We stayed for 3 nights in what was meant to be a 2 bedroom deluxe apartment. The carpet in the bedrooms looked about 20 years old and had not been steam cleaned in a long time (let alone properly vacuumed). It felt dirty to walk on.
The rug in the living area was too dirty to let my youngest crawl around.
We could not unpack our clothes into any drawers or shelving in the cupboard as they were full of dust. The pantry was not an area you would want to put any food as it was so dirty. This was rectified by the housekeeping on the second day of our stay.
To top it off, the kitchen and bathrooms had heaps of ants that kept coming back no matter how many times I wiped them up.
When I approached reception about the lack of deluxe about the apartment - they were disinterested and shrugged me off.
This is not a place I would recommend to anyone. Very disappointing.
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- Also Known As:
- South Pacific Plaza Broadbeach Gold Coast