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“Not up to standard” 2 of 5 stars
Review of Agriturismo Podere San Lorenzo

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Agriturismo Podere San Lorenzo
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4a Strada Lungarno, 588, 52028 Terranuova Bracciolini, Italy   |  
Hotel amenities
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
“Not up to standard”
2 of 5 stars Reviewed March 9, 2013

Recommendation is paramount when booking accommodation in a place you have never been before.
It was quite a responsibility to choose a holiday let for ourselves and four friends from the U.S.
So, with such good feedback from previous guests at Podere San Lorenzo, I felt confident that we would be totally happy and comfortable there.
We arrived at about 5 p.m. after a long drive to find that we were not expected, despite having to pay for our apartment by bank transfer, in full, at the time of booking!
No sheets, towels or curtains, so we had no choice but to go away and return in two hours!
Ruth had finished making the beds when we returned, and the curtains would go up the next day.
Not enough dishes for six people in the three bedroom apartment and no drawers in one of the bedrooms, so Ruth sorted that out for us.
Comfortable seating for four only, so two of us had to sit on hard chairs when relaxing (in between running around trying to kill the flies).
Sadly, when we asked for extra towels, we were asked to pay 8 Euros!!
It is not about the money, but if I was running this business, I would have offered a glass of wine or towels at no extra charge as a way of saying "sorry" for the mess up!
A bit of customer service goes a long way!
The constant insect companions inside and outside the apartment meant that it was not a comfortable stay. Our first duty was not to go shopping for shoes and handbags, as you might expect when in Italy, but to source numerous anti insect ammunition. Sprays, candles, tablets etc. etc.
Needless to say, we decided not to eat in the restaurant on site!!!!!
I suppose we should have expected the unsavoury smells, as we were on a farm, but.................. we didn't.
They could have put the pig pen a little further away from the apartment buildings!
All in all, I would give this place 4 out of 10.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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72 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 3, 2012

This is the fifth visit in three years for our tour company and we are never disappointed by the fabulous welcome and smiling faces of Ruth and Salavatore.
This visit was for 11 nights and we all stayed in Casa Anna
We did not bother hiring a car from Pisa airport this time instead Ruth organised a local taxi to collect 5 adults with bags for a return cost of 340 euros.
The taxi company are based in montavarchi and are more than happy to arrange group days out.
Or you can hire a car from the local township on a day to day basis.
We were able to visit Florence by train as Ruth took us to the train station and then you have a 25 mins journey to the centre of Florence without any car parking headaches!
We decided to eat every evening at the restaurant within the complex and rate the homemade pizzas as better than anywhere else.
The 3 course evening meals are always freshly made with most of the produce coming from the farm, this includes the local wine which is also from the local vines. I recommend the 2006!
Their wine list has some exceptional labels, Amarone, Barolo, and the Tuscan Brunello.
It's not cheap but no more expensive than the other restraints charge and you have the magnificent views to take in whilst enjoying your tipple.
We had several games of tennis , which in the hight of summer made jumping in the lovely swimming pool even more enjoyable.

I did not like the fact that some our Germanic guests would lay claim to the sun beds and then go out for the day. This needs addressing by the management as it could spoil a truly relaxing holiday.
We will be planning our next visit for Easter (1 week) followed by a 10 day break in summer.
Can't wait!!!!!!!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bielefeld, Germany
Top Contributor
85 reviews 85 reviews
30 hotel reviews
Reviews in 40 cities Reviews in 40 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 24, 2012

We would agree with most of what is said within the Summer 2012 reviews and were very impressed with the facilities, food (although there is room for improvement with breakfast)location and customer service provided by Rachel and family. However if you are offered Casa Padronale be aware that although spacious this has a shared entrance into the lounge which we found uncomfortable and were not previously warned about. We have spent many of our summer holiday's in Tuscany and would recommend others to stay here, however check out the specific apartment carefully before you book.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 23, 2012

We stayed as a family with three children at the end of August / beginning of September. I was initially a bit apprehensive about taking the children out of their comfort zone (they are used to package holidays with entertainment etc.) but could not have been more wrong. I felt that they really appreciated the simplicity of the farm - the animals, the hide and seek, and especially THE MOST FRIENDLY DOG IN THE WORLD!! Freddy the alsatian was the highlight of the trip for all three of them, and they liked nothing better than taking him for a walk to see the animals first thing every morning. The highlight for me was that I actually forgot what day it was! Regularly!! A real opportunity to "switch off" and just relax.
A perfect holiday made even better by the friendliness of Ruth, Salvatore and their lovely family and staff.
Thank you so much for a fantastic break, and all the very best for the future!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, Ireland
1 review
5 of 5 stars Reviewed September 17, 2012

We spent a wonderful week (8-15 Sep) at San Lorenzo, with our daughter (18 months) and parents.
We would thoroughly recommend this to anyone seeking a true Tuscan experience.
San Lorenzo is an idyllic rural retreat, well situated for exploring the beautiful and historic offerings of Tuscany.
The Estate itself rises to a stunning hillltop setting, surrounded by vineyards, olive groves and a variety of farm animals.
It offers more variety and local culture than a hotel or villa could hope to.
However, it is the hosts (Ruth, Salvatore, Thomas and Britney) make this place special.
Their service is exemplary. Their passion and hard work is evident throughout.
Salvatore's home cooking is excellent and all the more so, in the knowledge that almost all produce is from the Estate.
The half board option offers excellent value.
If you are looking for something special in Tuscany - you will go a long way to beat San Lorenzo.

