I was pleased with being able to check into the apartment a couple of hours prior to check in time. The apartment was spotless and the cleanest I've seen, though some marks on the wall made it look a little worn. The sofa, tables, bed etc. were in excellent condition and extremely clean. The main carpet stairwells were a little worn.
I had booked a 2 bed apartment with spa. But there was no spa in sight. I wasn't too bothered about this, as there were 2 bathrooms with showers. I found a good deal on the internet, stay 7 nights and pay 5 nights.
We did however find some little beetles in the room and after I talked to the lady she instantly offered a new room - an upgrade to a 3 bed with spa. She was very apologetic and very helpful, but I don't blame the hotel, it's really just a product of living in Qld. Most houses get them now and again.
The new room, like the original was also spotless. The crib supplied by the external company could have been a bit cleaner, so we slept together in the bed.
Parking is included and you get your own key to the underground parking lot. Single space for 2 beds, double space for 3 bed.
It was very close to labrador beach and well located with road links.
The pool area and bbq area were also extremely clean and very well maintained - I never once saw any rubbish, tissues or anything lying around. The pool is a good size too, with shallow areas for kids and enough length for those of you wanting to do laps.
Overall very happy with the place, good features, fully equiped, spotlessly clean and tidy, but a few dents in walls detract a little. Would happily stay there again and will be our first choice next time we go to qld.
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- Also Known As:
- Sandcastles On The Broadwater Hotel Labrador
- Sandcastles On The Broadwater Labrador, Gold Coast, Australia