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“Will never stay here again!” 1 of 5 stars
Review of Kyriad Lille Ouest Lomme

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Kyriad Lille Ouest Lomme
3.0 of 5 Hotel   |   110, rue du Grand But | Zone Commerciale du Grand But, 59160 Lomme, Lille, France   |  
Hotel amenities
Ranked #2 of 5 Hotels in Lomme
1 review
3 helpful votes 3 helpful votes
“Will never stay here again!”
1 of 5 stars Reviewed September 7, 2013 via mobile

Quite possibly the worst hotel I've stayed in! Bed bugs; hole in the ceiling; toilet wouldn't stop running; bath and sink wouldn't drain; broken shutter; no working plug sockets; taps were falling away from the wall. Worst part is house keeping who do not take no for an answer, hung the do not disturb sign and four times we were walked in on each morning. All before 9am!

  • Stayed September 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    5
    40
    21
    11
    5
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29
26
1
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
St. Albert, Canada
Top Contributor
132 reviews 132 reviews
67 hotel reviews
Reviews in 79 cities Reviews in 79 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 31, 2013

Hotel is conveniently located, just off a freeway and close to a large shopping centre with a variety of restaurants, theatres, and shops. Room was small but had all essentials and was very clean. Not enough electrical outlets to charge all our phones, cameras etc. There is an elevator - which we did not find until we had carried our bags up the stairs. Go through the door to the guestrooms on the main floor to find it! Lots of parking and there is an enclosed parking area that is locked at night. We found this a good place to stay travelling through the area, but there is little to do in the evening. Breakfast is available but we chose to go to the shopping center so cannot comment on the breakfast. We did find the roads to and also around the shopping center somewhat confusing - lots of one ways that seemed to change direction in some instances - and we seemed to drive a long way to go a short distance. We would have walked had we realized how close the center was.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 27, 2013 via mobile

The service wasn't real, my room was a nightmare it was smelling dump, the bath and the lavatory was blocked eventhough i reported it nothing has been done to at least repair it. overall very bad experience, never ever again.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neumunster, Germany
Top Contributor
101 reviews 101 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 25, 2012

This hotel is located close to a shopping centre which is great. However, the overall location is closer to the industrial area of Lomme rather than the town itself. The rooms are a little on the small side and could do with a facelift. Breakfast is just OK and I think you could get better at the shopping centre. Overall, OK for an overnight stay when traveling through.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kent
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 10, 2012

Stayed here for 3 nights in August 2012. Very good value for money if staying on a room only basis..... don't pay 9 Euros for continental breakfast per person every day - a huge Auchan supermarket is 5 minutes walk away so go there. Rooms are small but have everything you need including tea & coffee making facilities. Bathrooms seem new and are very clean. Could do with a good dust in some areas though. If going into Lille, leave the car at the hotel (free parking and secure at night) and walk to the underground - a 24 hour go everywhere ticket was only Euro 5. Quite a fair bit to do in the evenings - head towards Auchan and behind it there's a nice complex of restaurants, cinema, bars and a couple of shops. Would I stay again..... yes if I was passing through but wasn't impressed with Lille so won't choose to go back to that area.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2012

I Stayed here for 2 nights in April 2012.
Many people I was with on the trip doubted the quality of the hotel due to it's 2-star rating but I found the hotel to be very good.
The rooms where large and the beds were the most comfortable hotel beds I have ever slept in.
The bathroom had both a bath and shower and had soap and bath cream provided.
The Room had a TV , tea and coffee and Linen cupboard with extra pillows and blankets.
The breakfast was a buffet which was very nice and had a good choice of foods.
The staff were polite , but the location was not very central.
Overall a very good hotel

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
Top Contributor
66 reviews 66 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 20, 2012

Was in the area for a wedding and receptions in outlying towns so the location was superb, just off the autoroute. The added bonus was free and secure parking. Rooms are quite small but clean and the coffee making facilities and water were a nice touch. The bathroom was adequate and included toiletries and a hairdryer.
Breakfast was very good. Lots of choice including hot food and a pleasant,airy room although we did not have any other meal there.
A large shopping mall is within walking distance as is the metro. Although we did not go into Lille I would think it would be a good choice to stay as long as you ate in the city centre or by the shopping mall as the restaurant opening hours are not good.
Overall for what we paid it represented extremely good value. There is another hotel chain on the same site but no problem ever finding a parking space.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kyriad Lille Ouest Lomme

Address: 110, rue du Grand But | Zone Commerciale du Grand But, 59160 Lomme, Lille, France
Location: France > Nord-Pas-de-Calais > Nord > Lille > Lomme
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lomme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad Lille Ouest Lomme 3*
Number of rooms: 56
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