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“AVOID AT ALL COSTS!” 1 of 5 stars
Review of Aparthotel Oasis Tropical

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Aparthotel Oasis Tropical
Nuevo Horizonte, 35630 Caleta de Fuste, Antigua, Fuerteventura, Spain   |  
Hotel amenities
Ranked #19 of 21 hotels in Caleta de Fuste
Omagh, United Kingdom
Top Contributor
110 reviews 110 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
146 helpful votes 146 helpful votes
“AVOID AT ALL COSTS!”
1 of 5 stars Reviewed January 21, 2012

Stayed here for two weeks & can safely say hand on heart it was a total horror!

Location: This house of horrors is located in a hill (like Bates motel in Hitchcocks Psycho). Its not in the resort itself. Its a barren looking sight to say the least.

Staff: Unhelpful, unfriendly, couldnt care less, shifty...& the list goes on! One was arrested when we stayed for being involved in robbing the guests rooms!

Facilities: A pool that was so full of chemicals the poor kids I seen were getting skin & I burns!

Rooms: Toilet broke, locks not working on doors, wifes hairdryer blew up when plugged in, beds broken, no air con, ants everywhere, never cleaned....

I was actaually worried before we got there because the night before I had been watching hotel holidays from hell & realised it was this place I was watching on telly!

My strong strong advice....stay seriously clear of this place, for your health, your familys health. You will never regret not going beleive me.

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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70 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Swedish first
  • Any
English first
Accrington, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2011

well i went here with the wife and my 18 year old son we met loads of nice people and the staff in the main were excellent the guy behind the bar (sebastian) was terrific and the lad who organised the day time activities was superb overall the place was a little tired i suppose but it had been up 22 years or so but the food was brilliant and the pool cold but good we stayed for 7 nights and had different food every time breakfast dinner and main meals all different and good choices i thought that it would be good to have warm plate but hey the system aint the same in spain as over here and the majority of the food is salds etc a good offering of fish and meat dishes eat different meals every night as much or as little as you like, the receptionist was good and could not do enough for us on the last day when they suplied towels etc for showers before we left they could not have been more helpful
heard one or two complaints when we arrived but after staying there for a week i would say some people are not happy whatever they do so to cap it off try it you really do get a good deal we paid 900 for 3 of us all inclusibve including transfers so no complaints from us YES i would go back without a doubt

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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london, england
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 20, 2011

This hotel I booked for a two week break in August.... alone! I wanted a great pool, great weather and peace and quiet and got exactly what I was looking for. £750 for two weeks including transfers on an all inclusive basis. Fantastic.
Firstly - do not book transfers. Less than 5 mins drive from airport (no aircraft noise from hotel through) and costs around five euros. An abundance of white estate taxis (Mercs & Audis) wait outside. First impression of exterior of hotel ... hmmm but when you walk through reception it is like opening the wardrobe in Narnia. A fantastic pool area with swim up bar. Sunbeds galore and a faint sound of music.
My room was an apartment in the main hotel. #125. Excellent. Twin bedroom with ample wardrobe space and (very costly!) safe. Bathroom, clean and ample, Fully equipped kitchen area with hob, fridge and sink. Living area with sofa that would convert into a bed, table and four chairs. Pine dresser unit for storage etc. Plenty of plug sockets. Wall mounted tv (I didnt turn it on). Balcony overlooking the pool with the sea in the distance. Couldnt have asked for more. Bliss.
I am happy that plastic cups should be used around the pool area in the daytime for safety reasons but am not happy that these are all that are offered in the evening. I personally (call me a snob) cannot drink out of a plastic cup. There was always one barman on in the evenings and the queues for drinks neverending. I took myself and a bottle of wine up to my balcony in the evenings and enjoyed chilled decent wine from a glass! recommended.
The food, well (hmm)... At one lunchtime the food offering was: tinned ravioli, tinned meatballs, globs of rice, chips and overcooked brocolli. The salad bar was always: lettuce, cucumber, tomatoes, pickles i.e red cabbage, gherkins etc tinned sweetcorn and tinned SARDINES!!! That said there was always french bread (delicious). Breakfast was the same everyday :baked beans, rolled ham (bacon every other day), sausages, fried eggs and some sort of savoury donut! There is a toaster and sliced bread. At the end of the day this was a very very cheap holiday so something had to give... in this case it was the food/drink element. Very few service staff which of course keeps the running costs low. That said, it was kept spotlessly clean but a never ending army of cleaners.

Room cleaning is done everyday except wednesdays and saturdays and towels are changed when left in the bath.

