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“Double booked - Be very careful!” 1 of 5 stars
Review of Bougainvillea Luxury Apartments

Bougainvillea Luxury Apartments
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Bougainvillea Luxury Apartments
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3544 Main Beach Parade, Main Beach, Queensland 4217, Australia   |  
Hotel amenities
NSW
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Double booked - Be very careful!”
1 of 5 stars Reviewed March 3, 2012

We booked our holiday in January for our holiday in March, they took a deposit in January, not even 1 week before our due arrival date I received a phone call from Renata to inform me they have double booked and they don't have an apartment available.

Be careful as you think you have an apartment booked but they may get a better offer (someone staying longer than you) so you end up not having an apartment at all. Very disappointed.

Stayed March 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

Traveler rating
    3
    4
    2
    0
    4
See reviews for
9
2
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Toowoomba, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 31, 2011

We booked our holiday in August for Xmas week this year , 10 days before we were due to check in I received a call, telling me that Bouganvillea couldn't give us the dates we had booked, blaming a previous employee and therefore changing our check out date , cutting it short by 2 days. We decided to make the most of it. When we arrived we were very dissapointed the apartment (on the 5th floor) was not up to standard. The lounge made us very itchy after sitting on it, we found dirty containers in the pantry, plates and glasses were dirtyand the apartment had a smell. We definately won't be back.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 15, 2011

Great luxury place with every facility you could want
Renata has to be the most friendly, helpful individual on the coast

Room Tip: I had 1502 - brilliant
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2011

Our family of four had a great week staying at Bouganvillea apartments at main beach.We had a lovely apartment on the 5th floor with fantastic sea veiws.The apartment was very roomy and luxurious,the kids loved it, and the pool and spa.Renata and Barry were great hosts, very helpful.The beach is directly across the road,and main beach is far enough away from surfers to be quiet and very easy to get to the theme parks for the kids.You could walk to seaworld!

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2011

Lovely apartment. Beautiful views. Good kitchen but also good restaurants in streets behind the building. Clean, bright, tiled and hosts were very helpful. We stayed an extra night when our plans changed with no problem. Would recommend it.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canberra, Australia
1 review
4 of 5 stars Reviewed August 11, 2011

We drove up from Canberra and arrived a day earlier than planned. The manager Renata was so accommodating and had no problems finding us a room for an extra night. Renata & Barry were always very helpful and friendly. Our 2 bedroom appartment was bright, clean and roomy. The beach was just across the road and there was an excellent walking path going all the way into Cavill Ave. We really enjoyed our stay. It was exactly what we all needed.

Room Tip: Travelling to the Gold Coast in winter will save you loads of money.
See more room tips
  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qld
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2010

The unit we stayed in had a split system air conditioner in the master bed room. The living area or the other bed room had no cooling devices other than a small pedestal fan. There was also no ceiling fans in any of the rooms. The balcony area was fantastic it was large and roomy.The unit was also large and had everything you would need. However the laundry smelt like cats urine which was not pleasant. There is also no curtains in the unit only sliding shutters which did not keep much of the surrounding unit complexes light out.
I would only recommended this apartment complex if the weather was cooler.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bougainvillea Luxury Apartments

Address: 3544 Main Beach Parade, Main Beach, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Main Beach
Hotel Style:
Ranked #15 of 15 Specialty Lodging in Main Beach
Price Range (Based on Average Rates): $$
Number of rooms: 14
Also Known As:
Bougainvillea Luxury Apartments Gold Coast/Main Beach, Australia

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