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“Amazingggg!!!!” 5 of 5 stars
Review of Peppers Broadbeach

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Peppers Broadbeach
5.0 of 5 Hotel   |   Corner Surf Parade & Elizabeth Avenue, Broadbeach, Queensland 4218, Australia   |  
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Ranked #1 of 22 hotels in Broadbeach
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Amazingggg!!!!”
5 of 5 stars Reviewed November 6, 2013

My husband and I stayed at peppers for 4 nights and absolutely loved every minute of it. We have a beautiful ocean view room on level 27 with most incredible ocean and city view. Every single aspect of our stay was simple and efficient from the front desk to the bell boy to the room service! The staff are so friendly and the hotel is super modern. On the doorstep of the hotel is shopping and restaurants including a woolworths for supplies. The hotel is easily assessable to main roads, the airport, shopping, the casino and the beach. This will be our new home away from home!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliette_meek, Front Office Manager at Peppers Broadbeach, responded to this review, November 12, 2013
Dear Miss255103,

Thank you for the terrific review of Peppers Broadbeach! I am so pleased to read you enjoyed the modern rooms and that the staff were all so friendly and helpful, this is the level of service we have become known for throughout Australia.

We are certainly so lucky to be located so close to all shops, restaurants and bars, as well as the highway and the beach. It is perfect for families, couples and corporate travelers alike. I do look forward to seeing you again soon at Peppers Broadbeach.

Sincerely,

Juliette Meek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,027 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
Date | Rating
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English first
Kiama, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 6, 2013

We really enjoyed our stay at Peppers once we got over the disappointment of the interrupted views and the pool area. Our expectations were high (due to the price and reviews on TripAdvisor) however it is clear that the advertising is for Tower 1 but we were in Tower 2. Could not fault the apartment, spacious and well appointed. Staff friendly and helpful but it did take 1 hour and 3 phone calls to get a bath plug. The pool area seemed cramped and due to it being at the back of tower 2 does not get much sun. Location was great with lots of choices for restaurants and cafés and Pacific Fair close by.

Room Tip: Try to get Tower 1.
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliette_meek, Front Office Manager at Peppers Broadbeach, responded to this review, November 12, 2013
Dear Familyfour09,

Thank you for your review of Peppers Broadbeach and I am pleased to read you enjoyed the location and the well appointed apartments. Our staff certainly are friendly and always try to go out their way to help our guests, I will be sure to follow up why the bath plug took so long to be received.

In regards to the great reviews we receive on Trip Advisor these are not all talking about Tower 1 as we do not write these, they come from real guest experiences in all towers and room types. With 812 out of 861 reviews rating us 'very good' or 'excellent' guests find that both towers have the same room types and standards of facilities provided. The pool in Tower 2 being located on the back of the building just means it gets sun in the afternoon, so it would depend on when you were visiting the pool as to when the sun would be there.

If you would like to try Tower 1 next time you stay I would recommend that you book a Two Bedroom Premium Ocean Suite which guarantees Tower 1, a higher floor and the most premium views of the ocean from the property. I hope to welcome you back again soon.

Sincerely,

Juliette Meek
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Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 6, 2013

Well my second visit to the Oracle each Oct. Been using an apartment from outside vendor of peppers and love this place still all new inside. Best is it's so close to shops the beach and restaurants. Only one thing not right was the door seals on the bedroom windows were leaking when the wind was strong and whistle noise. Paul

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliette_meek, Front Office Manager at Peppers Broadbeach, responded to this review, November 12, 2013
Dear Pacamu,

Thank you for the review although you did not book or stay with Peppers Broadbeach. The location of the Oracle building certainly is convenient to everything Broadbeach has to offer.

Next time I would suggest booking directly with Peppers to receive personalized and outstanding service from our friendly team plus all the services we have to offer such as free wifi, free parking, free ipads, free daily servicing and free recent release in-room movies which would not be available in a private unit. We would also ensure there are no windows that whistle in the wind as we have a full maintenance team onsite 7 days a week to fix any issues such as this that may arise.

I am pleased to read you enjoyed the building and had a great holiday on the beautiful Gold Coast and look forward to welcoming you as a Peppers guest next time you stay.

