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“Great place for a family to stay the night before flying out of Rome.” 5 of 5 stars
Review of Hilton Garden Inn Rome Airport

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Hilton Garden Inn Rome Airport
4.0 of 5 Hotel   |   Via Vittorio Bragadin 2, 00054 Fiumicino, Italy   |  
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Hotel amenities
Special Offer
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Ranked #7 of 22 Hotels in Fiumicino
Certificate of Excellence 2014
GreenLeadersGold level
New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
“Great place for a family to stay the night before flying out of Rome.”
5 of 5 stars Reviewed April 12, 2013

We were two adults in the bedroom and two kids on the sofa bed. We love the free internet. It was two clean, bright, large, quite rooms with a full and 1/2 bath. There was a free shuttle to airport. The staff was very helpful and spoke English. It was a great value for a family. I would recommend this hotel to any family flying out of Rome in the morning.

Room Tip: The room we stayed in had a bedroom, a livingroom, a full bath and a 1/2 bath.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, May 20, 2013
Dear Guests,

thank you for posting your comment on TripAdvisor. I'm glad that your stay was overall satisfactory and that your experience was positive especially for the staff attitude. We really believe that it makes the difference.
I hope we can have another chance to meet you for your next visit to Rome.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,385 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Tokyo, Japan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 12, 2013

There was a bad smell of synthetic polish in the rooms and no window to open
I changed the room but the new room was about the same
The cleaners are good but over enthusiastic with the unfriendly products they use
As I have an allergy it was an uncomfortable night
Also breakfast was a poor experience. No coffee cups, poor breakfast selection and overcrowded
Will choose another hotel next time despite staying here many times

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, April 22, 2013
Dear Guest,

thank you for posting your comment on TripAdvisor. I really apologise for all inconvenient you had during your stay, I personally took a note about all inconvenients and will follow actions to prevent for the future. For the room perfume I can say that we have already provided for a new fragrance that is giving us positive feedbacks. I hope you can give us another chance to consider our Hotel again for future stays.
Sincerely,

Simone Iovacchini
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 11, 2013 via mobile

This hotel is considerably cheaper than the other Hilton that has a connecting tunnel to the terminal.

To access this one you get the free coach which takes about ten/fifteen minutes.

Hotel is fine.... standard airport style hotel. Not the best but overal, due to price, I'd say 'very good' and would stay again.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, April 22, 2013
Dear Guest,

thank you for posting your comment on TripAdvisor. I'm glad that your stay was overall satisfactory and that your value for money was worthy. I hope we can meet you again for your next visit to the eternal city.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2013

We were stuck in Rome and put up here by the airlines. The room was very clean, beds comfy, bathroom was beautiful with a bidet.
Staff was very nice and accommodating. They let us make phone calls at the front desk, they tried to accommodate our dietary needs. Hard to get into Rome from there, shuttle only goes to the airport, and only runs on the half hour.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, April 22, 2013
Dear Guests,

thank you for posting your comment on TripAdvisor. I'm glad that your stay was overall satisfactory and that your experience was positive despite the cancelled flight experience.
I hope we can have another chance to meet you for your next visit to Rome.
Sincerely,

SImone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
M3lyssa
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 31, 2013

We booked the Hilton Garden Hill for our last night in Rome, it's close proximity to the airport and free shuttle were the main draws.
The room was very clean and comfortable. The restaurant in the lobby offered a better than average hotel meal and the shuttle departed every 30 minutes.
The hotel was worth the price and convenient.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, April 22, 2013
Dear Guest,

thank you for posting your comment on TripAdvisor. I'm glad that your stay was overall satisfactory and that your experience was positive. I hope we can meet you again for your next visit to the eternal city.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yellowknife, Canada
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed March 29, 2013

We booked a room at this hotel thinking it would be convenient for our family (my husband, myself, 3 year old and 6 month old) after an international flight. We will not be staying here again.

Problems :

It is a fairly long walk from the arrival and not well marked. My 3 year old was exhausted after walking it and would probably have been better off in a cab to another hotel.

