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“Great atmosphere, friendly staff” 5 of 5 stars
Review of Howard Johnson Kaina Plaza Changzhou

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Howard Johnson Kaina Plaza Changzhou
4.5 of 5 Hotel   |   No.8 Tongjiang South Road, Zhonglou District, Changzhou 213003, China   |  
Hotel amenities
Ranked #8 of 438 Hotels in Changzhou
Changzhou, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great atmosphere, friendly staff”
5 of 5 stars Reviewed December 6, 2012

The staff are friendly and welcoming. They always have a smile and don't keep you waiting. I've had dinner and drinks here on a few occasions and have always enjoyed it immensely. The food is well prepared and delicious. The lounge bar is calm and an excellent place for meetings and drinks with friends. Live music is played but doesn't interfere with conversation.
I highly recommend a visit to this hotel.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ J, Guest Relations Manager at Howard Johnson Kaina Plaza Changzhou, responded to this review, December 10, 2012
Dear Jenjk

Thanks a stack for sending us your thoughts.
We are truly happy to have received such beautiful comments from you.
I am also very happy that you enjoyed our food and facilities.

We hope to see you again soon.
Next time, dinner is on me.

Bestest,

AJ
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41 reviews from our community

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Changzhou, China
1 review
5 of 5 stars Reviewed November 28, 2012

This is a very well managed hotel. The staff are friendly and helpful. The rooms are clean and comfortable to stay in. The free wifi throughout the hotel is very handy. There are a number of good restaurants within the hotel. The hotel also has a gym that includes a variety of exercise equipment, a swimming pool, table tennis room and saunas. Overall, the hotel excels in all the important areas you look for when choosing a place to stay. Would gladly recommend to others.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ J, Guest Relations Manager at Howard Johnson Kaina Plaza Changzhou, responded to this review, December 5, 2012
Dear Vincent

I appreciate the time you took to review the hotel.
Thank you so much for the great things you have written about us.
We do hope to keep up with the amazing service given to you and the rest of our guests.

Bestest,

AJ
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China
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 26, 2012

There are many reasons to give this hotel five stars. The friendly, fuss-free check-in was the first sign that this hotel was a step above the rest. I only had copies of my passport due to visa issues but this didn't create any drama. We were even given ginger tea (coffee also available for free 24/7 next to reception) while we waited for our room key. Our spotless suite had a separate bedroom and lounge/small kitchen area. A full-sized fridge and microwave definitely make this a good choice for longer-term stays.

We ate the lunch and breakfast buffets as well as ordering room service for dinner. Food was fresh, high-quality and well-presented. Service in the restaurant was exemplary.There was a slight glitch in the room service as they only had enough spaghetti left to serve one person, not two. My vegetable curry was a perfectly delightful substitute but running out of spaghetti does seem strange in a western hotel.

We quickly discovered that the bathroom door would not slide as it had come off its runners. This was promptly fixed during our sojourn to the hot springs. The bathroom has a shower head placed over the bath which might be annoying for purists who like to have the bath and shower separated. There were speakers in the bathroom so you could watch TV through the glass enclosure whilst luxuriating in the bath. There was also a screen which you could pull down if you wished to shower in privacy, except it was useless. The glass panel was equally transparent with or without the screen. Hotel architects of China seem to believe that women want to watch men soaping up their tackle at 7 in the morning.

For business travellers with a car, this hotel is located conveniently within 10 minutes from the city centre. if you are depending on taxis, they can be difficult to obtain as the area around the hotel is only sparsely developed at the moment. The lack of restaurants and services in the immediate area means that you are heavily reliant on the facilities in the hotel.

The only reason I gave this hotel four stars was because of the few minor quibbles mentioned and problems of location for those without a car. Overall, I cannot praise the facilities and quality of staff highly enough. A pleasant, value-for-money stay in a professionally-managed hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ J, Guest Relations Manager at Howard Johnson Kaina Plaza Changzhou, responded to this review, November 28, 2012
Thank you for pointing out so many great things about the hotel.
You put a rather lengthy conversation down for me to read and I appreciate the fact that you really put some thought into your review.

Running out of spaghetti does seem a bit strange considering the amount of meals we make using it. This will definitely be looked into. Regarding the presentation and service of the meals you did have I am truly happy you enjoyed them.

Apologies for the bathroom door and it having a mind of its own. It must have been overlooked when the room was inspected before your arrival. We will put more effort into checking every possible corner of the rooms before marking them inspected on our computer system Especially the screen between the bathroom and bedroom.

