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“Royal Decameron :)” 5 of 5 stars
Review of Royal Decameron Puerto Vallarta

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Royal Decameron Puerto Vallarta
3.0 of 5 Resort (All-Inclusive)   |   Lazaro Cardenas 150, Bucerias 63732, Mexico   |  
Hotel amenities
Ranked #1 of 2 Hotels in Bucerias
Abbotsford, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Royal Decameron :)”
5 of 5 stars Reviewed May 12, 2012

I can honestly say it was amazing you meet so many people and they are amazing. Beautiful spot to be , there are lots of things to do especially for kids . the activity directors are amazing ,the shows are amazing , foods great something for every kind of person i cant wait to go back!, also the staf was just fantastic soo helpful with everything!

Room Tip: block 6 is very quiet if you just want a decent night , bring food to have in your room cause it is...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hudson's Hope, BC Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 12, 2012

My husband and I arrived at the Royal Decameron on March 24, 2012, and spent two wonderful weeks here! We were NOT ready to come home and could have easily spent another week or more at this resort. It didn't take us long to get checked in and to our room. We had asked for Block 5 or 6, quieter blocks, and we wanted a pool view and a balcony, not terrace. Unfortunately we got Block 4, ground floor, Room 4116. It was a small room, but had a beautiful view of the grounds, the ocean, and the pool. It was very noisy from 8am - 9pm as it was by the Block 4 Lobby and the Vallarta Adventures/Transat/Nolitours desk. It was a very convenient spot though, for booking your a l cartes, getting coffee, shopping at the gift shop, and the lobby was right there as well. The front desk told us we could come back the next day and switch rooms, if we weren't happy. We had really wanted a pool view and to be on the second or third floor. On different trips we were lucky enough to have an ocean view, but in the evening, you really don't see anything, so...we thought the pool view would be very pretty at night. On Sunday we went and asked to switch. Cecy (at the front desk) was able to get us room 6320 - The room was gorgeous, very spacious, third floor, overlooking the pool! We were ecstatic! It was exactly what we wanted. In the evening we would sit on the deck and listen to the music from the pool bar below. We have absolutely no complaints about our room or maid service. We brought extra soap from home, and facecloths. You can ask the maid for these items and they will give them to you, but they are not provided regularly. We always got a large bottle of water. There is no fridge or coffee maker in the room, but it is a two minute walk to get coffee when you want it. We love getting up early and enjoying the day and are not much for staying up late, so unfortunately we did not get to one show. We heard how fantastic they were, so will try on our next trip, which are going to book right away!
The weather was fabulous, not too windy, and not nearly as humid as on the Caribbean side of Mexico. We loved that it was more comfortable here, but missed the ability to snorkel right on the beach. The snorkeling is the only thing missing on the Pacific side. But there is SO much to do here, and everything is so close. The beach is gorgeous at the Royal Decameron. You can walk for miles, you can play in the water, boogie board, kayak, take a catamaran ride, lots of activities going on all the time. We spent lots of time walking into Bucerias from the resort along the road, then walking the beach on the way back. We LOVED shopping in Bucerias! We especially enjoyed meeting Vicente - who had his own weaving shop. We must have spent at least an hour or more with him. We have to go back and buy more of his beautiful work and visit with him. We tried all the restaurants/buffets/a la cartes at the RDC. The service was always good, but a little more special in the Jap Jap/Wok for breakfast. Alma was SO very nice! We loved going to the Flamingo for lunch, lots of variety and they changed the menu daily. Our favorite a la carte was of course, the Piccolo!! Ignasias and Cassandra were so good to us. We went there four times!!!! The Wok was also very good, and the sushi at the Jap Jap was delicious! The Rodizzio was also very nice. We weren't as impressed with the Mexican. Friday nights they have a barbeque at the Flamingos Restaurant and Thursday nights is Mexican night at all the restaurants, (except the Piccolo). Thursday nights are very festive and lots of fun, live bands, everyone gets right into the mood! The Piccolo is closed on Sunday nights.
