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“brillant apts” 5 of 5 stars
Review of Meriton Serviced Apartments - Broadbeach

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Meriton Serviced Apartments - Broadbeach
5.0 of 5 Hotel   |   2669 Gold Coast Highway, Broadbeach, Queensland, Australia   |  
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Hotel amenities
Special Offer
Free Wi-Fi
Ranked #1 of 22 Hotels in Broadbeach
Certificate of Excellence 2014
brisbane
Top Contributor
69 reviews 69 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
“brillant apts”
5 of 5 stars Reviewed September 23, 2012

From then first sight of the apts from the street it looked very nice and modern,the reception was very good not long to check in,when we arrived in our apt on the 30th floor,the view was fantastic,really nice and modern,the bathroom was big and spacious,the beds were soft and nice to sleep in,the pacific shopping centre is only 5 mins walk away,the jupiters casino is across the road,you catch the monorail from the sofitel,which is 5mins away,i would defintely stay there again.

Room Tip: try and get a room above the 25th floor
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, September 24, 2012
Dear woody71brisbane,

Thank you so much for your complimentary review. I am thrilled you enjoyed staying at our property and taking in the views from your apartment up on level 30.

First impressions count for a lot in our industry as does sleep quality and it is reassuring to know you were impressed by our modern design and comfortable beds.

We look forward to seeing you back at Meriton Broadbeach in the near future.

Kind Regards,
Meriton Serviced Apartments Management
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3,237 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,236)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 21, 2012

The rooms are modern large and have everything you need (self contained) parking is paid. Its not a huge issue because you can park on the street if you don't want to pay. It's very close to everything you need pacific fair shopping centre and oasis shopping only a couple minutes walk. The rooms are very nice except mine was dusty and there were lots of white hairs on the carpet and the smell in the bedroom was a wet dog smell. The air conditioning units were dirty you could see the dust and mold when you turn it on and the vents opened. At first glance I didn't see any of this until I found hairs on the couch and when I find one this I start looking for others. I would definitely still recommend this hotel to my friends it is value for money I was paying less then what another place down the road were charging (a very crappy motel). I loved my stay it just needs a good vacuuming and dusting. Everything else was great.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, September 23, 2012
Dear AussieBlake,

Thank you for your review and feedback after your recent stay with us. I am pleased you enjoyed your stay and appreciate that you would recommend our property to other travellers, despite the cleanliness issues you have experienced on this occasion.

It is not our policy to allow pets of any form to stay in our apartments, although it would seem one has managed to be bought into the property on this occasion. I apologise for this and that the apartment was not vacuumed thoroughly before your arrival. I will pass on this information as well as the feedback regarding the air conditioner to our Housekeeping Manager to discuss with all staff. We definitely want to make sure our cleaners are more aware of such things.

Thank you again for your review and we look forward to welcoming you back to a much cleaner apartment next time.

Kind Regards,
Meriton Serviced Apartments Management
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Adelaide, Australia
Top Contributor
102 reviews 102 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed September 20, 2012

I stayed here for two nights attending a conference. My check in was smooth and I arrived at about 12.30 pm, which is normally a bit early for a check in but it was no issue.

I had a room on the 20th floor with a view of the hinterland. The room was neat and clean. The furnishings were all in good order and seemed quite new. The bed was very comfortable and it provided a good nights sleep. The lounge had an LG large screen TV and the reception was great.

The bathroom was clean and tidy and when the room was made up, it was all left very nicely. The room had 2 split system air conditioners too. The ironing board and iron were a bit disappointing - the cheapest you can find, but the iron was fairly new and did a good job for me, but in 6 to 12 months it probably won't be.

This hotel is about 4 km south of Surfers Paradise and buses run outside both directions. The Pacific Fair shopping centre is about 800 meters away and just north of the hotel there is a shopping area packed with restaurants etc. Also it is about a 400 metre walk to the beach and the beach access is really easy (the surf was great too!)

These rooms are probably a bit more costly than some of the older hi-rise apartments closer to Surfers Paradise but I have to say that I was impressed with this place. There is no mini bar in the room (something that I don't care about, but some may be unhappy). The fridge is a full sized one and the kitchen is fully equipped including a dishwasher. There are pots and pans etc, you could easily just stay inand cook as go out and spend heaps at a restaurant.

Great location, unobtrusive staff, comfy room..... all good!

Room Tip: Go for a higher room, 20th floor and above...traffic noise can be an issue on lower floors
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, September 24, 2012
Dear HaydnAustralia,

Thank you for taking the time to write such a thorough review of our property and sharing your experience with other travellers. I am pleased you enjoyed your stay and were satisfied with the service provided.

I am glad to see we were able to check you in on your arrival at 12:30pm. Although check in time is from 2pm, we are always more than happy to check you in early if we have a room available, which thankfully we did on this occasion.

Thank you for comment regarding our TV reception. We have recently upgraded our television system and now receive all channels both free to air and Foxtel on digital which means we have an excellent reception on every channel.

Unfortunately some of our ironing boards are of a low quality. We have realised this and all replacements are now with a better, stronger ironing board.

At Meriton we always strive to present great value for money accommodation for our guests. This may not always mean we are the cheapest option available, but we believe when you take into account the size, quality and inclusions of our apartments, we offer great value.

