Arrived on the 22nd December until 5th January, as we have stayed at The Costa Caleta many times before we received our usual warm welcome. We are sorry to see a great receptionist has left the hotel (Chris) he was a mine of information, anything we needed to know we'd ask Chris. Luckily our Drina's still there who too is a mine of information, and would do anything to help. We think Drina should be made Hotel Manager as she knows more than enough to do the job and we're sure she wouldn't let some of the staff treat the customers the way some of them do. The rest of the reception staff are also very efficient and friendly. The Hotel itself is very clean and the rooms are also very clean and comfortable. We were unfortunatley very disappointed with the bar staff this time, it seemed too much trouble for them to smile and found one barman (Omar) to be very rude and unhelpful, it may be because the bar manager is too busy trying to run the restaurant. In our eyes the restaurant staff are more than capable of doing their jobs without the help of the bar manager (Nanny). Obviously Nanny has not tried the soft drinks as 90% of them are undrinkable, totally different to when we came in June 2012. The food in the restaurant is of an ok standard but is too repetitive, onion rings every night for 2 weeks can get a bit too much. For someone staying at the Caleta for the first time would probably think it acceptable but as we've seen what it was a year and a half ago its a poor effort. Overall we love this hotel its like a cumfy pair of slippers, getting a bit worn and in need of some tlc. PLEASE GET A NEW MANAGER AND SORT IT OUT BECAUSE IT LOOKS NOTHING LIKE THE HOLIDAY BROCHURES.....
- Also Known As:
- Ocean Costa Caleta Hotel
- Ocean Costa Caleta De Fuste
- Hotel Costa Caleta Fuerteventura/Caleta De Fuste