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“Sun beds and booking a la carte restaurants” 4 of 5 stars
Review of Royal Decameron Complex

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Royal Decameron Complex
3.0 of 5 Resort (All-Inclusive)   |   Lazaro Cardenas 150 | Riviera de Nayarit, Bucerias 63732, Mexico   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Bucerias
Skipton, United Kingdom
1 review
13 helpful votes 13 helpful votes
“Sun beds and booking a la carte restaurants”
4 of 5 stars Reviewed June 28, 2014

We have just returned from the Royal Decameron in Bucerias after a two week holiday mid june 2014. We staed in Block 4 room 4229 looking over the garden accross from the main restaurant. We had a lovely time here but found the humidity too high for our liking. The hotel is run exceptionally well with cleaning and maintenance being carried out to very good standards all the time. The food in the main restaurants was acceptable but could get a little boring after two weeks.
We had great difficulty booking the evening a la carte, the system is you have to be at the booking desk for the 8a.m. booking. I arrived before 7.30a.m. and the lady who was carrying out the bookings had already given out 50 tickets to people already queing. These 50 tickets where attended to first when it came to 8a.m. and in numerical order where guests could book for two day for evening meals. The available seating was soon taken up with many within the 50 not getting seating. I left before all 50 tickets where attended to as it was apparent that I would not be getting any of the restaurants in the next two days. Not a happy bunny!!
The other compaint with this hotel is the sunbeds which although they are washed down on a daily basis they do not have any soft covers on, just the basic hard plastic beds to lay on - not good. Many guests where buying floatation beds to put on top of the sunbeds to give them some comfort.
Overall this is a nice resort with a well run hotel at a good value, the staff always pleasant and attentative to your needs.
Maybe we went at the wrong time of year with it being the rainy season which contributed to the high humidity. Hopefully if we do consider to return, the management will have done something about sunbed comfort.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,572 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (708)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
North Vancouver, Canada
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 26, 2014

Four Canadians went to this hotel last year., we got a great price and it was well worth it.
Check in was quite smooth considering a bus load at a time is dropped off.
We were given a third floor room which wasn't going to work for my boyfriend(hip problem)
They moved us as soon a s we asked, hard bed, gave us a pillow top.
We were in building 6, nice and quiet, no kids in the pool.
I really wish they would get proper lounge chairs, they are rock hard but we followed everyone else and got a blow up to sit on top which we gave away when we left.
Its a large complex but easy to get around, take time to see where everything is. Food, not bad, there was always something to eat and none of us got sick, that was a bonus for me! Try the Picolo, delish!
Bring your own insulated drinking cup,
Bring your own shampoo, face clothes etc, they don't have the freebies that most hotels have.
No scramble for chairs at pool or beach, that was a nice change too.
All in all great vacation I would say the best thing about this hotel are the employee's, great people skills.Fun was had by all, will be back!

Room Tip: block 6 quiet
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 25, 2014

the staff was friendly, rooms were nice and comfy, food wasn't the best but for the price you pay it was amazing, so many activities and the beach was nice although you need to watch out for stingrays. The shows they perform every night are great and entertaining. This resort has a disco or a club but it isn't very busy only 20 or so people show up, each week they have mexican night and they have a beach party also!!1 so much fun and its only 20 min drive to down town p. vallarta and a 10-15 min walk to the village of bucerias for some shopping. Each building in the resort has a pool and there is the main activity pool with music, and each pool has a bar, will definitely come back here!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 25, 2014

We had got a really good deal on this resort and booked it last minute. I can say that we got significantly more than we paid for. I have read some negative reviews on trip advisor and some things are misleading or blatantly not true. I will address some of these.

Beach:
The water is very warms and sometimes a little rough. That can be fun too. There are beach vendors. You just tell them no and they go away. They are not aggressive. Its a public beach and they have a job to do. The beach chairs are a hard plastic and you will need a cushion, like an air mattress or something.

The Pools:
Also very warm. They close at 8pm. Its no big deal. Also, there were many Mexican locals there and they were great. They did not send their kids to play in the adult pools. Some of the Canadians were drunk and obnoxious. There were elderly French Canadian Women there who were completely drunk and an embarrassment to Canada. Old people cussing at each other loudly is not a pretty site.

The Food
-It was very good. I would give it about a 7.5/10
-They changed the buffet for every dinner. There were themes
-The A la cartes were OK. You could go as often as you want, you just had to reserve early in the morning.
-In my opinion, the best a la carte is Rodizzio (Brazilian type). Piccolo is the fanciest and most coveted, but over-rated. I still suggest you go though.

The Bar
-the bartenders are fast and efficient.
-the drinks are great.
-bring your own container or you get a small plastic up. Buy a "Bubba" container. They work the best

Nightlife
-they have a show every night at their outdoor theatre
-the indoor disco (very nice) opens afterwards

The Rooms:
-very basic, all you need
-my only complaint is the mattress, it was in need of replacement.
-bring your own shampoo, face cream and whatever else you need. You get a bar of soap, towels and 1 litre of water a day

In short, if you get an awesome deal, go. We are glad we took it.

