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“Spectacular” 5 of 5 stars
Review of Parrot Cay by COMO

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Parrot Cay by COMO
5.0 of 5 Resort   |   Parrot Cay, Parrot Cay   |  
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Ranked #1 of 1 Hotels in Parrot Cay
Toronto
Top Contributor
114 reviews 114 reviews
86 hotel reviews
Reviews in 87 cities Reviews in 87 cities
142 helpful votes 142 helpful votes
“Spectacular”
5 of 5 stars Reviewed March 16, 2013

My wife and I spent 4 nights here to get away from it all and relax and be pampered.
This is an amazing property located on its own island on a beautiful stretch of powder white beach.

No rising at 6 a.m. to get a spot in the shade. There are plenty of umbrellas and chairs available any time of day on the beach or at the pool.

Accommodations are either in hotel rooms which consist of small houses each with 4 individual rooms or in villas on the beach.

We stayed in a room. Each has a large balcony, is well appointed and very comfortable. Not over the top luxury but certainly more than adequate for the discerning traveller. No musty Caribbean odours in the bathroom. We were able to sleep with the doors open which is a real treat.

Service is outstanding and extremely friendly. The food is outstanding. Not cheap but portions were large and quality outstanding. There are 2 restaurants to choose from. One is general fare and the other Asian. Both however, also have a Spa menu with healthy choices. Don't be fooled though, the healthy choices were magnificent.
Breakfast is included in room rate and is amazing.
One can choose full board at an additional $150 per person per day but we found we could not eat the large breakfast and 2 additional 3 coarse meals a day.

You can also dine in your room for a minimal flat fee.

The Spa is absolutely beautiful and offers a full range of treatments.

Yoga and Pilates are available daily at no extra charge.

There are hobie cats, windsurfing and other boats available at no extra charge.

WiFi is included.

This is a spectacular property that offers everything top notch. If you want to enjoy being pampered in the caribbean, this is a no brainer.

We will definitely return

Room Tip: There are no second rate rooms.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantnoble, General Manager at Parrot Cay by COMO, responded to this review, March 17, 2013
Thank you so much for the fantastic, detailed review, it makes all that we do worthwhile.

I look forward to meeting you on your next visit.

Best Wishes

Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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London
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed March 15, 2013

Late with my review. Stayed here in July 2012. Having never been to T&C before we had no idea what to expect so despite going for 2 weeks we only booked the first week at Parrot Cay and decided we would visit Grace Bay and find a different hotel for our second week. Parrot Cay met us at the airport and having not booked a private transfer we had to wait in the van for other guests to arrive. This was a bit disorganised, hot and no drinks were offered. However, once we arrived at the dock you wait to set off in a lovely air con building where there are refreshments and cold towels. You are then taken by boat to the island - approx 35 mins and you are met in a golf buggy and taken to reception for checkin and a rum punch - yum.
We had a garden view room, we could see the sea in the distance so I doubt the ocean view are too different. Room is all white and blue furnishings, rustic colonial rather than luxurious but very comfortable. It's all very quiet in the evenings so don't go here if you want to party. However, if you want to completely chill out this is the place to be.
Food is very good, we started off with full board but switched to half board when we realised it was too much. Staff on the whole are very good although of course some were laid back to the point of unprofessional and sometimes even a tad sullen. Service can also be a bit hit and miss, breakfast forgotten, 30 mins to bring a drink etc.
The spa is excellent - we had fantastic massages from Siki (sorry might have spelt that wrong). Also had constations and sessions with Dr Pradeep as well as doing the Yoga etc - all very very good.
Beach is beautiful with clear aqua water, likewise pool area is great - lots of comfy beds to lounge on.
In the end having hopped on the boat to Grace Bay and seen a beach with paragliding and banana boats all over the place we dashed straight back to the comfort of PC and asked to stay another week - luckily enough they could accommodate us.
Parrot Cay is truly a place for relaxation and refreshment. The only thing I would say is why on earth do people bring children here? Bythe end of our second week there were too many destroying the peace and quiet and charging about the pool area (they would do better in Grace Bay) shame.

Room Tip: Look at the resort map before you arrive and ask for a specific block - the hotel do try and accommo...
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantnoble, General Manager at Parrot Cay by COMO, responded to this review, March 17, 2013
Thank you for taking the time out to write such a detailed review.

I am very pleased that by and large you enjoyed you stay with us, and that we could accomodate you on your return from Grace Bay.

I do apologize about some of the service glitches you experianced, this is not acceptable to us, and we will work very hard to iron them out.

