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“Hotel is ok (certainly not 4.5 stars) but if you're a smoker... I wouldn't stay here” 3 of 5 stars
Review of Sea World Resort

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Sea World Resort
4.5 of 5 Resort   |   Sea World Drive, Main Beach, Queensland 4217, Australia   |  
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Ranked #5 of 8 Hotels in Main Beach
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Hotel is ok (certainly not 4.5 stars) but if you're a smoker... I wouldn't stay here”
3 of 5 stars Reviewed January 5, 2014

We took the kids for 4 nights just before Christmas. The rooms are ok but it’s not a 4.5 star resort. Our actual room looked like it had been refurbed a few years ago but the grounds surrounding the grounds were terrible.
The concierge annoyed me. He was completely disinterested in helping us. Also – the resort is so far away from anything (apart from Sea World!) We didn’t rent a car and the nearest bus stop is about 1km away and the nearest shops are about 2kms away. I felt like we were constantly walking up and back from the resort.
If you’re a smoker… there is 1 dingy smoking area in the resort but it was so far away… other than that, you can’t smoke anywhere at this resort. Yep, not even your balcony! If you’re “caught” smoking you will l be fined $150. I wouldn’t stay here again. I’m a smoker and I want to relax on my holiday.

Room Tip: Smokers... stay somewhere else. You will feel like a leper here.
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  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,752 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (589)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 5, 2014

We stayed here for 4 nights in early January 2014 with our two young kids. After spending three weeks in 2013 road tripping around America, staying at Sea World Resort was a major let down. The resort is looking very tired and old. The room and balcony needed a good clean. Dust all over the walls, balcony filthy and don't even look under the beds. I think they say they're a non-smoking resort but people were smoking everywhere. We woke one morning to beer cans and the contents of ash trays on our outside area. The people above us would just throw them down. This is probably more to do with the type of people who stay here than the resort itself. The food at the hotel is very expensive and of poor quality. The kids loved the pool area but it is extremely busy in the afternoons. The whole resort needs a bit of love and attention.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 4, 2014

I have two teenage boys so I thought this would be a great place to take them for a holiday but the resort is really geared for small kids up to say age 8 or 9 and it is so far away from everything that we found we were constantly in the car.

The room was tired and not cleaned properly. There was mould evident in the bathroom and the daily cleans were a token gesture.

On the 2nd day they didn't arrive to clean our room until 4.35pm after we had just returned from the beach and having our showers so I told them not to bother.

The air conditioner was extremely noisy - but necessary due to the heat - and the TV kept turning off at random intervals.

The life guards at the pool appear to be watching what is going on but not seeing. I watched as a small boy was getting into trouble and was about to jump into the water myself when two other people beat me to it and grabbed him. The life guard didn't even know it was happening.

It was nice to get away for the week but would not stay here again.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2014

Stayed in an adjoining room with family. Check-in was friendly. Rooms were very nicely decorated. Thankfully the air conditioning worked well as it was VERY hot. Buffett breakfast was fantastic with everything you could ask for. Staff at bistro and by the poolside were all friendly and helpful. When we requested a room service, a young man did a great job decorating out beds with all the toys the children won at sideshow alley in sea world. Very enjoyable stay.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 29, 2013

Had a lovely two nights here. Resort room was clean, comfortable and price reasonable off season. Staff were friendly and helpful. Food wasn't cheap but we could return to our room for lunches. Great access to the park -disappointed that the new rollercoaster opening was delayed and we missed it but otherwise great.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 27, 2013

Hmmm the resort is called Sea World Resort and Water Park.

When I hear the words water park I think of White Water World or Wet n Wide. The water park is more like a big pool with one tube slide.

There is also a kids water area with a big bucket but these sorts of attractions are almost a standard inclusions at most resorts.

The night time water area is cool for the kids. The resort is dated and even though it has been refurbished it still feels old.

The best thing it has going is that after a day at Sea World it's a quick trip back to the room after a long day.

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whangarei
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 27, 2013

My husband and I took our two small grandsons for a one night stay at Seaworld as a treat just before xmas. The two boys enjoyed it but personally I was very surprised to see how run down its starting to look. It felt like we were staying in a cell block in a prison. The pool area was good and the boys enjoyed it, although no one was allowed in the main pool for about half an hour during the middle of the day and the life gaurd never gave us a reason as to why, he looked like he wished he wasnt working, maybe he had a late night the night before. We had a pizza for dinner which was nice, and the staff we found to be pleasant.
Our room was clean and tidy and ready for us when we arrived which was mid morning. Our grandsons enjoyed it, but my husband and I would not go back and stay there.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sea World Resort

Address: Sea World Drive, Main Beach, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Main Beach
#4 Luxury Hotel in Main Beach
#5 Family Hotel in Main Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sea World Resort 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
Take your family on a journey of discovery and adventure at the award-winning Sea World Resort. There's so much to explore including an aquatic adventure playground, cuddles with your favourite Nickelodeon characters including the awesome new Teenage Mutant Ninja Turtles, and a fun filled Kid's Club. Go on a behind the scenes sneak peek of a dolphin training session with Sea World Resort's exclusive Dolphin Discovery Presentation, free when you stay two nights or more. It's a wonderful experience the kids will never forget. Then join everyone's favourite sponge and his nautical friends in your own underwater adventure at the amazing 'SpongeBob SplashBash' aquatic adventure zone. Your kids will adore the bright and colourful water-play areas themed around SpongeBob SquarePants, Patrick, and Squidward, plus a few jellyfish of course. And just try and keep the kids away from the spectacular nightly light show at the musical water fountain. Home to four restaurants and two bar areas, you'll never have to leave the comfort of the Resort. Dine on at the Shoreline Restaurant and experience an amazing new menu that features live interactive cooking, and enjoy delicious Japanese cuisine at Hatsuhana, all family friendly of course. Plus, spoil the kids with an evening in the Resort's newly upgraded Kids' Club with specially designed Nickelodeon activities and programs that they'll love. Sea World Resort is perfect for your family with direct monorail access to Sea World and family friendly service all with Gold Coast beaches and famous theme parks on your doorstep, not to mention free WIFI around the entire hotel and free in-room broadband. The Resort also offers a host of seasonal water sports, plus massage, beauty and a gym. What will you discover today at Sea World Resort, the heart of fun and adventure? ... more   less 
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Also Known As:
Sea World Hotel Main Beach
Nara Resort Sea World
Sea World Main Beach
Sea World Resort Gold Coast/Main Beach, Australia

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