Room Tip: If you want to be near the action and noise you want building 1-4. Building 5 and 6 are quieter. M...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 20, 2014

I have stayed at this hotel 3 times and will go back for sure. Rooms are clean and comfortable, food is good, a-la-cartes are very good, always enjoyed the Italian one. Lots of pools, staff have always been accommodating and friendly. The town of Bucerias is a nice walk, love going into town, safe and friendly. Locals do come in on weekends but many hotels in Mexico allow that and it can be hectic but once the weekend is over, it is more quiet. Good burger and fries at the lunch bar. I will look forward to returning. They have the loud pool and many quiet pools, it all depends what you like.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 18, 2014

We have stayed at the Royal Decameron 3 times in the past 6 yrs. Each time we enjoy it more, We have met lifetime friends there. The rooms are very comfortable. Food is always good and a good choice with 4 ala cartes ,plus the buffets. Staff is extremely curtious and always wanting to help when they can. The town of Bucerius is only a 10 min walk from the resort. Lots of resteraunts to choose from, great market in the town. We will defiinley will be returning, but every other yr we try to stay in either a condo or an apt just to have a change.

Room Tip: Building 5 and 6 are quite quiet as hey are adults, but block 3 is really close to all amenities.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were looking forward to a relaxing vacation with friends and the Royal Decameron was a great experience for the price! They did seem to cater to the locals, the pool games and daily activities were mostly in Spanish, but the nightly shows were both in English and Spanish. The staff was very friendly and went out of their way to accommodate all guests. Most of them were fluent in both Spanish and English.
This is an all ages resort, but no one under the age of 18 was allowed in the adults only pool. We hung out there and on the beach and only had to deal with kids when were at the buffets. When we made reservations for dinner we made them later, 8:00 or 8:30, and avoided most of the families with kids.
Some of the reviews said that the pools were crowded and they had a hard time making dinner reservations, but we did not have a problem with either. We were able to get 4 chairs together under an umbrella any time of day at the adults only pool. We went down to make dinner reservations around 8 am on two different mornings and didn't have a problem. We had dinner at 4 of the 5 restaurants, we skipped the Mexicana, and enjoyed all of them.
The grounds are well kept and very clean. They clean the pool areas and all of the pool chairs every night. We had our room cleaned every day and did not have any problems. We even saw them cleaning the restaurant floors by hand in the evenings!
A few pointers that would have been good to know going into our vacation and we learned from some of the vacationers we met there:
- Take the bikes to the Bucerias flea market. It is about a 10 minute bike ride down the road and over the bridge.
- You can make dinner reservations for two nights at a time.
- The Italian restaurant, Piccolo, is closed on Sunday nights. All of the other restaurants are closed on Thursday nights and have Mexican themed buffets.
- Bring your own cup! The cups they give you are small and they have no problem filling a cup you brought. I would suggest something insulated with a lid; it gets hot in the sun! You can buy them at the resort gift shop, but we ended up buying big plastic cups with lids from one of the shops on the corner.
- Bring your own pool raft. We ended up buying them from one of the shops on the corner and passing them to other guest at the end of our vacation.
If your looking for a relaxing, fun vacation for a great price and Mexican atmosphere, this is the place to go! Most of the people we talked to had been to this resort several times. If we were to go back to the area we would stay here, again.

Room Tip: Rooms in block 5 surround the adults only pool.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Decameron Complex

Address: Lazaro Cardenas 150 | Riviera de Nayarit, Bucerias 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Bucerias
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Bucerias
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Decameron Complex 3*
Number of rooms: 620
Official Description (provided by the hotel):
The Royal Decameron Complex composed of three hotel units: Flamingos, Tropical and Royal, is located 20 minutes from Puerto Vallarta International Airport on the most exciting and extensive beach of the beautiful Bay of Banderas in the typical Mexican town of Bucerias in Riviera Nayarit. The colorful architecture of the Royal Decameron Complex offers 5 swimming pools, 4 of which are suitable for children, and long stretch of beach where you can enjoy different activities, non-motorized water sports and bar services. You can also enjoy a large number of buffet and a la carte options with specialized restaurants including: JAP JAP, Wok, MexicanoFusion, Piccolo and Steak House, among others. We also offer 6 bars along the beach and beside the swimming pools. The Royal Decameron Complex also has other installations like the Vallarta disco, 3 tennis courts, one soccer pitch and a fun Kids Club. ... more   less 
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Also Known As:
Royal Decameron Vallarta
Royal Decameron Hotel
Royal Decameron Puerto Vallarta Bucerias
Royal Decameron Mexico
Royal Decameron Puerto Vallarta Mexico
Royal Decameron Complex Puerto Vallarta
Royal De Cameron
Royal Decameron Nuevo Vallarta
Royal Decameron Puerto Vallarta Hotel
Puerto Vallarta Royal Decameron

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