Best Wishes

Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 15, 2013

My boyfriend and I stayed here for 9 nights in February, I can honestly say we've never stayed in a better resort. The staff are first class, they couldn't be more friendly and helpful, they even step off the path when you are walking by, they can not do enough for you and everything is done without a problem.
The one thing that really impressed us was the quality of food, first class, alot of the chef's come from Thailand so there is a nice asian influence in the food. The breakfast was truly amazing, everything from the normal pastries and fruit to a fully cooked breakfast. They even have specific juices availably for the healthy ones. In both restaurants there is the restaurant menu which always run alongside a healthy option menu which was just devine.
Although we didnt have any treatments at the spa, if you have the time and money treat yourself as the ambience is truly special.
The beach is magnificent, very quiet, there are watersports if you so wish, the sun lounges are spread out nicely so you are not ontop of the person next to you. You receive two large white beach towels daily for use so there is never any concern about your towel not covering the whole lounger.
I think the only downside was we booked the boat transfer for a specific time however ended up waiting for over an hour before the boat left (on the way to the resort), which was an hour after the scheduled departure time.
We had lovey weather the whole time we were there apart from a day of rain and the odd shower.
One thing I would say is unless you are one that eats 3 full meals a day I wouldn't bother going for the full board option as breakfast is included in your room rate. Half board would be plenty enough in my opinion. An afternoon tea is served daily in the library but be sure to arrive early especially if there are kids around.
I couldn't not recommended this resort more, we had a wonderful time and hope to return in the future.

Room Tip: We stayed in a Garden view room which was lovely, however I would recommend a first floor room as we...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantnoble, General Manager at Parrot Cay by COMO, responded to this review, March 17, 2013
All I can say is WOW, we are all so please that you enjoyed your time with us, and that you took the time to write such a wonderful review.

I am very pleased that we exceeded your expectations, and look forward to seeing you back very soon.

Best Wishes

Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rumson NJ USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 14, 2013

My husband and I spent a beautiful, lazy week sitting on the beach at Parrot Cay. The past two years we have spent our winter vacation in Anguilla (Cuisinart/Cap Juluca) but decided this year to try somewhere different. I am glad we did.(My review will highlight some of the differences between the two islands--realize we LOVE Anguilla, but our hotel was under renovation-hence the switch).

We had an easy 3 hour flight from NY and were met at Turks airport and whisked away in mini van to an air-conditioned luxury 'waiting- cottage' Water, beer, snacks were available to us as we waited for the private launch. The waterview was beautiful and we were being addressed by name by the staff--already. Our luggage was loaded and we set off on a good size boat with tables and inside area--one could sit up top if desired, but it looked rough to me, so we sat inside. (Trip to Anguilla is on a smaller boat-maybe 8 people tops, open air and our trips were scary--rough, rocking and rolling!) Dropped us off directly at Parrot Cay dock, loaded in golf carts and away we went! (Entering Anguilla is a process of hostility, slow passport examination and generally indifference--leaving is same bs---score PC).

After welcoming rum punch we were taken to our room. We were in room 508-garden view with slice of ocean view if you craned your neck. So quiet. So peaceful. Our room had a canopied king sized bed which was super comfortable. All decorations at the resort are white and natural. The flowers, orchids and ocean are the stars. Bathroom does need update as others have stated-but it was adequate. We spent minimal time in our room, but loved the daybed on the porch/deck. We kept the sliding doors shut-and did not have any trouble with bugs in our room.

The food was much better than expected. Breakfast buffet had beautiful fruit, yogurt, pastries, juice etc. Breakfast menu was varied as expected, and is included with package. Dinner menus were changed every 3 days and food was fine. We alternated dinner locations and did not get too bored (On Anguilla we went out to the fabulous restaurants every night and I did miss that--going off site).But beware- Wine and liquor prices are RIDICULOUS/expensive-- a vodka and club at the pool was $18--mediocre wine $14 a glass, bottle of Turks (local) Beer-$9. PC is not a party place, and everyone is tucked in tight by 10:00 pm or so (us included)--but we like to have a beer or two at the beach, which we still did, but seriously? As my husband says, you don't go on vacation to save $$, but I thought some of the prices/fees/service charges were just silly.

The spa is lovely. I had two massages and enjoyed them both very much. There is a ladies whirlpool; open air and secluded with orchids surrounding it. The spa is a gem. Be sure to check it out and enjoy the pools and natural environment. Very special. Worth it. Bonus-kids are not allowed. (Yoga but no spa at Cap Juluca)

Two important things I want to mention--there are a lot of stairs without handrails and the pathways are very dark. I commented to my husband that it would have been very difficult to bring our parents there as the paths are steep and uneven. Wear flat sandals or flipflops .
We also heard that the resort is trying to become more of a family/child friendly resort, which would ruin it. There were a few well-behaved little girls there, but they were in the minority, and their parents were extremely attentive. The beach and pool are fabulous, but all of the adults I saw were reading, relaxing, beachcombing couples. Many honeymooners and older couples. Most of the adults obviously spent alot of money to come and relax and either left their children home or sent them on Spring Break somewhere more child appropriate like Atlantis. There is nothing for the kids to do. (Kids were not an issue in Anguilla--I love kids. We have 3. We vacation WITH kids and WITHOUT kids).

