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“amazing” 5 of 5 stars
Review of Santa Anne By the Sea

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Santa Anne By the Sea
4.0 of 5 Hotel   |   15 Anne Avenue, Broadbeach, Queensland, Australia   |  
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Hotel amenities
Ranked #5 of 22 Hotels in Broadbeach
Darwin, Australia
1 review
1 helpful vote 1 helpful vote
“amazing”
5 of 5 stars Reviewed July 3, 2014

This was one of the best places to stay on Broadbeach. Friendly and helpful staff. Close to the shops and bus stops. Great price for a good location. Wifi, washing machine, microwave and the stoves all work well.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina C, Manager at Santa Anne By the Sea, responded to this review, July 8, 2014
Thank you so much, Take care and Be well From Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
    69
    26
    1
    1
    2
See reviews for
13
56
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Kingswood
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014 via mobile

Best place I have stayed at on the Gold Coast! The staff where very friendly and helpful, when I was there I seen the manager Sabrina help out another older guests, she went far and beyond what was expected of her to help them out, which was really good to see and her husband jimmy was a great help also. They had wifi provided which worked extremely well connected with iPhone, iPad and laptop, had no issues with cleanliness of the place was very professional. Would recommend to anyone who is looking for a great place to stay so affordable! Cheers guys will be coming back soon!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina C, Manager at Santa Anne By the Sea, responded to this review, July 2, 2014
Thank you so much, much appreciated From Santa Anne by the Sea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 25, 2014

If it was the cheapest place to stay in Broadbeach I'd be happy for what it was like. But it's not. Part of our holiday was in Broadbeach and then surfers. After we left we found out Meritons was cheaper and serviced! Anyway Santa anne is run down. Old furniture and paint. Probably used to be nice but whoever owns it now doesn't seem to want to invest in keeping it nice. First night sleep was not good as the bed is older than I am and lumpy. We kind of got used to it by the last night but were looking forward to a soft bed later on. Kitchen is basic with very old appliances (dishwasher leaked). Seems clean but on closer inspection only on the surface. Found dead cockroaches in the closet. We took the stairs on the last day and found that they have an old cheap modem bolted to the wall outside each level which explains the terrible internet. Pool looked ok but didn't use it. In general a let down. A lot better places to stay for the money especially in Surfers.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina C, Manager at Santa Anne By the Sea, responded to this review, June 26, 2014
Fine line between value and yuck is You!! it goes to show unintelligent people like you that cause problems for decent folks like us, all my years of business I have never met a man with such disturbing behaviour like you wonting to share a bed with your young teenage daughter and saying you do this all the time, also your attitude language leaves a lot to be desired hence i don't think anyone will take notice of your comments, if future guests really knew how you were under the influence of something and that you were told to leave by security after 5 hours of being in house by then you had already disturbed the peace and quiet of others by threatening staff and guests and children that were here enjoying a Fabulous Holiday with us at Santa Anne By The Sea

Kind Regards
Manager of Santa Anne by the Sea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

I stayed at Santa Anne for a month when I moved to Gold Coast. I really enjoyed my stay here. The managers were extremely friendly and helpful day in, day out. Secure parking, rooms were very comfortable and tidy, nice pool and spa to relax in and best of all you are close to everything - beach, mall, shops, restaurants, public transport, etc. I loved my stay here so much that I actually felt a little home sick after I left! Definitely give this place a go if you are looking for somewhere nice and comfortable for your Broadbeach getaway!

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 12, 2014

Stayed at Santa Anne for 2 weeks and enjoyed friendliness of Managers who were as helpful and keen to help as previous manager,Jack.The pool and spa were really good to relax in. Our apartment was looking tired but was comfortable and clean. The location is superb and the apartments are good value for money.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Narrabri
Top Contributor
90 reviews 90 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 31, 2014

We have stayed in Broadbeach before, in a multi level high rise but we were looking for something different this time. We chose Santa Anne because of their secure parking and push bike friendly approach. This place allowed us to store safely our expensive bikes without having to take them up to our rooms or struggle with them in elevators etc. The location is excellent as it is close to beach, food, restaurants, bar, shopping and transport. We rented a superior room with separate level for the bedroom. A huge 60 inch TV screen in the living area was great to watch the state of origin on. The laundry and kitchen made life easier as well. The managers were friendly and helpful with advice but as stated in other reviews, the office hours are short but a mobile phone number is available. Expect a call out fee though.The pool, sauna, spa and BBQ area was nice. Inside the units things are getting a little tired, especially in the bathroom areas. We visited in the low season so the tariff rates were fair and most of our time was spent riding around the gold coast, eating out and shopping. You really can't beat the location of this place as the street and surrounding area is quiet and it is a stones throw away from everything.

Room Tip: Great spot for push bike riders. Plenty of cycle ways and a great way to get around and see things.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2014

Santa Anne by the sea stayed 10 may to 19 may 2014 apt was awesome and most friendly totally recommend AAA+ clean tidy close to everything we will be going back again next year
just awesome value and hosts so friendly and will organise everything you want to do like shows shopping resturants etc

Room Tip: all are awesome
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Anne By the Sea

Address: 15 Anne Avenue, Broadbeach, Queensland, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
#7 Business Hotel in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Santa Anne By the Sea 4*
Number of rooms: 18
Official Description (provided by the hotel):
Santa Anne by the Sea is located in Broadbeach on the Gold Coast, Is ideally suited for couples and business people looking for a quiet and comfortable getaway. Choose from a fully self contained open plan one bedroom suite or a 2 story Superior suite with spa bath.Types of rooms available: 1 Bedroom Open Plan1 Bedroom Superior suite, spa bath ( spiral Staircase to the upstairs bedroom) FacilitiesBarbeque AreaLift AccessSaunaSecurity / Undercover ParkingSpaSwimming Pool outdoor - HeatedServicesTour Desk Free Internet kiosk & Wifi at reception Room amenitiesAir ConditioningBalconyFull KitchenLaundry - In RoomSecurity IntercomSpa Bath - In room (Superior apartments only)TelephoneTelevision ... more   less 
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Also Known As:
Santa Anne By The Sea Hotel Broadbeach
Santa Anne By The Sea Broadbeach, Gold Coast

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