Now...as for getting your a la cartes. We got it figured out! There are two places you can go to for getting your reservations. You can book two days at a time. There are no restrictions on how many times you go to one restaurant, and we found that they didn't really have a dress code. We were sometimes overdressed. We would always go and book our a la carte at Block 4, by 7 am. You sat and waited for about a half hour. At 7:30am, Patricia would put out the tickets (there are 30). You get your ticket, and most people went back to their rooms or had a quick breakfast being sure to be back by or before 8, when the reservation desk opened. It was a quick process, about five minutes, you were done! You really want to be at the reservation desk by 7, and no later. Now, we found Sundays were a great day to book a la cartes. It seemed to be a turnaround day, and many people hadn't figured out the system!!!
The pools and grounds at the RDC are immaculately cared for, very lush grounds, lots of chairs available around the pools and on the beach. We never had a problem finding somewhere to sit or lay! The chairs are hard, but we just put our towel down, and we were fine. The staff at this resort work very, very hard, are incredibly friendly and always want to help or accommodate you in any way. There are RDC vendors on the beach, and we were not bugged by them at all. They ask, you just say "no thank you", and they are on their way. If you are interested in their wares, they go out of their way, to help find what you want. There is also shopping by the Tropical Restaurant, with lots of variety, and great prices. They are very proud of their work, and we were impressed.
We went on three excursions through Vallarta Adventures, booking right at the resort. You booked two and got the third one free. We did San Sebastion, Sierra Madre South and Las Caletas. We booked through Fernando (who was fantastic, very helpful!!!) and loved each excursion. I will write more through trip advisor on those trips, because they deserve special recognition!!! We have to say we were extremely impressed with Vallarta Adventures and would highly recommend going on their excursions.
We also took the local bus to the Mega Store, that store is huge, very inexpensive, has lots of variety and worth checking out. They have a great wine selection and very good prices. The red wine at the RDC isn't very good, so we bought wine at the Mega! We took the local bus to Puerto Vallarta for the day, leaving early in morning. I love that they have local people playing music on the bus! We walked the Malecon, went for lunch at Paradise Burgers, overlooking the beach and Malecon. Terrific service, delicious lunch and great margaritas. We checked out the shops, and if we looked lost, people were always more than helpful to us! Dave bought cigars from the Cigar Factory, and we also bought some from another shop along the malecon. We had such incredible service from a girl named Mitsy. She was so friendly and is someone you will remember for such great service!
Every Thursday night in Bucerias, they have an Art Walk which is about ten or so minutes from the RDC. You feel safe as there are LOTS of people walking at night, lots to see and beautiful, exquisite artwork and such a variety.
On this trip we found we were almost too busy, which is why we have to go back. We ran out of time!!! You will not be bored in Bucerias and you will be treated so well at the Royal Decameron. We are in the process of booking for next year already.
Special thank you to Cecy and the front desk staff, to Alma at the Jap Jap breakfast restaurant, to Christian at Flamingos and Juan, to Victor at the Tropical, to Patricia at the a la carte booking desk, Ignasias and Cassandra at the Piccolo, to Carlos and Porfirio at the Rodizzio. Thank you for an absolutely wonderful stay, and for making our vacation one to remember. Dave and Laurinda Heiberg, Hudson's Hope, BC, Canada We are coming back next March!!!! (I will write about Vallarta Adventures on a separate review!)

