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“Great Support” 4 of 5 stars
Review of Mercure Gold Coast Resort

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Mercure Gold Coast Resort
4.0 of 5 Resort   |   Palm Meadows Drive | Palm Meadows, Carrara, Queensland 4211, Australia (Formerly Radisson Resort)   |  
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Ranked #1 of 1 Hotels in Carrara
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Great Support”
4 of 5 stars Reviewed July 11, 2012 via mobile

Stayed here as apart of the Gold Coast Marathon. A really professional operation, shuttle busses, breakfast boxes and organized meals. Clean rooms, great service and a huge pool! Great stay for the weekend.

Stayed June 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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604 reviews from our community

Traveler rating
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164
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Casuarina, Australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 9, 2012

The ballroom is wonderful and our conference went really well.

Room Tip: The rooms overlooking the golf course are quite. The hotel needs an update. Check in was slow. Staff...
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver, canada
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 28, 2012 via mobile

Stayed here because we needed a hotel close to Brisbane airport for a early morning flight. Room was very reasonably priced and they had no problem with 2 adults and 2 kids in a room. Was pleasantly surprised... Our check in was very fast , and we were given a top floor room( 4 th floor). There were no elevators, but the very enthusiastic bellboy did a great job quickly lugging our heavy suitcases up the stairs! Room was a bit dated , but was quiet and spotlessly clean. Only a few minutes drive away from downtown Surfers.we just stayed the one night, but the friendliness of the staff would definetly make me want to stay again. Well done Radisson Gold Coast!

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
1 review
5 of 5 stars Reviewed June 28, 2012

WOW! my partner and i ,we had a great 4 days with the resort.We came as delegates and we had the finest service though out the 4 days .
Great service ,Great personality and Raj was the best with his professionalism and care factor as he gave the best service to the rest as alike; a true hospitality .
We found the resort so pleasant and quite ,away from the buzz,but would but not missing any thing as its just doors away from great beaches and places for shopping (pacific Fair),broadbeach (great restaurants ,surfers (a great night life).
thanks guys ...

Room Tip: great service ,excellent environment
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mercure Gold Coast Resort, responded to this review, July 2, 2012
Dear Sam Dean S
Thank you for taking the time to share some details about your recent experience at our property with others, especially when your visit was obviously work related. As a Resort property with extensive conference facilities, it’s rewarding to see that the team are delivering great customer service to both holiday makers and business travellers alike.
Your comments about our location are quite common and shared by many regular guests that enjoy the peaceful surroundings that Palm Meadows offers but also our close proximity to the many attractions available on the Gold Coast.
We truly hope that you will find an opportunity to stay again soon.
Kind regards,
Gerard Knight – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 25, 2012

Recently stayed for Business Conference. Very pleasant surroundings. Staff very helpful. Food provided at the conference was of a high standard and of good quantity. Enjoyed the stay overall.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 24, 2012

Room is newly furnished and comfortable to stay. Affordable and easy access to various equipment and service.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 18, 2012

If you can get a suite via the standby upgrades they are good value , as they tend to block a lot of the noise you get with courtyard style buildings, the golf view rooms also minimise the noise compared to the garden view which could see your bedroom overlooking the communal path to the restaurant and bar which is bound to get foot traffic late at night.

Restaurant is great and this resort really looks after the kids with cheap/free dinng, the seafood buffet needs a booking and you will see why, it's good value. While the resort is a little way away from some of the coasts attractions, it's very quiet and a shuttle bus is available if you want to venture out, I preferred to spend my time with a glass of wine on the balcony watching with amusement some game called golf being attempted!

Room Tip: Suites have a double door setup which helps reduce outside noise from tour groups at 6AM with their...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mercure Gold Coast Resort, responded to this review, June 22, 2012
Dear Markis100
Thank you for taking the time to share some details about your recent experience at our property with other tripadvisor users. I was delighted to read how much you enjoyed the restaurant and to hear that you found the buffet such good value. We certainly hope that you will visit again soon.
Kind regards,
Gerard Knight – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Queensland 4211, Australia (Formerly Radisson Resort)
Phone Number:
Location: Australia > Queensland > Gold Coast > Carrara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Carrara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Official Description (provided by the hotel):
Attractive 3-story Hotel & Golf Resort with tropical gardens just minutes West of Broadbeach or South West of Surfers Paradise and their white sandy beaches. Walk to Carrara Markets or a short ride to Robina Town Centre (Gold Coast’s largest shopping centre). The ideal venue for overnight accommodation when attending either Skilled Park or Metricon Stadium. ... more   less 
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara

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