Stayed Friday 11th till Friday 19th great welcome due to having our daughter with us when it came to checking in we were taken out of the queue and taken to managers room who checked us in quickly which was lovely and we noticed that he done this with all those who has children. We were then taken to the main restaurant for a bite to eat. Bags were taken to the room which was nice. We had great weather but to then its there winter ! Three days in its 30's so lovely and warm. We knew going out of season not everything would be open which was fine. Very busy Friday till Monday with Spanish and Germans for weekend break, never knew they could be so rude but once they had gone it was quieter! It's very clean abs the staff are so helpful and work hard, it's great for kids, great entertainment of an evening every night for kids and adults and rooms were cleaned every day with fresh towels. The whole plans is kept so clean. Shame restaurants the other two restaurants were closed this was due to then not being very busy so this is not clearly advertised. When you book you need to understand this hotel is in the middle of know where and a bus ride to towns is about 30-40 mins but only 1 euro 40 to get anywhere. The complex is so big so you don't need to leave if you don't need to depends what your wanting to do. The late check out advertised is very misunderstood due to late flight and being pregnant plus a five year old we checked in wanting a late check out straight away was put on a list and told to return Thursday evening to see if we can. But was told no sorry check out is at 12 so I went and saw the manager and begged for Kate check out we ended up with the room till 2:30 which was better than nothing and grateful but check out till 4pm is not the case if you want it because if they are busy your room is taken at 12. We had a great time and my daughter loved it, it was a great place and we would go back due to it being so good for my daughter.
- Official Description (provided by the hotel):
- * Located near Chiclana in Costa de la Luz * 1-story main building and 1 and 3-story annexes * 40,000 m2 garden * 200 m from the beach (several steps lead to the beach) * 8 km from downtown Chiclana * 2 km from various shops * 60 km from Jerez airport * 30 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more less
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- Also Known As:
- Riu Chiclana Hotel
- Hotel Riu Chiclana
- ClubHotel Riu Chiclana Novo Sancti Petri, Spain - Costa De La Luz