Room Tip: We absolutely loved 6320, gorgeous, lush, tropical, pool view and private! The room was large, air...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
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Ottawa, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 11, 2012

My boyfriend and I booked this hotel through Nolitours and Itravel2000 through a vacation package. The reviews we read beforehand were very accurate and the hotel is amazing, especially for the cost. I would definitely recommend it. We are university students, so it was exactly what we paid for and more.

Airport:
Avoid the people who want to help you find attractions; they just want to talk to you about time-shares. Go straight for the parking lot after customs or you will be stuck talking to time-share people all day. Look for people holding your bus sign or just find a cab.
They will make you fill out two forms when arriving in Mexico. One is for declaration of goods and the other is a paper that is for arrivals and departures. Keep the piece of paper for departures or you might need to pay 20-40 dollars to replace it upon departure.

Hotel Location:
With our vacation package, the transportation to and from the hotel to the airport was already taken care of. The hotel is actually in Bucerias rather than Puerto Vallarta (25 minute drive from the airport). I actually preferred being in Bucerias, which is a small town. The location is quiet and great for just lounging about. The hotel has its own section on the beach, which is very well maintained. Also, it is not difficult to catch a bus to town (always confirm that you are going in the right direction). It is about a $25 cab ride to the city though.

Check-in:
The check in line was fast. They give you a key to the room, a towel card and the all-inclusive bracelet you need to wear all week. If you lose it, you need to pay like 30-40 dollars. However, if you notice it starting to tear, go and ask for a replacement. There are two lobbies, one in Block 1 and one in Block 4. Block 4 has the deposit box key that you can rent and the cashier (for getting change or exchanging money). The deposit box is cheap and definitely worth your money. Check-in is at 3pm.

Internet/Phone:
Do not use the phones; treat them as if they are decorations. If you want to make a call back home, use calling cards and a pay phone. There is no Wi-Fi but computer stations with Internet. However, I didn’t use them so I can’t say much about them. You can buy time from the cashier.

Hotel:
The buildings and property are well kept. They were doing some construction early in the morning near the end of our trip, but it is down season… I guess it needs to happen at some point.

Rooms:
We had the only room in the resort without a balcony, which was weird. The hotel gave us everything we asked for: view of the ocean, king sized bed and non-smoker. The rooms were cleaned at random times though and we would be disturbed often. There are signs for the doors for “do not disturb”, but we didn’t get one in our room. We had nowhere but the window to dry our stuff and the hotel left us a note near the end of the trip to remove them and put them on a rack. We never found this “rack” that they spoke of. We had a living room and bathroom with a huge shower. The rooms have air conditioners and the house cleaning staff left a bottle of water a day in the room. Keep the bottles so that you can fill them up at the bars with more filtered water. The beds are comfortable though they are not luxurious. We did find some soap residue and some stains on our sheets.
Note: Leave a tip for house cleaners everyday (20 pesos). I left a gift box with cheap jewelry and make up as well. The house cleaning staff gets paid around 5 dollars or pesos an hour (I can’t remember which currency) and come from outside the city. They don’t really speak English. Leave the tip on the pillowcase. Also, do not leave anything expensive or important out. Either put them in your drawers, luggage or safety deposit box.

Food:
The food was amazing for the most part (this depends on personal preference). There are snack bars (Mexican Restaurant and Rodizio), buffets (Tortuga and à la cartes (Piccolo, Mexican, Wok (Thai Restaurant), Jap Jap and Rodizio).
Pro: I highly recommend the à la Carte at the Piccolo for dinner. I really liked the Salmon and the Tour Mediterranean. The Calzone was okay but the alfredo was disgusting. The buffets have theme nights, which is amazing. Tortugas/Flamingos (buffets) have amazing lunches. The Rodizio turns into a à la Carte at night and is great for meat lovers – you’ll find out why.
Con: I hated the corn soft tacos, tamales and enchiladas (weird taste). The Wok, Jap Jap and the Mexican place are terrible. The snack bars are okay, but eat at the buffets when you can since the snack bar food is repetitive.
Note: The water served in the hotel restaurants are all filtered (the ice is made with filtered water and is in bags). NEVER DRINK THE WATER FROM THE TAP in your hotel room. The fruit and veggies are imported and therefore safe for Canadians to eat. I did not suffer from food poisoning. I just had a stomachache from over eating and drinking (moderation is key). Bring Imodium and Pepto-Bismol for the trip. In terms of tipping, tip around 10 pesos per person. If you really enjoyed the food, you can tip more.

Also, try a hotdog with guacamole, its fantastic.

Bar:
Block 5 has one of the best bars because they have a list of all the possible drinks you can get. They also have a list of the drinks with the ingredients on every bar. If you want to swim and drink all day, it is nice to leave a big tip before you swim and in the evening. This way, you can avoid bringing change with you to the pool. Also, if you want to just go to the beach, bring a giant isolated mug for beer that way you don’t need to go to the bar as often. You can buy giant mugs in the hotel as well. We didn’t really use mugs that often because the portions would be too big and I would get bored of the drink easily.

Pools:
We only used the adult only pool. The other pools were full of children. It is kind of interesting to see how the hotel was segregated between Mexicans and Canadians in terms of pools. They are around 4 feet deep.
Get your towels from Block 1’s activity center. You can get new towels every day but make sure to get your towel card before check out (towel service is only open starting 11am).

