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“More Attention needed to Cleanliness” 3 of 5 stars
Review of Meriton Serviced Apartments - Broadbeach

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Meriton Serviced Apartments - Broadbeach
5.0 of 5 Hotel   |   2669 Gold Coast Highway, Broadbeach, Queensland, Australia   |  
Hotel website
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Hotel amenities
Special Offer
Free Wi-Fi
Ranked #1 of 22 Hotels in Broadbeach
Certificate of Excellence 2014
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“More Attention needed to Cleanliness”
3 of 5 stars Reviewed November 7, 2013

I like staying here because the Staff are great especially Tegan.Location is perfect an easy access to many eateries.
We mostly arrive at dusk an so when we get into the apartment all is ok,however next morning we were so disappointed with the overall cleanliness,bathroom floor was a shocker we put our toiletries bag on the floor an it was covered in dust.In the lounge the carpet was not good its as thou a quick hit up the middle an that was it, the dirt around the legs of the lounge /table etc was not good.Also if you are going to have a radio in the bedroom then put a radio in that works not some cheap garbage,we couldn't watch TV because the picture was so bad an no there wasn't a storm or lightning.Please pay attention to the condition of the rooms because it is a good place to stay.

Room Tip: Ask for South Tower
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, November 11, 2013
Dear bmac705,

Thank you for advising us of the feedback from your stay. It is definitely disappointing that we let you down and your room was not up to standard this time. I sincerely apologise for this. I do however thank you for mentioning the great service provided by Tegan our Front Office Supervisor.

If you do not mind I would appreciate if you could please email me at tabch@meriton.net.au as I would like to arrange to make it up to you and investigate further.

Thank you so much,

Matthew W,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,240 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,239)
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English first
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 7, 2013

Very pleasantly surprised. Took a punt on a web promotion expecting a lesser experience than if we'd paid a full rate.......however, everything was as I'd have wanted from friendly, speedy check-in to someone at the door minutes after I rang downstairs because I couldn't get the swipe card to operate. Our room was a higher floor (as requested) and was spacious in the kitchen living area. Well fitted out and attention to detail which was so appreciated. Big bath and shower and additional laundry room. Very happy with our choice of hotel and very affordable. Will stay here again. Good restaurants and coffee just across the road and a short walk to the beach.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Top Contributor
57 reviews 57 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 6, 2013

I stayed with my family.
This is a good hotel because,
- The room is big and clean.
- There are cooking tools, dish washing machine (even cleanser was attached), and washing machine with clothes dryer in the room.
- A flat screen TV with a DVD player is also there.
- From the balcony, you can feel comforatable wind and look aroud the ocean.
- Car parking costs only 5 AUD a night.
- This hotel is located near downtown (there are a supermarket within 5 minutes walk) and sea.
- At the first floor of this hotel, there is a convenient store.
- There is a swmming pool (but small) and athletic gymm.
- The cost is not so high. (But paying by credit cards, you have to add 2% fee.)

So, I recommend this hotel, if you don't care about the hospitality provided by staffs.
(Yes, this is not a hotel, but an apartment.)

Room Tip: One bed room, ocean view
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tamworth, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2013

I absolutely LOVED swimming in the Heated Indoor Pool, using the Spa and the Sauna! It was the perfect set up to help relax and refresh the body. Thank you!

The location was also fantastic! Literally a 5 minute walk to food outlets, as well as the local supermarket (Woolworths) - very handy indeed!

Would definitely stay here again.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

We stayed in a 2 bedroom ocean-view apartment on the 27th (top) floor. The apartment was very comfortable, clean and had beautiful views. The staff we encountered were all cheerful and helpful. I would happily stay there again! Easy walking to Pacific Fair, Oasis, the beach, casino - an ideal spot for a lovely holiday.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 6, 2013

My wife and I stayed on the 27th floor for a couple of nights. We both would have like to stay longer.
The appartment provided everything we could have hoped for. Being a studio meant that putting the dishwasher on just as we were going to bed wasn't the best plan! The views were amazing. The appartment was clean and spacious. The lifts were super fast. There was plenty of car parking space in the underground car park (for an extra $5 per day). Check in and out was efficient and friendly. Short walk - one block - to the beach.
All in all it was great.

Room Tip: Ok so if there's a fire being on a high floor is a problem, but you get amazing views. Do check...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2013

llllllllllllllloooooooooooovvvvvvvvvvvvvvveeeeeeeeeeeeeeeeeeeeeeeee this place. i got this at a steal. payed $115 a night for ocean view. incredible deal. the room was everything and more. got a great view. housekeeping did a wonderful job tidying up. my room was in view of a wonderful peppers resort building . priceless. that building will be the closet i see Dubai in a while. hahahhahaha that what it reminded me of. it was all above order. also they had bike hire at reception. this is a must if u can. stayed here last time and this time both rooms were incredible deals. i thought last time they gave me a upgrade but they didn't it's just the rooms are that good. for that money i thought they gave me the wrong room. it's really 5 star place. the only thing is my stay was to short so i couldn't use all the facilities.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments - Broadbeach

Address: 2669 Gold Coast Highway, Broadbeach, Queensland, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Broadbeach
#1 On the Beach Hotel in Broadbeach
#1 Business Hotel in Broadbeach
#1 Romantic Hotel in Broadbeach
#1 Luxury Hotel in Broadbeach
#2 Family Hotel in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:5 star — Meriton Serviced Apartments - Broadbeach 5*
Number of rooms: 405
Official Description (provided by the hotel):
With 405 luxury apartments comprising of studio, one, two and three bedroom configurations. Located just meters from the surf beaches, Jupiters Casino, Pacific Fair Shopping Centre, Oasis Shopping Centre and the vibrant cafes and restaurants of Broadbeach. This resort-style property features great facilities including indoor heated pool, spa, sauna and gym - plus an outdoor resort deck with swimming pool and barbecue area. The plaza within the building also has a convenience and gift store, cafe and two restaurants. The oversized fully equipped apartments designed for family living will allow for the most comfortable stay in apartment accommodation on the Gold Coast. Each apartment has a kitchen (studios with kitchenettes), and a separate laundry, which includes clothes washer, dryer, iron and ironing board. The apartments are also fully air-conditioned with opening windows to also allow for cool sea breezes. Setting the standard in Gold Coast apartment accommodation - bigger and better than a hotel room and serviced daily; you'll never want to stay anywhere else. ... more   less 
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Also Known As:
Meriton Serviced Apartments - Broadbeach Hotel Broadbeach
Meriton Serviced Apartments - Broadbeach Gold Coast

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