Our hotel has indeed been built in a developing area. Quiet a shame to be a distance from the more upbeat area’s of the city. I understand how difficult it is to find a taxi from the hotel and apologize for not arranging one of the two hotel cars available to guests.

Thank you again for an inspiring review.
We do hope you will stay with us the next time you are in Changzhou

Bestest,

AJ
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Changzhou, China
1 review
5 of 5 stars Reviewed November 11, 2012

The hotel has great services and good gym for Pingpang, swimming, running and so on. The lobby bar is also very good with very good singer named Marian and her partner and good drinks. There are Japanese resterants, Buffe resterant with tasty food. We can get taxi booked if we need this.The hotel supervisor called A.J is very good people and he will provide everything you need by his best.

Room Tip: "Rooms on the south side are quieter" "Corner suites are large and sunny" &quo...
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ J, Guest Relations Manager at Howard Johnson Kaina Plaza Changzhou, responded to this review, November 12, 2012
Dear Mariah

Thank you for the beautiful comments. It is always pleasing to receive feedback from our customers following their stays and we are delighted that our team’s personal and attentive service reached your expectations.

We are extremely proud of our team and always strive to achieve a “home away from home” ambiance to compliment the high standard of product that we work at daily to maintain to a world class level.

Thank you once again for taking the time to review your experience with us.
The next drink's on me!

Bestest,

AJ
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Sydney, Australia
1 review
5 of 5 stars Reviewed September 24, 2012

A very well presented hotel with great rooms and superb friendly staff always willing to go the extra mile. I have stayed at this hotel over 10 times, for periods in excess 2 weeks over the last year and I keep coming back. The hotel is well placed for the shopping districts and some of the local high quality restaurants when you fancy venturing out, with the hotel staff only too willing to share and provide their favourite choices. The gym is well resourced, the pool is clean and well kept and there are separate male and female sauna’s and steam rooms. Free reliable Wi-Fi is available throughout the hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ J, Guest Relations Manager at Howard Johnson Kaina Plaza Changzhou, responded to this review, September 27, 2012
Dear John

Well, what a lovely read. We could'nt have asked for a better review.
As you know, we really do everything in our power to take care of our guests.

We look forward to seeing you again soon.
Safe travels!
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Auckland, New Zealand
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 12, 2012

A beautiful hotel, great rooms and friendly staff. This hotel was booked for us by our local hosts and we were pleasantly surprised. Free wi-fi is almost never available in large chain hotels, so I was impressed by its availability here. It enabled us to stay in touch without worrying about additional costs. Recommended.

Stayed June 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Howard Johnson Kaina Plaza Changzhou, responded to this review, July 5, 2012
Dear Numun

Thanks a bunch for your great comments on the hotel.
We are extremely happy that the Wi-Fi was a convenience to you.
The staff here really do take pride in how they serve our guests. They will be
pleased to know how you felt about them.

Thanks again for taking the time to put pen to paper.
We hope to see you again soon.

Kind Regards,
AJ
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Vienna, Austria
Top Contributor
90 reviews 90 reviews
54 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 20, 2012

Even though the hotel was opened during last year, i did not have time to stay and test the hotel until today.
The check in and out speeds were satisfactory. The room was clean and fully equipped for my needs. The bathroom had a tub for increasing satisfaction. The amenities were enough. The room had free of charge wi-internet which also increases satisfaction.
The breakfast buffet had enough choices.
The lobby are was big but lack of sitting facilities. There were always a lot of staff saying good morning and evening so you may not have some privacy at the lobby. :)

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emilie B, Responsable relations publiques at Howard Johnson Kaina Plaza Changzhou, responded to this review, March 23, 2012
Dear Laquila,

Thanks a million for this positive comment and it is a fair point for the lobby. The thing is some of our guests really like to be welcomed that way. Now I believe we need to find quickly the good balance to make the “respect my privacy fans” like you and me also happy.:-) I hope we will see you soon in our hotel.

Kind regards,
Emilie
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Additional Information about Howard Johnson Kaina Plaza Changzhou

Address: No.8 Tongjiang South Road, Zhonglou District, Changzhou 213003, China
Location: China > Jiangsu > Changzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 438 Hotels in Changzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Howard Johnson Kaina Plaza Changzhou 4.5*
Number of rooms: 343
Official Description (provided by the hotel):
Urban flair and tranquility converge at Howard Johnson Plaza Changzhou, located in the heart of the city, adjacent to the Railway Station and only 45 minutes train ride to Shanghai. Extravagant modern appointments, classic styling and uncompromising personal service make this Changzhou's best choice for both leisure and business travelers. ... more   less 
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