Recommendations:
I would not stay longer than a week unless you are doing a lot of activities. Do not buy things from the vendors in the hotel because they obviously charge more for something you can bike to flea market down the road to get (always haggle) unless you have no choice or the item is unique. The bikes are free to borrow for an hour and a half, so take advantage of it.

Hotel Activities:
The hotel offers events every day such as yoga/stretching, bike/kayak tours, bingo, dance, and some other activities during the day at the resort. However, the activity leaders found in Block 1 are not always on time (Mexican culture I guess) or sometimes the activities just don’t happen. For example, the kayak tour never took place when we were told the same day that it would be. Also, there were two karaoke nights, but we never saw them/no one at the front desk knew where they were. Apparently, on our last night, karaoke was supposed to take place in the Lounge, but we never saw it. The activities are posted on a board at 8am in Block 1. Apparently there are Foam parties every Tuesday off resort. Kayaks and boogie boards are free to borrow. Catamaran rides are also free for two people at a time, but you must register in the morning for a specific time between 11am-2:30pm. Also, if you were planning on doing free scuba diving lessons. It is only a 5 minute demo at 10 am in the adult pool. It is just a way of sampling something to sell a tour (I was a bit disappointed).

For other paid activities: Such as Vallarta Adventure tours, you can buy them through the hotel. The Outdoor is highly suggested though it costs around 100 dollars. I didn’t do this trip personally but it is a combination of zip-lining, tequila tours, mule riding and much more. Departures for these trips are early in the morning and should be reserved in advance.
If you do not want to go through the hotel, go to Scotts Bucerias Tours down the road on your way to the Bucerias market. A Canadian owns it and they offer cheaper prices (make sure you know what you want and that you get it). We were told we would have a tequila tour for the Canopy Nogalito, but it was only a tasting. If you do any zip lining, you cannot bring your own camera, they will have a professional photographer during the excursion and charge A LOT of money for it to be burned on a CD. Sometimes you can buy just one print, but it is like 15 dollars.

Check out:
This was easy - go to the same place you checked in. Return everything at the same time: bracelet, towel cards, keys (both safety and room). They will give you a slip that you show when leaving the resort. Check out must be before 12pm or they will charge you for another day.

Leaving from Puerto Vallarta:
They manually check your luggage in front of everyone when checking in at the airport. No aerosols are allowed in ANY of your luggage. They throw it out if they find it. I found this to be weird because, I brought an aerosol container from Canada, why could I not bring it back?
Anyways, departures are upstairs, there are a lot of stores before going through security and there are a lot of duty-free stores afterwards. I bought two bottles of rum (1.14 litres each) for 24 dollars. They have tequila too, but the deals aren’t too fantastic.

Enjoy!

Room Tip: Block 5 is perfect for traveling adults. It is quiet and the pool/bar is nice. Though the view is no...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brantford, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 7, 2012

