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“Horrendous staff!” 3 of 5 stars
Review of Village Inn Studios & Family Apartments

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Village Inn Studios & Family Apartments
3.0 of 5 Resort   |   400 Laganas Rd, Laganas 29092, Greece   |  
Hotel amenities
Ranked #25 of 81 Hotels in Laganas
1 review
2 helpful votes 2 helpful votes
“Horrendous staff!”
3 of 5 stars Reviewed July 2, 2013

When we first arrived at the apartments we were very impressed with what we saw. Pool was nice, rooms were spacious but simple (as expected) and the staff seemed friendly. However, on our first night we soon discovered the staff were not as friendly as first thought. They were incredibly grumpy and rude when we asked for drinks. You don't expect rudeness when you have paid for all inclusive. We couldn't understand why they were so rude as we always said please and thank you and bought our glasses back to help the staff. The only staff member who was friendly was carol the chef who was absolutely lovely. Her food was very good too! Also if you would like a clean room, don't stay here. Our room was cleaned once in the entire week, and our towels changed once also. This apartment obviously has something against young holiday makers. Not all of us should be branded the same!

  • Stayed June 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    49
    55
    32
    13
    14
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24
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3
Business
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Hungarian first
  • Italian first
  • Russian first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 27, 2013

well firstly me and 8 lads booked this hotel all inclusive for a week, we arrived at the hotel at around mid-day, there is no 'reception' as such, you just have to wait around in the bar area. We was shown our rooms, and explained that a safe was 10 euros for the week,5 euros a day for air con which is rodiculous because ours never even worked after we paid for it. Mosquitos are a big problem in this hotel i got bitten all over so i advise repellent of some sort.
The all inclusive food was a buffet style, and tbh the food was quite good considering, a bbq on a wed night was nice but only allowed 1 item each, and had your hand snapped off if you took more. The drinks are all watered down even the lager, they serve a 'beer' in a quarter sized pint glass held probably around three mouthfuls. The bar staff were very rude when you went up for more drinks, and although we was told tequila was all inclusive, then to be told an hour later after we kept drinking it that it wasnt was a joke. The location is apalling, its a good 40 min walk to the strip/beach so get taxis. The night guard is an absolute bellend, as soon as you enter the resort he is on your case with his flash light following you until your in your room, at one point he was stood in a bush spying on me talking tona few girls thay were in our hotel. all in all i wouldn reccomend this hotel to anyone, made to feel unwanted do not come here!!

  • Stayed June 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 26, 2013

My partner and I stayed in Village Inn for 8 days, all inclusive around Mid-June 2013. Everything was as we expected; friendly and hard working staff, clean and specious rooms and very good food and service. I don’t understand how some people can call them rude and unfriendly! They could be only rude to the people who rude to them and doesn’t respect the staff and other holidaymakers in the hotel area!? Every time we asked a question or needed their help they were more than happy to help us and tell us all the information they know and solve our problems. The food was delicious and lots to choose from. Carol the British chef is a very kind woman and she cocked very good food everyday plus and lovely Barbeque on Wednesdays. I would recommend this hotel to everyone and any age. If I go back to Zante for holiday again, I would defiantly go back to Village Inn.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 23, 2013

I arrived at the village inn on the 6th june for 11 nights, i was very suprised how much nicer the hotel was to what i expected! Rooms were pretty basic but were fine! Food was lovely thanks too the chef carol! The staff were all very helpful for the whole stay, especially as we complained we had no shower curtain and our bathroom was getting drenched, they fitted us a shower curain the same day which was pretty impressive. The hotel is on the same road as the strip, a pretty long walk down to the bars and beach as you get stopped at every bar! would reccomend getting a taxi which is only 6 euros. Perfect hotel if you dont want too be right on the strip. Anyone looking for a nice hotel and quieter hotel should stay here!

Room Tip: Having a room near the cow is a bit of a pain! hahaha
See more room tips
  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 21, 2013

On first arrival appeared to be a nice hotel after a couple of days however it became apparent that it was not all we thought it was going to be. We were soon to find the staff at the hotel to be unhelpful, unfriendly and quite frankly rude which isn't what you would expect from a hotel that provides all inclusive to complain or argue with you when you simply ask for a simple drink. furthermore the rooms where not kept clean due to the shoddy maid service they provide who simple do not touch the room the whole time we were there. Overall thoroughly disappointed with the staff service.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lincoln uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2013

Just arrived home from the village inn, loved this hotel, they can't do enough for you!! Lovely people lovely place, perfectly situated if you want a fantastic night then home to a lovely quiet hotel, carol the chef, wow, lovely women and caters for all tastes and problems, Dennis the hotel owner is a star! And Anna and the other lovely barmaid are all very hard working but always with a smile, I loved this hotel and will be returning with the girls as went with my partner this time but would come back time and time again, thanx again for a fantastic holiday xxxx love Leanna n John

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013 via mobile

We fell in love with Zante and come to the island every year. This was our second visit to the village inn, last year we came as a young couple and this year returned with our three young children.
As a family of 5 we find it hard to find a hotel to accommodate us without having to pay for two rooms. Our maisonette was perfect, sleeping 5.
The room was clean and spacious with lots of places to put belongings. We went all inclusive but all the rooms here have a kitchen area with large fridge freezer which is handy to keep bottled water.
There are plenty of sunbeds around the pool area so no need to fight for one! The pool and bar area is very clean. There is also a lovely play park for the kids.
The food here is amazing! Breakfast is English (proper bacon and sausages! Not the usual type you get abroad) lunch and dinner is varied, plentiful and hot. It is a family run hotel so very friendly we was told if the children didn't like any of the options they would rustle them up something, although there was always chips and nuggets or fish fingers and salad so we found it fine.
Homemade soup, pies and curry ect.
For youngsters it is around a 15/20 minute walk to laganas strip which is nice in the day for shopping or the beach for families but of a night it is club central. There is a bus stop just outside the hotel which runs down to the beach in 5 minutes if you don't fancy the walk.
It is €17 in a cab from the airport.
For the money we paid to stay here the experience was exceptional and exactly what we was looking for.

Only one thing I could think to fault was there is no children's pool, the shallow end of the pool is 1 meter, our youngest was fine bobbing along on arm bands but with a younger child we would have found this disappointing.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village Inn Studios & Family Apartments

Address: 400 Laganas Rd, Laganas 29092, Greece
Location: Greece > Ionian Islands > Zakynthos > Laganas
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#11 Romantic Hotel in Laganas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Village Inn Studios & Family Apartments 3*
Number of rooms: 35
Official Description (provided by the hotel):
The Village Inn Studios & Family Apartments is a family run hotel located near the centre of Laganas. The swimming pool, poolside bar, buffet restaurant, pool table room and children's playground and more amenities offer more choices to all age groups throughout the day while you may always visit lively Laganas at night. ... more   less 
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Also Known As:
Village Inn Studios & Family Apartments Hotel Laganas
Village Inn Studios And Family Apartments
Village Hotel Laganas
Village Inn Studios & Family Apartments Zakynthos/Laganas

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