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“Perfect family position” 5 of 5 stars
Review of Peppers Broadbeach

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Peppers Broadbeach
5.0 of 5 Hotel   |   Corner Surf Parade & Elizabeth Avenue, Broadbeach, Queensland 4218, Australia   |  
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Ranked #2 of 22 Hotels in Broadbeach
Melbourne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Perfect family position”
5 of 5 stars Reviewed April 9, 2013

We recently returned from five nights at Peppers and were enamourmed with the convenience of this hotel for a beachside holiday. With Woolworths across the road, a wonderful adventure playground park immediately out front on the foreshore, the beach, cafes and restaurants literally on your doorstep you can't go wrong for a leisurely break away.

We normally frequent Noosa rather than the Gold Coast so I can't comment on the value the accommodation represents in Broadbeach, but the rooms are pristine, practical and private. We were on the 31st floor of Tower 1 and although it was fairly quiet, I do think noise may be an issue at times on lower floors. We heard various bangs during the night which sounded like trucks unloading (perhaps at nearby Woolworths?) which weren't too disturbing for us but could be on the lower levels. However, I guess that is to be expected when staying in a bustly area like Broadbeach.

The staff are helpful and obliging and the pool and spa facilities also fantastic. With a very practical room layout, this is a holiday made easy for stressed out parents with kids!

Room Tip: Higher level floors are protected from traffic and truck noise if you are a light sleeper.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, April 9, 2013
Dear 039electra,

Thank you for your glowing review of your recent experience with us at Peppers Broadbeach. It is great to hear that we can aid in the relaxing of 'stressed out parents with kids'!

We certainly are located in a fabulous location with all your holiday needs right on your doorstep as you pointed out.

External noise has not really been a big factor for our guests given our size and positioning. Most feedback I receive is that a very relaxing nights sleep can be enjoyed.

I really appreciate you spending the time to share your experience for others to see.

I hope to see you when you are in need of another relaxing getaway.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,250 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (492)
Date | Rating
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English first
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed at Peppers Broadbeach over Easter 2013 (our 3rd visit), and once again it was fantastic!
We were in a two bedroom ocean view apt on the 18th floor with two pre teen children, we all enjoyed our stay immensely. The facilities and rooms are first class, and have maintained their fresh, clean ,modern looks.
The building is located within a precinct containing many restaurants, cafes and shops.There is a supermarket and more shopping across the road- so you could stay and travel no further than the 100m or so to the beach if you wanted.The staff are helpful and attentive. You could not ask for much more. Highly recommended.

Room Tip: Tower One Ocean views a must! Cost a little more, but worth it.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, April 9, 2013
Dear Duncan,

It was an absolute pleasure having you and the family back on what was now your third stay with us.

There is no greater form of flattery that guests that return to stay with us time and time again.

As always I am grateful for the lovely feedback and am pleased that we continue to 'hit the mark' on your expectations in relation to our service delivery.

I look forward to seeing you again soon.

Sincerely,

Adam Taloni
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Kingston SE, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

Just recently stayed at Peppers Broadbeach. Accomodation was just beautiful which was expected as it is quite expensive. But the main thing that stood out was how friendly the staff was and very helpful.
The pool was slightly heated which was great.
Would highly recommend if you want something special.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, April 8, 2013
Dear Belindap885,

Thank you for taking the time to post this review following your recent experience with us.

I am pleased to hear that all aspects of your stay were positive and that the team were friendly and helpful.

I hope we have the pleasure of welcoming you back again soon.

Sincerely,

Adam Taloni
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sydney, aus
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 7, 2013 via mobile

Stayed at Xmas and NY, hence paid a premium. The location is superb. 1min to the beach across the road. Great cafes below and surrounding. Woolworths across the road. Great Pool (s).

Try to get an ocean view room in tower 2 above 16th floor for best views.

Apartment was immaculate, loved the spa that opened out to the ocean.

Highly recommended.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, April 7, 2013
Dear lopes2017,

Thank you for contributing your review following your stay with us over the last Christmas/New Year season.

These holidays are the busiest time of the year on the Gold Coast. I am pleased to hear that you enjoyed yourselves and our fantastic location.

Our rates do represent value as they are all-inclusive of daily housekeeping service, car parking, in-room movies, Wi Fi, iPad use, theatre hire, guest lounge access and more.

I hope we see you again next holidays.

