 at the restaurant for lunch, was going to have 15 for dinner and was told at 5:10 pm when dinner didn't start till 5:30 "are you guys going to have diner here or you will have to leave" The guy who had already paid the bill was not impressed and was asked to leave as he swore. Stay away if you want any service after you pay the bill. I am a member and will never go there again and have pulled my kids from nippers. Do yourself a favor and go to Burleigh Heads surf club.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wayteam, Manager at North Burleigh Surf Club, responded to this review, April 27, 2013
Hi Alan P. For your information and to enlighten any other tripadvisor readers who may come across your post I will list out the details of your encounter –

1. Your group had made a lunch reservation and there were no issues with your experience at our Club UNTIL one of your guests thought it was his right to start swearing at a female staff member!

2. As we were preparing for our dinner reservations the eight or so remaining guests were asked to move along their table, as part of the table you had been occupying for 5 hours was booked for the evening’s service. Please take note that moving tables is very different to being asked to leave.

3. Yes your companion, the “bill payer” as you refer, did carry on indecently swearing so other guests could witness his behaviour when referring to our staff member in a most derogatory and profane manner. No matter how much you spend behaviour such as that will not be tolerated on our premises nor in society in general. Perhaps it was at that point that leaving was a much better option for your group than simply changing tables as previously suggested.

4. Whatever you decide to do with your children and their education in surf safety is up to you. All profits from whichever surf club you choose to frequent will ultimately return to the beach in the form of lifesaver training and resources.

So to sum things up Alan P, if the ‘entitled’ attitude and the filthy language you and your group displayed is any indication of how you perceive acceptable social behaviour then yes, you are right not to visit again.
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Burleigh Heads, Australia
Top Contributor
139 reviews 139 reviews
106 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
51 helpful votes 51 helpful votes
“What a view! Good food.”
4 of 5 stars Reviewed March 29, 2013

The view from the restaurant of the surf club is amazing and overlooks Burleigh Beach (North) and the Pacific. If you get a chance sit on the balcony for the sensational view. The food is very good for a surf club and it's value for money. Staff are friendly and service is good.

  • Visited January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
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wayteam, Manager at North Burleigh Surf Club, responded to this review, April 1, 2013
Hi Jean Marc M, thank you for your review. Our beer garden is certainly a very special place to dine and watch the ocean! Please come and visit us again soon.
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brisbane
Senior Contributor
27 reviews 27 reviews
21 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“Amazing view with lovely food.”
4 of 5 stars Reviewed March 9, 2013

We went here for my birthday lunch with some friends.
The food was lovely. Barramundi fillets beautifully cooked, although we did find a couple of bones in the fish.
The calamari was unfortunately a bit over cooked. The Thai beef salad was very yummy.
Overall a lovely dining experience with amazing view.

  • Visited March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wayteam, Manager at North Burleigh Surf Club, responded to this review, April 1, 2013
Hi Pacificdreamer. We are so glad you enjoyed yourself on your birthday. We hope to see you next year for another celebration!!
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Sydney
Contributor
12 reviews 12 reviews
4 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Just average”
3 of 5 stars Reviewed March 4, 2013

Recently had dinner and breakfast here, dinner was just average,. the chicken parma , and calamari was overcooked, with the crumb very crunchy and hard to eat, a big disappoinment as had read comments on TA recommending the club, pricing for a club was a bit steep, breakfast was much better, but again would not probably go back as there are better venues elsewhere, friends told us after, they also felt it was average and a bit expensive. But it was a busy night and maybe you have to have luck on the night you go there.

  • Visited February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wayteam, Manager at North Burleigh Surf Club, responded to this review, April 1, 2013
Hi Chez159. Thanks for taking the time to review your visit to our club. We will certainly take your comments about your meals on board and direct them to the Executive chef to action, there certainly shouldn't be any 'luck' involved in how your meals taste or are presented regardless of how busy we are. Thanks again.
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