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“Nice family stay on the gold coast” 4 of 5 stars
Review of Sandcastles on the Broadwater

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Sandcastles on the Broadwater
4.0 of 5 Condominium   |   392-398 Marine Parade (entrance off Parker St), Labrador, Queensland 4215, Australia   |  
Hotel amenities
20 reviews 20 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Nice family stay on the gold coast”
4 of 5 stars Reviewed April 25, 2010

I was pleased with being able to check into the apartment a couple of hours prior to check in time. The apartment was spotless and the cleanest I've seen, though some marks on the wall made it look a little worn. The sofa, tables, bed etc. were in excellent condition and extremely clean. The main carpet stairwells were a little worn.

I had booked a 2 bed apartment with spa. But there was no spa in sight. I wasn't too bothered about this, as there were 2 bathrooms with showers. I found a good deal on the internet, stay 7 nights and pay 5 nights.

We did however find some little beetles in the room and after I talked to the lady she instantly offered a new room - an upgrade to a 3 bed with spa. She was very apologetic and very helpful, but I don't blame the hotel, it's really just a product of living in Qld. Most houses get them now and again.

The new room, like the original was also spotless. The crib supplied by the external company could have been a bit cleaner, so we slept together in the bed.

Parking is included and you get your own key to the underground parking lot. Single space for 2 beds, double space for 3 bed.

It was very close to labrador beach and well located with road links.

The pool area and bbq area were also extremely clean and very well maintained - I never once saw any rubbish, tissues or anything lying around. The pool is a good size too, with shallow areas for kids and enough length for those of you wanting to do laps.

Overall very happy with the place, good features, fully equiped, spotlessly clean and tidy, but a few dents in walls detract a little. Would happily stay there again and will be our first choice next time we go to qld.

Stayed March 2010, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 9, 2010

My partner and I stayed at Sandcastles last year and would most definitely recommend to family and friends.

I spent quite a while researching apartments for our trip away and Sandcastles made our top three instantly. Its not located in Surfers, its only a short drive into Surfers which meant it wouldn't cop all the noise that somes with staying in a property in the heart of Surfers would, plus it has free parking.

Staff were very helpful on booking, and it was a very good price for the 7 nights we stayed. I requested a room facing the ocean and was given on, unfortunately it also meant that we were right on the main road, so leaving the balcony door open during the day wasn't a great option while watching TV due to traffic noise.

Kitchen facilities were great although our particular apartment had blunt knives, but thats not a big deal. Comes with everything you would need, we just went shopping for all the food.

The bedroom and bed was nice and the bathroom was smaller than I would have liked but still fine.

The outdoors area was very well presented and there was a very nice pool and spa. We saw the gym but didn't use it so I can't really comment on that.

The only issue we seem to have with the property (and its probably not the property's fault) but we didn't have mobile phone reception in the apartments at all which was slightly odd.

We are located on the first floor as well and there are no lifts in the property, so if you are booking a 2 - 3 bedroom, i think they are on the higher floors - so beware but its not a huge amount of stairs, i think there are 3 floors in total.

Overall, great stay and very happy with our choice.

  • Stayed November 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sandcastles on the Broadwater

Address: 392-398 Marine Parade (entrance off Parker St), Labrador, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Labrador
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #3 of 6 Specialty lodging in Labrador
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sandcastles on the Broadwater 4*
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Also Known As:
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia

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