Room Tip: We stayed in the San Lorenzo apt which is ideal for 4-5 people and offers the privacy of being on se...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 27, 2012 via mobile

Ruth and her family make you feel totally at home as soon as you drive through the gates! Nothing is too much trouble and the food is fantastic. We stayed for a week and wish we had stayed for two. We met some really lovely people and the children made loads of friends. The overwhelming feeling is one of trust and respect. We will definitely be returning and would recommend Podere San Lorenzo to anyone. Having a car is beneficial as it is a very convenient place to visit many beautiful places such as Florence and Siena. Thank you Ruth,Thomas and Salvatori for a very happy holiday which we class as one of our best.

Stayed August 2012, traveled with family
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Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 24, 2012

We stayed at San Lorenzo in August 2012 for two weeks as a family of three, our daughter is (was) nine. We thoroughly enjoyed it despite the record temperatures of over 40C almost every day!

The heart and soul of this "resort" is the family managing it - Ruth (front of house), Salvatore (back of house & head chef) and their son Thomas (a bit of everything). They and all their staff have provided perhaps the best customer service we have ever had. Nothing was too much trouble, including in our case no less than three trips to the local doctor! They genuinely care for their guests as much as they care for their business which is why they have so many good reviews and so much repeat business. Even if there are things you can pick on, you don't because the overall experience outweighs anything else. In the end it feels more personal than just a business transaction for a holiday. This is a place and a family you want to succeed.

We rate the service as spectacular and other aspects as good or very good giving an average of very good to fit in with TA system.

I'll now try to be more specific and helpful. :-)

The location is easy to get to by car, as we did, with fast access from the Autostrada. This also helps with travel times to certain other parts of Tuscany for those wanting to explore the area. Rome even is only a 2hr drive south so is within day-trip range. There is ample covered parking in close proximity to the apartments and it's possible to move your car right next to them for short periods for loading and unloading the bags. Although there were people staying without a car I'd have to say it is much better to have one as there is nothing within walking distance.

San Lorenzo is on a hill and could not be more private and peaceful. The views from every direction are of the Tuscan countryside or vineyards. Being on a hill, you often get a refreshing breeze in the evening and despite the extreme heat we encountered we never felt as completely overwhelmed by it as we did when we took a day out to visit Florence or other cities. For this reason, and the fact we have already seen a lot of Tuscany, we spent a lot of our time at the resort and by the pool.

The working farm activities do not intrude in any way but are there to enjoy, the animals for example, if you wish to. An added bonus for kids or animal lovers.

The meal packages are good value and you should not be worried about booking them in advance. We had a couple of breakfasts and nine dinners and enjoyed them all. Food quality of course depends what you are used to and if you are a real food nut then you will want to go out and explore other restaurants as we did. San Lorenzo aims to be highly self sufficient in ingredients they use which naturally enough restricts the menu options, no fish for example, but what is served is very well done and plentifull. The taste of the home produced ingredients does come through. You will certainly not be disappointed with the quality or quantity of Salvatore's cooking, you may wish for a wider menu. Italian breakfasts are always a sad thing for someone who enjoys a "Full English" but San Lorenzo breakfast is as good or better than you can expect anywhere else. All our meals were on the outdoor terrace by the pool. A lovely setting with the opportunity to socialize with other guests or not, as you choose.

The pool was one of the reasons we chose San Lorenzo as our daughter is half dolphin, hence our first doctors visit being for "swimmers ear"! It is an excellent "family pool" and suited our purposes very well. If you want a tranquil moment of breast stroke and reflection you will be restricted to breakfast time or late evening really, depending of course on the number of kids staying at the time. On the other hand, if you have kids then they are unlikely to be short of friends to play with. The question of sunbeds is no different to everywhere else you might stay and I won't go into it except to say the German family previously mentioned (valid comments) were in every other respect very nice people.

It is easy to get coffee, cold drinks and ice-creams by the pool either being served when someone is there or helping yourself (except coffee) and writing it in the book.

Because we stayed from Wednesday to Wednesday we were in two different apartments. The first was Casa Lucia which was okay, with a good central location. It is called "boutique" and I think this is best interpreted as being better for 2 people than for 4 and for those not intending to cook an awful lot. That's our opinion though. The next people in there were a family of four and they seemed happy enough. Our second was La Capanna, which is the wooden hut. This was much more spacious and located at the far end of the resort away from other guests and closer to the farm so you have more privacy or more isolation depending on your point of view. It worked fine for us.

The immediate surrounding area and the town of Terranuovo B is nothing spectacular by Tuscan standards but unless you intended to walk everywhere this is not a concern. It does provide all the services and shops you might need, supermarket and so forth. A very short drive gets you into the sort of countryside and villages you expect to see around here and there is plenty of choice for days out, wine, food, etc.

Overall, as said at the top, we really enjoyed our stay and would like to thank Ruth, Salvatore and Thomas for making this a thoroughly enjoyable and memorable holiday.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Agriturismo Podere San Lorenzo

Address: 4a Strada Lungarno, 588, 52028 Terranuova Bracciolini, Italy
Location: Italy > Tuscany > Province of Arezzo > Terranuova Bracciolini
Hotel Style:
Ranked #4 of 11 Specialty Lodging in Terranuova Bracciolini
Number of rooms: 9

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