The apartments in this resort are a mixture of owner-occupied and available for rental. We were in a large apartment on the first floor.
The apartment was large but not very well equipped. For example it had lots of cutlery but virtually no glasses. There was a large balcony but no sun umbrella. There was no airconditioning and no ceiling fans. This meant that the windows had to be left open for the breeze.
The staff here were rude (or absent) from the beginning and seemed reluctant to do anything, including smiling. Beyond an initial allocation, toilet rolls and bin bags are not provided, which seems strange for a four star resort charging AU$180 a night in the offseason. During a six night stay the apartment was not serviced. The dishwasher did not work properly and there was a dead lizard under one of the beds.
The resort is full of warning notices. The lift contains a notice warning of prevalent 'spiderman' burglaries, which is reassuring when the only way to make your apartment cool is to leave the doors open (there are security screens, although one of ours was broken and the staff never fixed it, despite requests).
The swimming pool was nice and seemed clean enough, but two members of our party came down with a severe vomiting bug several days apart after swallowing the pool water. We cannot be sure the pool was the cause but we have a strong suspicion that it was. The warning notices around the pool insisting that the water is clean and warning people not to use the pool if they have had diarrhoea in the previous 14 days do not exactly inspire confidence.
All in all, Currumbin is a great place, especially if you have small children. The creek is a great place for them to swim and there are lots of other activities. However, you should not stay at the Rocks Resort if you can find anywhere else to stay.
- Also Known As:
- The Rocks Hotel
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