We enjoyed our Parrot Cay vacation. We will be back. Next time I'd love to check out a beach cottage-which I heard was fabulous. The water is so blue and the stars are so bright. Very special place which will remain with us for a long time.
Unless they institute a kiddie club--then we are out of there!

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madison, nj
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 14, 2013

Every minute of our stay was special. The staff is friendly and interested in making the experience a good one. From stepping off the plane to find the Parrot Cay representative, the transfer process was easy and effortless. The rooms are terrific, I enjoyed the best massage ever at the Spa and the food! Usually, after a week eating at a resort hotel you are bored to death with the food. Here, there are so many interesting dishes to sample, you hardly have enough time to eat everything you want to try! The spa menu was truly outstanding and we enjoyed both restaurants. Just a little difficult for northeastern ears to adjust to eating on island time...I highly recommend a trip to Parrot Cay.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantnoble, General Manager at Parrot Cay by COMO, responded to this review, March 17, 2013
We are so happy that you enjoyed your break with us.

I have shared your comments with the spa and culinary teams, they are very much appreciated.

Best Wishes

Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jonesboro, Arkansas, United States
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2013

We visited in late September. The weather was beautiful. It was off season, so we felt like we had the run of the place. We had a garden view room. It was very comfy. They do have a traditional tea service every afternoon that is lovely. The breakfast service was so nice. There are activities you can participate in, but if all you want to do is lay on the beach or at the pool, this is the perfect spot! The staff were all extremely nice. There were lizards everywhere (a good thing) and orchids around the property.

Room Tip: Depends on how much you want to spend and if you want an ocean view. The garden room was nice.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantnoble, General Manager at Parrot Cay by COMO, responded to this review, March 17, 2013
Than you for your very kind review.

I am happy that you enjoyed your vacation with us, we hope to see you again very soon.

Best Wishes

Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gibraltar
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2013

We came for our honeymoon and experienced the time of ourlives! The island can only be accessed by its own private boat so you are guaranteed absolute privacy and safety. The incredible free upgrade to the beach house set the tone for a fantastic stay! Our beach house had its own private pool in the back garden, oh, which also led onto the sea! Bikes and driveres in buggies collect and take you anywhere round the island. The spa area offered private pilates sessions for all guests which i loved! The weather was beautiful and we went in september. Altho the odd day there was a little shower we could play board games, table tennis, read books etc in the guest house and indulge in cakes and tea!
The staff were some of the nicest, discreet, helpful ive ever met!
The food was always freshly made, and always had healthy options available or alternatives as we only eat veg or fish. The selection of fresh power juices at breakfast was a delight! The freshly baked breads, fish, yogurts- all beautiful and presentation was second to none!

All in all, for a romantic getaway experience like a honeymoon, it cannot be beaten!

Room Tip: Always make sure you confirm with the hotel what room you are getting for the money you are paying...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantnoble, General Manager at Parrot Cay by COMO, responded to this review, March 17, 2013
Thank you very much for taking the time out to write such a wonderful review.

We are all very pleased that you enjoyed your special occasion with us, and hope to see you back on Parrot Cay very soon.

Best Wishes

Grant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Parrot Cay by COMO

Address: Parrot Cay, Parrot Cay
Location: Caribbean > Turks and Caicos > Parrot Cay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Parrot Cay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Parrot Cay by COMO 5*
Official Description (provided by the hotel):
Parrot Cay by COMO in the Turks and Caicos is the northern Caribbean’s preeminent private island. It combines nature—1000 unspoilt acres, a mile-long powdered beach—with relaxed luxury and the multi-award-winning COMO Shambhala Retreat, which offers a range of holistic, Asian-inspired therapies as well as yoga and Pilates with world-class tuition. Accommodation, comprising whitewash interiors with chic teak finishing, includes beachside houses and villas. The island also features private residences, offering absolute privacy away from the main resort. The island’s two restaurants serve gourmet and easy dining as well as healthy COMO Shambhala Cuisine. Watersports, diving and island adventures complete the Parrot Cay experience. ... more   less 
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Also Known As:
Parrot Cay Providenciales
Parrot Cay Turks Caicos

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