We traveled with a 2 year old. He enjoyed being there, but it was not the best hotel ive been to.
I emailed to the guest service 2 weeks before our trip asking about crib, quiet room,king size bed, bathtub. The only thing that was done from our request is the crib (they took it to our room late at night, around 11.30pm, but we arrived to hotel at 8pm and i called twice to receptionist asking about it s our son gos to bed at 10pm usually) and they also gave us the room in a quietest building #6 which was good but too far from activity pool and from the beach. Actually that was not a problem as we had a stroller. As they explained the hotel was fully booked and i believed them cause there were really too many people on the territory. Others were not satisfied with double bed ( ive heard at the reception) as they were a couple, others complained on a loud disco till 3am, so we decided that we had not the worst conditions )))
I could rate the room like 3* ( old fashioned TV, old furniture,no bathtub (shower only), no mini fridge, no beer and soft drinks at room, no coffe maker as we had it at other hotels of that rate. The cleaning lady came to make our room too late( around 3pm) which was not acceptable cause baby was napping at that time usually. So in total our room was cleaned twice during the week cause i didnt let her in while we were sleeping.
I was ready to kill our neighbors !!! our room had an adjacent door with their room ( i think it was a big junior suite some time ago) and that door was locked, but it seemed like those people existed in our room!!! we have heard every sound, every word!!!they had a baby-girl which was about 6 years of age and they all came back home from animation and other entertainments at 1am every night!!! so this bothered us pretty much. We expected for a revenge next morning but those crazy mexican neighbors woke up at the same time as we every day!!! I call them crazy cause they all were laughing, shouting to each other all the time and drinking with their friend at the room. They could just go outside and stay at the bar i think.
Food was ok, but we were tired of it at the end of the trip. You can chose between 3 main restaurants during a day. We ate at the nearest restaurant where we were at that moment. I mean if we stopped at pool#1 that day and spent almost the whole day there, so we ate at the restaurant which was close. We had dinner at the restaurant close to block #6. We had no chance to book a la carte, cause its a real problem of this hotel! you have to wake up at 7 am to get number, them come back at 9-9.30 am to stay in line of 30 people!!! i saw such organization for the first time. they have to do smth with it. But people say that the a la carte restaurants are very good. Unfortunately we decided to spend a good time at the beach instead of staying in line.
Animation is ok, but kids animation sucks and there is no kids club on the territory. There were many children at the hotel at that time, very noisy and overcrowded.
There are 5 pools there and only pool #5 is good. Its an adult pool, never overcrowded and never warm water in it.
we didnt swim at the ocean((( the water was really cold.The beach was fine but no comparison with Cancun or Varadero clear blue waters.

Room Tip: as we traveled with a 2 year old we requested a room in a quiet area,so building #6 is the quietest...
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Moody, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2012

Our second visit to the Royal DeCameron in mid-April was wonderful. This time my 90-year old mother was with us and she enjoyed it as well. We were given rooms in building 4 close to each other as requested. The restaurant reservation system had improved since October as now you may reserve in the morning for that evening and the next. I think the Thai is our favorite; as I walked by on our first night just before 6 I asked if it was full and was told there was room for 3 - try the sambal fish, so yummy.

The only disappointment we had foodwise was we didn't think the food on Thursday, Mexican night, was as good. My Mom had been hoping for chiles rellanos (sp) and they didn't appear on the menu.

Special kudos to Joe and the water sports staff. A second wave caught my Mom and I coming to shore in a double kayak and flipped us and one of the guys was right there to assist her
(she was fine).

We'll be back; hopefully, for two weeks next time.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Port McNeill, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2012

Great vacation! Everything you need there, lots of activities and restaraunts.Clean and friendly, helpful staff, safe,and very well looked after.Will be back in 2013 for sure and recomend to all families and all ages!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Victoria, British Columbia, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 6, 2012

My hubby and I did not realize at the time of booking that it was mid summer holidays for the schools and were surprised to arrive when the place was packed... for all that though we did enjoy the excitement and energy that the kids provided. The pools were very crowded especially the one nearest the beach, however we met great people and stayed in the pool for hours, even joining in playing a ball game.
We loved the adult pool but there was not sufficient checks done as it too was over-run with children - so there was no place to go to get peace. It would be nice if they enforced the Adult Only policy at this pool.
I enjoyed the pottery painting opportunity as well.
The food was good and perfectly varied for us. The staff were always friendly and worked really hard to make our stay enjoyable.
We loved that we could walk for miles along the beach and did so every day.
The sea was a bit disappointing as it was not clean but that was due to the season.
Overall our stay was pleasant and we would probably return again, just not in August.

Room Tip: choose the right time of year andtry to get a room close to the beach as the complex is really large...
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  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Decameron Puerto Vallarta

Address: Lazaro Cardenas 150, Bucerias 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Bucerias
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Bucerias
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Decameron Puerto Vallarta 3*
Number of rooms: 620
Reservation Options:
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Also Known As:
Royal Decameron Vallarta
Royal Decameron Hotel
Royal Decameron Puerto Vallarta Bucerias
Royal Decameron Mexico
Royal Decameron Puerto Vallarta Mexico
Royal Decameron Complex Puerto Vallarta
Royal De Cameron
Royal Decameron Nuevo Vallarta
Royal Decameron Puerto Vallarta Hotel
Puerto Vallarta Royal Decameron

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