Thank you again for the great feedback and we look forward to seeing you again in the future.

Kind Regards,
Meriton Serviced Apartments Management
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here
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2012

My wife and I stayed for a conference in a studio appartment. The rooms are clean and well laid out and staff are fast and professional. It is a short walk distance to Broadbeach, Gold Coast convention center, and Pacific Fair. There al also plent of restaurants around

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, September 20, 2012
Dear me t,

Thank you for sharing your experience of our property after your stay. I am thrilled you had an enjoyable time with us and we look forward to seeing you again next time.

Kind Regards,
Meriton Serviced Apartments Management
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Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2012

My girlfriend and I stayed at the Meriton broadbeach for 2 nights on a month long road trip of the East coast of Australia. The Meriton was easily the best accommodation we stayed in during or trip.
Amazingly it was also one of the cheapest places we stayed.
We stayed in a 17th floor apartment with sea views from the balcony. The room was fully equipped with everything you may need and more and the hotel facilities were excellent. The hotel is located a short walk to the beach and nearby restaurants and bars.
I would definitely recommend this hotel.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, September 20, 2012
Dear dnahsw,

Thank you for posting your feedback from your stay earlier in the year. It sounds like you had a great time exploring the East coast of Australia with your partner.

I am pleased you found our ocean view apartment and facilities to be more than adequate and we sincerely thank you for your kind words about our property.

Kind Regards,
Meriton Serviced Apartments Management
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Bristol, UK
Top Contributor
328 reviews 328 reviews
130 hotel reviews
Reviews in 86 cities Reviews in 86 cities
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed September 18, 2012

Nice enough place, but felt we'd had better value on previous stays elsewhere in Broadbeach. Its a nice resort and rooms were OK but other places are more central and seemed better value. On previous stays we'd stayed at Phoenician Resort and Aria which were closer to beach, shops and convention centre as well as being located right by all the restaurants. We also stayed at the Wave which wasn't as good value as The Pheonician and Aria but also a nice central resort. Don't write it off, but check other resorts first as personally we felt other places were better located and presented better value.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, September 19, 2012
Dear JUDITHbristol,

Thank you for reviewing our apartments after your stay this month. I am sorry to hear you felt a little disappointed with the value for money and location of our property compared to other resorts you have stayed at in Broadbeach previously.

The resorts you have mentioned are a little closer to the convention centre and Broadbeach mall and restaurants. However we are still only a 5 minute walk to the convention centre and 300 metres or so to the Broadbeach mall and the beach.

We would love to see you at Meriton Broadbeach again in the future, so please keep us in mind next time you are travelling to the Gold Coast. We often have some great deals which you may consider.

Kind Regards,
Meriton Serviced Apartments Management
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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 17, 2012

We stayed one night 15th September (for the rugby test at Skilled Park). Shuttle buses leave from Victoria Park, situated right next door. Reception staff were just delightful- efficient, friendly and knowledgeable. I was a little disappointed by the apartment we were given this time- it was quite considerably smaller and dirtier than our last visit.

Room Tip: 2 bedroom apartments with ocean view are larger than the apartments facing the casino.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, September 19, 2012
Dear Sharon K,

Thank you for your kind words about our reception staff. They are a great team and we pride ourselves on having a friendly smile and good knowledge of the local area.

It is disappointing to hear on the other hand that your apartment was not up to our usually high cleaning standard and I apologise for this. I will pass on your feedback to our Housekeeping Manager.

Thank you for your feedback and I hope you will consider us again for your accommodation needs next time you are travelling to Broadbeach. I am sure you will find we will not let you down again.

Kind Regards,
Meriton Serviced Apartments Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments - Broadbeach

Address: 2669 Gold Coast Highway, Broadbeach, Queensland, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Broadbeach
#1 Best Value Hotel in Broadbeach
#1 Romantic Hotel in Broadbeach
#1 Luxury Hotel in Broadbeach
#1 Business Hotel in Broadbeach
#2 Family Hotel in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:5 star — Meriton Serviced Apartments - Broadbeach 5*
Number of rooms: 405
Official Description (provided by the hotel):
With 405 luxury apartments comprising of studio, one, two and three bedroom configurations. Located just meters from the surf beaches, Jupiters Casino, Pacific Fair Shopping Centre, Oasis Shopping Centre and the vibrant cafes and restaurants of Broadbeach. This resort-style property features great facilities including indoor heated pool, spa, sauna and gym - plus an outdoor resort deck with swimming pool and barbecue area. The plaza within the building also has a convenience and gift store, cafe and two restaurants. The oversized fully equipped apartments designed for family living will allow for the most comfortable stay in apartment accommodation on the Gold Coast. Each apartment has a kitchen (studios with kitchenettes), and a separate laundry, which includes clothes washer, dryer, iron and ironing board. The apartments are also fully air-conditioned with opening windows to also allow for cool sea breezes. Setting the standard in Gold Coast apartment accommodation - bigger and better than a hotel room and serviced daily; you'll never want to stay anywhere else. ... more   less 
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Also Known As:
Meriton Serviced Apartments - Broadbeach Hotel Broadbeach
Meriton Serviced Apartments - Broadbeach Gold Coast

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