Sincerely,

Adam Taloni
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Sdney
1 review
5 of 5 stars Reviewed April 4, 2013

Recently stayed at Peppers Broadbeach, tower 2 floor 27. Part of the family came from the UK for a large family reunion. We loved our accommodation so much and combined with the very friendly, helpful and cheerful staff we felt we were old friends revisiting a well loved home.The views at night are a fairy-land fantasy whilst during the day the endless stretches of coastline with white waves breaking is very special. Peppers is centrally situated, and with all the restaurants, bars, shops in the plaza it makes for a hassell free stay. Supremely comfortable suite, well appointed kitchen with everything one could need. Only one small complaint , the pillows were too high and a bit hard. But we managed! Cannot wait to get back. Thanks to all the staff who made our stay totally memorable. It is high our list of "do it again"

Room Tip: Corner suites offer views from mountains to the sea, no noise lots of light and sun.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, April 5, 2013
Dear JudithL900,

Thank you for detailing your recent experience with us for your family reunion. I am delighted to hear that Peppers Broadbeach was the perfect place for you to all come together.

I appreciate the kind words on the suite and the service you received. I will pass this on to the team.

Please remember we do have our seven-choice pillow menu loaded on your interactive TV. Simply select the type you would like and our team will deliver them right to your door for the perfect nights sleep.

I do hope we see you again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2013

Second time staying at Peppers at Broadbeach, this time with family also, and it was just as good as the first time (for business). Super professional staff, attentive, genuinely friendly, knowledgeable, very helpful.
Great accommodation with spacious "apartments", even if using the sofa bed. Daily servicing of the room feels very indulgent. Peppers is also in a great location, within walking distance to the beach, supermarket, major shopping centre and close to transport. They even had bikes to hire for a great ride along the esplanade. Would highly recommend Peppers to anyone, and will definitely return there again for both business and pleasure.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, April 3, 2013
Dear Kelly M,

Thank you for your review following your recent and second stay with us.

I am pleased to hear that we met your expectations in both your travels for business and also when visiting with the family.

I hope to see you again on many more occasions.

Sincerely,

Adam Taloni
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Evans Head, Australia
1 review
5 of 5 stars Reviewed April 2, 2013

Me and 3 friends chose to stay here for my birthday on a friday night and the experience was mind blowing. I have never stayed in a hotel with such great quality and services with friendly staff willing to help and answer any questions. Peppers is in the perfect position with great ocean views and an even better view of the mountains (which we had).
We were greeted with champagne and a beautiful birthday card from the staff which gave us such a warm welcome. The facilities are second to none, overall an amazing place to stay.
Will definitely be coming back.

Room Tip: Mountain views are the best
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, April 3, 2013
Dear Cody I,

Happy Birthday!

I am so thrilled you decided to spend your special day with us. I am happy that the team gave you such a warm welcome and made it feel 'All About You'.

I hope to see you and your friends again soon.

Sincerely,

Adam Taloni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Broadbeach

Address: Corner Surf Parade & Elizabeth Avenue, Broadbeach, Queensland 4218, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Broadbeach
#1 Family Hotel in Broadbeach
#2 On the Beach Hotel in Broadbeach
#2 Business Hotel in Broadbeach
#2 Luxury Hotel in Broadbeach
#2 Romantic Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peppers Broadbeach 5*
Number of rooms: 177
Official Description (provided by the hotel):
Peppers Broadbeach includes two towers that soar high above Broadbeach only 25 minutes drive from the Gold Coast Airport. Guests will enjoy the perfect mix of the Gold Coast's city and coastal lifestyle while enjoying the luxurious surrounds of the one and two bedroom suites. All suites boast exceptional interior design with European appliances and imported stone featured throughout. Signature features include a pillow menu and gourmet mini bar with local and organic products. The on-site facilities are endless including Zen gardens, tai chi lawns, private cinemas, guest lounges, teppanyaki barbecues, steam rooms, saunas and lap, plunge and resort pools. On the doorstep you will also find over 100 alfresco restaurants offering cuisines from all over the world and within a short walk are attractions such as Jupiters Casino, the Gold Coast Convention Centre and Pacific Fair. *Please Note: Complimentary internet access provided for one device per room per night. Important information: Please note resort check in is conducted at Tower 2. ... more   less 
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Also Known As:
Peppers Broadbeach Hotel Broadbeach
Peppers Broadbeach Gold Coast

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