Overall we enjoyed are stay but this hotel falls short from being a 5 star resort.
The lobby & cocktail bar is nothing short of stunning. The rooms have been refreshed rather than refurbished.
Staff were generally friendly & eager to please.
We booked a lagoon view room. This was a waste of money. The upgraded room includes a slither of space with 2 cheap plastic chairs with a view of a run down lagoon.
Breakfast was tasty with a good selection. Service was terrible. No explanation of how it worked & what was included. We were never asked if we wanted tea & coffee. We always had to ask.
The seafood Buffett was great. Service was excellent.
The location is wonderful. On the beach & a few minutes walk to the marina.
- Official Description (provided by the hotel):
- Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. ... more less
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- Also Known As:
- Sheraton Mirage Hotel Main Beach
- Sheraton Mirage Resort And Spa
- Sheraton Main Beach
- Main Beach Sheraton
- Sheraton Mirage Resort & Spa Gold Coast/Main Beach, Australia