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Reviewed August 7, 2014

This was the first time that I had been to Italy, and to stay in such an entertaining and all-around great hotel was definitely the way to go. I had tons of fun in the places I went to while I was there, but also when I was back at the hotel. Some of the activities include aqua gym and darts during the day, and dancing and karaoke during the evening, I per took in all of them, and had loads of fun. During dinner time and up until right before the dancing, there is also a piano bar, where you can listen to wonderful singing! It was such a fun time and I hope to do it again soon! A wonderful hotel! :)

Date of stay: July 2014
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Thank Sarah B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 4, 2014

it was the second time we have been there and it was again great. The food is very good, the animators are very great becaus they do a lot of things with the childrens like aqua-gym, playing darts, football, the dancing in the evening is so much fun and last but not least i enjoyed the songs from the singer in the evening becaus she sings very well!

Date of stay: July 2014
  • Trip type: Traveled with family
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1  Thank matthias135
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 4, 2014 via mobile

I was visiting Passignano for a friends wedding along with three of my friends. Although on the outside walking in it looked like a lovely 4 star hotel, our experience was very different!

When booking our room for 4 adults there was no mention of bunk beds, however we were put in a small room with bunk beds that were too small for us. This was clearly designed for 2 children in a family. We stated this to reception and expressed our concern as we were there for the week. The lady behind reception agreed she wouldn't put 4 adults in this room and she would ask the manager what could be done. We were then told from the manager that nothing could be done as it was not their fault it wasn't clearly stated via booking.com. The manager was particularly rude and made us feel like troublesome teenagers, rather than 27 year old women! The rudeness carried on, with comments about our outfits for our friends wedding and chatting in Italian whilst looking at us when we were in the lobby, making us feel uncomfortable.

To top this awful experience off, our air con unit broke on the first night spurting out dirty water onto our clothes and belongings. Although the handy men came up to 'fix' it, soon after it was doing the same thing. This happened 4 times during the week, one being at 4am waking us up along with when we were getting ready for our friends wedding, when we needed it the most. The handy men were also very leering and inappropriately staring at us/making comments whilst we were trying to rush around and get ready for the wedding! However, still no negotiation on moving rooms!

Positives of the trip were that the pool area, although busy with children was fun and the pool boy was friendly. That's about it!

Not a 4 star experience for sure!

Date of stay: August 2014
3  Thank Alison H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 3, 2014 via mobile

It's my 4th time i stay in villa paradiso and it is still good as always. Very friendly staff, good animation and clean. The rooms are nice and very clean. The kitchen is delicious with various choices. It was a good stay.

Date of stay: July 2014
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1  Thank Zarah B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 26, 2014

Hotel is a few minutes walk from the train station and is just around the corner from a super market. 10 of 15 minute walk from the centre of town.

Our room was in good order, was clean, with air conditioning and a comfortable bed. Swimming pool a good size for a dip and always plenty of loungers available.

The staff were excellent - very pleasant and will go out of their way to help. Printed off bus timetables and phoned for hire of a private car when needed to head to a wedding ceremony (there don't seem to be any taxi services in the town so this was really good of the staff to help out). Would go back if visiting this area again.

Date of stay: June 2014
  • Trip type: Traveled as a couple
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6  Thank mrworldwide23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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