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“met high expectations” 5 of 5 stars
Review of Wharekauhau Country Estate

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Wharekauhau Country Estate
5.0 of 5 Hotel   |   Western Lake Road, Palliser Bay, RD3 Featherston, Featherston, New Zealand   |  
Hotel amenities
Ranked #1 of 1 hotels in Featherston
Sydney
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“met high expectations”
5 of 5 stars Reviewed October 3, 2006

Our stay was great and our high expectations were met.

We didn't experience some of the lowlights mentioned in one of the reviews so far. Either they have changed for the better or that guest must have had a one-off bad stay. Not us, it was great and we recommend it. Sure it was expensive, but you know that before you go and these lodges cost a lot to run and mainatain levels of service and cuisine.

  • Liked — Views and luxury appointments
  • Stayed September 2006, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
New York, NY USA
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 22, 2006

I will start this out by saying this is a very expensive lodge- over 1600NZ dollars a night (1100 USD with taxes). While the lodge and facilities are beautiful and the setting is absolutely lovely, the service was sorely lacking in this price range. We often feel that it is the little things that add up and there were very few if any "little things" that were added to make us feel special. At similar priced lodges we have stayed at, dozens of little things were done to make the experienc wonderful and to forget the price. That didn't happen in the least here. There was no welcome tea and cookies - you were shown to your room and that was it. To tour the farm, it costs a few hundred dollars. In our opinion, this should be included. Also, you were charged for all drinks and snacks- including juice and sodas. The gym needed a cleaning and the machines had sweat from the previous user. The introductory book states that there was a library of books but when we asked about it, we were told that they are working on it. For a place with weather issues, it would be nice if they had a library of books and dvds to entertain guests room-bound due to rain.

There was minimal management presence. We got a brief hello if that. The dining service for dinner was totally inept and did not know what they were serving us. When we asked what a dish was, they shrugged their shoulders. In addition, did not initially serve us everything on the menu but asked "oh you want that?" when the evening was over and we asked if we were getting petit fours like on the menu.

It is toward the end of the season and the lodge was not fully booked and we were told that some of the staff have left for the season. If this is so, we feel we should have paid low season rates. It has the potential to be amazing but as it stands now, the management need to get more involved and ensure that their customers are feeling pampered and special.

  • Stayed March 2006
    • 1 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 13, 2006

If you have the money to spend and want a truly excellent lodge experience, then stay here on your next trip to NZ. Cant say enough about the staff, the accomodation, the activities, the sheer beauty of the location, and the food.

Wharekauhau, there is no substitute....

  • Stayed January 2005
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wharekauhau Country Estate

Address: Western Lake Road, Palliser Bay, RD3 Featherston, Featherston, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wairarapa > Featherston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Featherston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Wharekauhau Country Estate 5*
Official Description (provided by the hotel):
Anything is possible whether it be an insight into farming in New Zealand, a tour of the lodge'€™s historic coastline, or even something as simple as enjoying a walk through the 5,500 acre haven that is Wharekauhau. ... more   less 
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Also Known As:
Wharekauhau Country Estate Featherston

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