The area around is hard to describe. It is like a new town that hasn't really started. Lots of construction has happened but nothing seems to be lived in. There is a 'long' coastal walk that takes around 1 hour from hotel to Caletta beach or a 1/2 hour one through the moon like waste land close to the hotel Caletta is small but bustling. Typical tourist town but good value. Camels on the beach beat Donkeys for me!!!

All in all this was a great holiday. The pool was fantastic. Weather glorious and the people make the holiday. Everyone was really friendly. For all its food/drink faults, I would return here. I read loads of books, swam lots and got a great tan!

The three resident cats are totally adorable, running up and down the palm trees. They wait outside the 'dining room' for breakfast and reappear for their dinner in the evenings. They are totally spoilt by guests ( they do love a few friskies that can be purchased in the shop for around 2 euros. They appreciate it, so would I ). The cats lounge in the sun all day and guests frequently stop for a stroke.

  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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glasgow
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 29, 2011

As a family,looking for respite,fun for adults and care for our children 7 and 5.We were very impressed with the dedication of the childrens care team.Hannah in particular seemed to have a good understanding of the balance required:safe,protected and full of fun.This young lady knows how to help the parents by providing the confidence in allowing us to let our hair down.
tony kaye

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 22, 2011

We went to Fuertaventura as a young couple. We would strongly suggest first of all that you do not book airport transfers as you can get a taxi right outside the airport that will only cost you around 8 Euros each way. The hotel will arrange your taxi back which arrived in seconds when we ordered it from the reception.

When we arrived at the hotel, we went for a walk to explore the surrounding area. We quickly realised that the area was quite desolate. The hotel isn't based in the main part of Fuertaventura and so there wasn't an awful lot around. This was fine for us as we were looking for a relaxing break as oppose to a party atmosphere. If you are looking to go out partying every night, this is not the hotel or area for you. We enjoyed it however as we were only looking to relax and it is really peaceful and good for that.

In the area, there are a number of restaurants (around 8) that are within walking distance. There are also a number of bars, most of which being Irish bars (Mustang Sally's is good for food). There is a lovely little cafe called OopsyDebsy's that serves a full English breakfast on a morning for 3,50 euros. Really good deal. This cafe is attached to the outside of the hotel if you turn left on your way out. The beer at the bars was really good for value, with pints costing between 1,50 and 2,50 euros a pint.

The hotel itself was really clean, quite a large hotel as you can see from the pictures. The cleanliness for the price took us aback. There were no cockroaches or other little critters. Really clean place. We stayed for 4 nights and the room was cleaned twice while we were there. We went self-catering and we had a hob and fridge etc. Perfect for cooking meals on an evening. We made use of the market round the corner for cheap beer, hams and cheeses for supper etc. On arrival at the hotel, the receptionist explained that, for 20 euros per day, you can choose to go All Inclusive. You can do this for as many days as you like, but all people staying in the room have to do it. So we did this for one day.

20 Euros for a day of All Inclusive was great value, but the hotel food was not that great. The breakfast selection was not a patch on OopsyDebsy's round the corner and the 'buffet' was limited throughout lunch and dinner (tea). The reason that it was good value was for the drink. Only one of us was drinking as the other was pregnant but the 20 euros was worth it for the amount of alcohol consumed! You can walk into the bar and serve yourself beer and wine (although they only have small plastic cups so it takes a few trips). At 3pm the proper bar opens where you can be served whiskey, vodka, cocktails etc. We would recommend doing it this way round if you are going to be drinking. If you are thinking of going All Inclusive just for the food, don't bother. The pool bar was closed when we went but we were told that this was due to open later in May.

On an evening, the hotel put on entertainment like snake shows etc (I held a snake!). These are good for the family travellers. The bar is at hand too which is nice. The staff are very friendly , particularly at the reception. The receptionists also speak really good English.

If you walk along the coast line near the hotel (you can see the sea from your balcony) and head right, you can walk to the next town (about 2 1/2 miles). This area (Fustes) is more built up and has loads more to do. There is a man made beach there which is lovely (There is no beach in the area surrounding the hotel). You can walk this in half an hour and it is a great day out.

Important tip - If you don't take suncream or aftersun with you, you will notice that there is none to buy anywhere in the area surrounding the hotel. My advice is get some from the next town for around 10 euros. There is a lady that comes to the hotel everyday by the pool to sell the stuff. We bought some and it cost us 19 euros a bottle! There are loads of shops in the next town that sell it.