Check in was horrible ; apparently our baby meant four people and we were forced to upgrade to a bigger room that was more expensive. This has never happened to us before, she always sleeps in our bed during our travels. We explained that an extra cot was not needed for her, howerver, front desk did not listen and had two cots sent up. What baby sleeps on a bed?

At the extra cost was access to a snack room and breakfast. They keys did not work to get into the snack room and had to be recharged twice.

We asked front desk how late the Ostia was open and they told us 6PM. We left ay 4:30 PM to find a closed fence - it closes at 5 on weekends. 75 Euro cab ride for nothing.

We are willing to pay extra money to stay at airports for convenient, but this one did not prove to be convenient at all.

Rooms were quiet and breakfast was good, however, we will not be staying here again.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, April 22, 2013
Dear Guest,

thank you for posting your comment on TripAdvisor. I really appreciate your detailed and constructive review and I apologise if the experience at the check in was not good as expected. A little child is allowed to sleep in bed with the family, we will investigate on what happened. Usually we don't have feedback like this, we do our best to satisfy our guests. I hope you can consider this an acident and I hope also you can give us another chance to consider our Hotel for the future.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
86 reviews 86 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 29, 2013

On the grounds of the Fiumicino(Rome) airport, the Hilton Garden Inn is nearly everything you would want from an Airport hotel. Free Wifi, Free Shuttle Bus Service to the Airport Terminals, Free coffee in the morning, Cold orange and lemon water in the afternoon, Large comfortable modern rooms, Multilingual front desk staff and a Bar. My only dissapointment was the food.

Room Tip: Eat before you arrive.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, April 22, 2013
Dear Guest,

thank you for posting your comment on TripAdvisor. I'm glad that your stay was overall satisfactory and that your experience was positive. I really apologise if your Restaurant experience was not up to your expectations, If I could have more details in order to improve our performance.
I hope we can meet you again for your next visit to the eternal city.
Sincerely,

SImone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rome Airport

Address: Via Vittorio Bragadin 2, 00054 Fiumicino, Italy
Phone Number:
Location: Italy > Lazio > Province of Rome > Fiumicino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Fiumicino
#3 Romantic Hotel in Fiumicino
#4 Luxury Hotel in Fiumicino
#5 Business Hotel in Fiumicino
#5 Family Hotel in Fiumicino
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Rome Airport 4*
Number of rooms: 282
Official Description (provided by the hotel):
The hotel is located on the Leonardo da Vinci Fiumicino airport platform in front of Cargo City. A complimentary Airport Shuttle service is provided from the hotel to/from the airport from 5 AM to 1 AM. The service is operated by a yellow, Orange, Blue & Green Bus with "Easy Parking" Logos on both sides. Please look for "Airport Shuttle" Signs. Free wi-fi Internet access is available throughout the hotel and free 24-hour Business Centre with high speed Internet access and remote printing facilities. All 282 guestrooms at the Hilton Garden Inn Rome Airport have modern decor and soundproofed windows. Each includes a private bathroom with a hairdryer. Self-adjusting Garden Sleep System beds with duvets and ergonomic Mirra chair. In-room safe, individual climate control, reading lamps, two telephones and tea and coffee making facilities. This is 100% non smoking Hotel. For guests who smokes the Hotel has designed smoking areas outside the building to accommodate their needs. There is a room recovery fee of 150 €uro for guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition. On-site restaurant serving buffet breakfast, lunch and dinner and offering traditional Italian/International cuisine and a Lounge Bar featuring plasma screens and offering cocktails, sandwiches, salads and more. Guests can use the microwave room to prepare ready-to-cook meals sold at Pavilion Pantry shop. The hotel is a 2-minute drive from the A91 Highway for easy connections to the EUR business district. Trains to Fiera Roma and central Rome leave from the airport train station, and the ride takes around 30 minutes. ... more   less 
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Also Known As:
Hilton Garden Inn Rome Airport Hotel Fiumicino
Hilton Garden Inn Fiumicino
Fiumicino Hilton Garden Inn
Hilton Fiumicino
Hilton Garden Inn Rome Airport Fiumicino

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