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“Not a 4 stars, unfortunately” 3 of 5 stars
Review of Palacio Arteaga Hotel

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Palacio Arteaga Hotel
4.0 of 5 Hotel   |   Calle Moreno Nieto 5, 06100 Olivenza, Spain   |  
Hotel amenities
Ranked #1 of 2 hotels in Olivenza
Rome, Italy
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Not a 4 stars, unfortunately”
3 of 5 stars Reviewed October 17, 2012

We would have expected MUCH more from this hotel...
Two nights there, two mornings shower with COLD water. Impossible to reach the reception by phone (always busy) and when we complained, the staff said they were sorry but all rooms were busy and there was nothing they could do (?!).
Long wait at breakfast, there is one girl that does the receptionist and tries to serve all people sitting there waiting to be served (incredible).
Gave them a suit to be ironed and we got it back one hour after the fixed delivery.
It is a beautiful place (especially the patio where breakfast is served) but PLEASE update ALL services to the 4 stars you are claiming to have!!

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Barcelona
Top Contributor
174 reviews 174 reviews
160 hotel reviews
Reviews in 146 cities Reviews in 146 cities
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed January 7, 2009

A welcoming hotel in a beautiful building on a pedestrian street in the centre of Olivenza (park your car in the Plaza de España, a few minutes walk away). The hotel has a bar, breakfast area, and restaurant, very comfortable rooms, and the staff are attentive and friendly. There is no minibar, but drinks are brought to your room on request (bottled water is free). We paid 90 euros for b&b in January, which while not cheap seemed reasonably good value for the quality of room and service we obtained – the breakfast was especially good. There are lots of bars and restaurants: we recommend the Taberna La Rala in the road behind the hotel (this place has exceptional tapas and range of local wines), the Restaurant Dosca a few minutes away in Plaza de la Constitucion (we were happy with our meal there, with friendly service and again excellent local red wine), and maybe the Palacio Arteaga restaurant itself (next time we will try this). Olivenza itself, so recently Portuguese rather than Spanish, has a distinctly different feel from other towns in Extramadura. There are several interesting places to visit (the Palacio will provide details and a map), but most of all don´t miss the stupendous Manueline architecture inside the church of La Magdalena. Outside the town you can drive 12km to the ruined Ajuda Bridge, and try walking along the Rio Guardiana north of Villarreal. Olivenza makes an excellent alternative to staying in Badajoz.

  • Liked — everything
  • Disliked — the fact that we only stayed one night
  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Palacio Arteaga Hotel

Address: Calle Moreno Nieto 5, 06100 Olivenza, Spain
Location: Spain > Extremadura > Province of Badajoz > Olivenza
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Olivenza
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palacio Arteaga Hotel 4*
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