Sincerely,

Juliette Meek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2013

Our family (2 adults, 3 kids) stayed in Rm 3303 of Tower 2. Whilst Tower 2 is a bit further back from the beach than Tower 1, at Level 33 views are needless to say excellent across to the beach. This is a very new apartment style resort with a high quality modern fitout (think white and more white). A bonus was the numerous on demand movies to keep the kids entertained at night (many are free), whilst my wife and I visited some excellent nearby bars and restaurants. Reasonable (albeit very shallow) pool but lighting is not the greatest at night. Not the cheapest accommodation but we travelled just outside Aussie school holidays so the deal we got represented value for money given the standard or accommodation. Will definitely rebook next time we are on the Gold Coast.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliette_meek, Front Office Manager at Peppers Broadbeach, responded to this review, November 12, 2013
Dear Darren G,

Thank you for your wonderful review and I am pleased to hear that you and the family had a great stay with us on the beautiful Gold Coast.

The movies certainly are a hit with the adults and kids alike, especially when there is a large selection complimentary as you mentioned. The restaurants are great right at your doorstep and as six of them charge back and offer Peppers guests discounts they offer amazing value and convenience.

I have also passed on your suggestion of more lighting to the Body Corporate Committee to consider when they next meet to discuss the property.

I certainly hope we get to welcome you back again soon to Peppers Broadbeach for the next summer holiday!

Sincerely,

Juliette Meek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
83 reviews 83 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 30, 2013

This was our second stay at Peppers and once again was an excellent stay. The view from our unit over the ocean was beautiful and the resort is close walk to a great walking track along the beachfront as well as access to numerous restaurants.
The rooms are spacious and very well appointed with everything you need for a great holiday.
The staff were helpful and friendly.
Will definitely be back again

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliette_meek, Front Office Manager at Peppers Broadbeach, responded to this review, November 1, 2013
Dear Mozartandmonty,

Thank you again for a second great review! I am so pleased that you found the property and service to be just as good as when you last stayed with us. We have many systems in place to ensure that our standards do not slip and it's rewarding to get this feedback.

I hope that we get the pleasure of hosting you again in the future for your next Gold Coast holiday!

Sincerely,

Juliette Meek
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Fairlie
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2013

We stayed here in September for a week was in a perfect location to everything. We went with another family with little kids and we had teenages there was plenty of room for everyone. The staff were more than helpful will be back for sure.

Room Tip: make sure you book a room with a veiw to the sea ... beautiful !!
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliette_meek, Front Office Manager at Peppers Broadbeach, responded to this review, October 30, 2013
Dear Fairliemoo,

Thank you for your lovely review of Peppers Broadbeach! All of our rooms are very spacious and I am glad you found plenty of room for the whole family.

I am pleased to read you found the staff to all be so helpful and we all look forward to welcoming you back to the property again soon.

Sincerely,

Juliette Meek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

Fantastic simply fantastic, staff incredible so happy to help, our ocean view apartment was simply gorgeous, housekeeping staff perfection. Facilities superb.Peppers Broadbeach is an absolute must and once you have experienced Peppers I guarantee you will never book anywhere else again. We will be returning thats for sure.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliette_meek, Front Office Manager at Peppers Broadbeach, responded to this review, October 30, 2013
Dear Melissa H,

Thank you for such a wonderful review! I am delighted to read that you found all staff to be so helpful and accommodating throughout your stay and that you enjoyed the room.

I do hope we get to welcome you back to the property again soon.

Warm regards,

Juliette Meek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Peppers Broadbeach

Address: Corner Surf Parade & Elizabeth Avenue, Broadbeach, Queensland 4218, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Broadbeach
#1 Luxury Hotel in Broadbeach
#1 On the Beach Hotel in Broadbeach
#2 Business Hotel in Broadbeach
#2 Romantic Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peppers Broadbeach 5*
Official Description (provided by the hotel):
Soak up the cutting-edge sophistication of the new cosmopolitan Peppers Broadbeach, boasting everything hi-tech and high-end for the ultimate in comfort and convenience. Peppers Broadbeach includes two towers that soar high above Broadbeach only 25 minutes drive from the Gold Coast Airport. Guests will enjoy the perfect mix of the Gold Coast's city and coastal lifestyle while enjoying the luxurious surrounds of one and two bedroom suites and three bedroom sky homes. All suites boast exceptional interior design with European appliances and imported stone featured throughout. Signature features of the resort include a pillow menu, gourmet minibar with local and organic products and a pre-order gourmet pantry service. The resort is also one of the most technologically advanced in Australia offering the latest in portable technology and guest services. Guests can also enjoy iPod docks, on-demand movies and wireless internet within their rooms. ... more   less 
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Also Known As:
Peppers Broadbeach Hotel Broadbeach
Peppers Broadbeach Gold Coast

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