The weather when we went was fantastic. As soon as we woke up on a morning, it was red hot, with temps reaching around 26 - 28 Celsius everyday.

Disability access is also really good. There is a lift to all floors and slopes into the pool.

There are loads of things to do for kids. There is a pool table that costs 1 euro but there are table tennis tables and tennis/football courts that don't cost extra. You do have to put a 10 euro deposit down for the balls etc but you do get this back.

There is also a gym that you can use for free until 7pm.

There are a number of massages and therapies that you can pay for (between 30 and 60 euros). These are held in your room. The jacuzzi on offer costs around 6 euros per person.

All in all, it was a fantastic holiday. Really relaxing and a really pleasant break. It was great value for money. We booked through onthebeach.com and had no problems at all with checking in to the airport or hotel.

Would recommend this hotel to anyone looking for a short, relaxing holiday. Any more than one week and you may be struggling for things to do but overall a really great, clean place for the money.

Room Tip: All rooms have balconies that face the pool/sea
See more room tips
  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 9, 2010

I always say you get what you pay for .We paid £570 for flights and hotel all inclusive !!!!
It was our 30th wedding anniversary and we had fruit and towel swans waiting for us on our arrival .The room was slightly dated but clean and we had beautiful views from the room.The food was adequate and pleanty of it.The breakfast pate and crusty rolls are delicious of a morning .
The staff were very helpful and the maids always freindly.
We were due to go home on the Saturday but our easyjet flight was cancelled due to the air traffic control strike.The staff were very helpfull rebooking us for an extra 2 days and trying to print off boarding passes for us.
All in all a restfull break

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 8, 2010

In summary

Likes
-San Miguel at the bar was ok and the bar staff where great
-Walk down the coast is nice (20 minutes or so) and theres plenty of chipmonks
-Nice pool and general area with music through the day
-Its pretty cheap generally

Dislikes
-Food a bit samey and school meal like
-The constant con of not being able to get into the room (we heard at least 4 sets of guests getting the same treatment as us on seperate occasions.
-Entertainment in the evening was a bit drab whilst there isn't a great deal else about locally.

In detail

This is a difficult one to review, my partner and I grabbed a last minute deal, we'd never done all inclusive before and we had never been to Fuertaventura before but expected it to be similar to Gran Canaria and Teneriffe.

I would point out now that this was a very cheap deal £500 for everything for the two of us for a week.

We arrived at the aparthotel at 12, it should be noted that there is very little within the local vicinity (which is a good and bad thing), a few shops and two or three bars but anything else is a 20 minute walk down the coast (which is quite nice and gives you the opportunity to see some chipmonks).

We were not able to get into our room till 4, due to "spanish law" the hotel can leave you stewing until they have cleared the room etc (which we found more than a little weird), we checked back two or three times before we where given the key.

The all inclusive is ok, theres a help yourself drinks dispenser and the bar is open from 3, the staff seem to work hard and generally I would say globally it is a hardworking staff, reception and the bar staff seemed to be working all out.

Unfortunately this was out of season so the pool bar wasn't open (which wasnt the end of the world but would have been nice), I cant imagine the staff coping with the load in season as they seemed to have enough on the go as it was.

A few things to do around the hotel, tennis, table tennis, water polo and free wifi if you want to make use of it.

Our room was ok, but obviously had some ware and could have done with some maintenance, the curtains had holes, a few broken tiles and more concerningly there was a leak from the bathroom (though not serious). The door handle was also hanging when we arrived, the maintenance guy spotted me having a look at this and immediately repaired it (though you do wonder why the cleaning staff hadn't passed on that it was an issue earlier).

The food is ok nothing special and not kept at the greatest of temperatures (make sure you get in for food soon after it is served), there is a microwave which helps.
The whole thing had a big school meal feel about it, though obviously this could be the norm with all inclusives (weve never done it before). Generally main courses where a choice of, a fish, a meat, a pasta and the obligatory chips which spanish people must think is all we eat (and they may be right from the evidence of people staying with us). I think if your open minded with regards food you'll be fine with this, we had plenty of salad etc which was a refreshing change from home.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Aparthotel Oasis Tropical

Address: Nuevo Horizonte, 35630 Caleta de Fuste, Antigua, Fuerteventura, Spain
Location: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #19 of 21 hotels in Caleta de Fuste
Price Range (Based on Average Rates): $
Also Known As:
Aparthotel Oasis Tropical Fuerteventura/Caleta De Fuste
Aparthotel Oasis Tropical Hotel Fuerteventura

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