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“Amazing!!!!” 5 of 5 stars
Review of The Residence Zanzibar

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The Residence Zanzibar
5.0 of 5 Hotel   |   Mchangamle, Kizimkazi 2404, Tanzania   |  
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Ranked #1 of 4 hotels in Kizimkazi
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Amazing!!!!”
5 of 5 stars Reviewed January 30, 2013

The staff & service are just amazing. The hotel, facilities and grounds are beautiful. The suites and amenities gorgeous. Loved riding around on the supplied bikes. The view is beautiful & pristing. The food was very good standard and interesting themes. We only had a quick visit but would highly recommend for those wanting something a bit different, a place that is truly relaxing and where the little details are taken care of. No request was a dram - staff were just so attentive and accommodating. Sunset cruise was absolutely beautiful - definitely do it. We were there as part of a work trip and required catering for our departure - the Food & Beverage Manager (name - Soon) and Chef both met with me. They were so professional. Soon is a credit to this establishment, he was so lovely and gracious. Take away food was of a high standard. Hope to come back and would highly recommend to our clients.

Room Tip: It is a bit of a drive from the airport so, as long as you are aware of this its not a problem.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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373 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 29, 2013

My husband surprised me by taking me to The Residence, Zanzibar for our honeymoon last year Feb. I didn't know what to expect but was absolutely speechless when we arrived.
From the very first person that greeted us, the service was exceptional. Something that other places should take lessons from.
We were whisked away to our private Sea-Front Villa on a golf cart and on arrival we were shown around the villa. I could not stop looking out on to the stunning view. Blue Skies, blue sea, the beach just foot steps away but the most beautiful of all- the silence. Just the pleasant sound of the soft waves and the palm trees swaying slowly in the wind- thats it!
I had never seen anything like it before....it was pure heaven!
The food in the resort was fresh, and tasteful. The dinning experience was unique as the head chef would personally ask his guests if the food was ok, and if not if there was anything else he could prepare for you.
We tried out some excursions including, the sun-set cruise (absolute bliss to say the least), and snorkelling (the husband enjoyed this more!). We also treated ourselves to a trip to the spa, which was excellent.
Overall our experience at The Residence, Zanzibar was just amazing and we would highly recommend it to anyone.
We would love to go back someday!

Room Tip: Beach Front Villa is a must!
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 23, 2013

Stayed at The Residence in Kizimkazi, Zanzibar last week with my mother. The Residence has many fantastic qualites which can be summed up by stating that the setting, staff and service are top class. I took advantage of the opportunity to snorkel, it was great fun. The water is clear and warm and the guides friendly and knowledgable- this is free to hotel guests. We arranged an outing to a spice farm tour through the hotel which was really interesting. I highly recommended this resort.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 18, 2013

Stayed here with my family in early January, the service is the hotel is excellent as is the accommodation and food. It is a pity that they have closed the Library bar as it would have pleasant to go for a drink in the evening away from the restaurant bar. I felt it lacked a centre in the evening after dinner. However this is a personal choice.
Overall a good experience and would recommend.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2013

My husband, son and I had an absolute ball here over the new year period.
Staff are attentive, kind and always willing to help. This I believe is down to the top tier managers all being Mauritian and French. Having travelled to both places many times, it was evident they are trying to bring their level of service to this African island. Many reviewers talk about the bumpy road approaching the hotel..really not an issue, try trekking in Costa Rica!
Villas are stunning, well maintained and cleaned to the highest standard. We had a garden view (217)? Second row we called it...and we're thrilled, as we had foliage covering our pool, we often went skinny dipping! Boating staff are extremely friendly and cool and a special thanks to "trumpetfish"! Who was delightful with my 12yr old son. We did the sunset sail tour but as no wind managed to swim with dolphins instead!
Food...if you have been to Mauritius/Seychelles/Maldives...much the same....good quality fish and produce served by efficient staff and cooked by European chefs. All beautiful presented and delicious.
All in all a great hotel and holiday location. Now the downside:(
Airport transfer $116 each way...sorry we are sitting ducks,...surely a hotel of this standard includes the 45 minute transfer ..or build it into the cost?
Husband and son went diving..was it necessary to put another $60ish for their transfer to diving location..surely spending money on the island is helping the local economy ..the diving school should pick up that cost
An unwelcome visitor in my room New years Eve...a snake...apparently it's unusual! Ok I understand that, but a bottle of champagne at dinner that night to compensate...maybe a few dollars off the bill might've helped!! I was totally freaked! Admittedly the hotel offered to move me to another room..2 nights before I leave when I've settled in..not an option!!
More hobie cats...we tried twice to sail in the afternoon ( as its tidal here, so no sailing in the mornings) but to no avail.

Despite the above would recommend a stay here, honeymooners will get peace and tranquility and families are extremely well looked after

Room Tip: Garden view....opposite presidential villa...they are not overlooked
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
102 reviews 102 reviews
82 hotel reviews
Reviews in 57 cities Reviews in 57 cities
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed January 15, 2013

This is a high end quality property which helped save my holiday. I came here after leaving Diamonds La Gemma D'ell este (see review) a hotel which did not meet any expectation with regard to service or cleanliness.. The saying "what you loose on the swings you gain on the roundabout" aptly applies here, in this case. On entering The Residence it is more than obvious that you are immediately into a new ball game with regard to service, comfort, style and class. It is as previously noted an oasis of pure bliss.The villa's are spacious, luxurious and well maintained. The comfort of the bed alone eased the bad memory of the previous property . The residence is superbly managed. It is customer focused in every respect, with a management that has as its obvious goal, the achievement of the highest standards of excellence, in ensuring customer comfort and satisfaction.

The food and spa were wonderful features for me. The ambiance of the dining room is both soothing and relaxing. Breakfast is high quality. It is a place to pamper yourself. One of its outstanding features is the presence of some highly trained Mauritian staff, who just don't work in hospitality, or,in a hotel, These men/women have a passion and love for what they do that makes the difference. This is the difference between the excellent and the mediocre. The Residence Zanzibar is an all round excellent product and a place that was a delight to stay in. Your brand has won a customer.

Just 2 comments with regard to a possible improvement. Not having a TV in the bedroom was a little disappointment. Like a previous review it is the only place I watch TV on holiday. A gents haircut at $US60 is a bit over the top. The quality of every service does not have to be outrageous in price. All in all excellent. Thank you for a wonderful few days

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wicklow
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 14, 2013

Zanzibar is every bit a true representative of "down and dirty" Africa; broken buildings, intermittent electricity supply, chaotic scenes at the market, cars dodging bodies walking or sitting on the roads (generally in the pitch dark) - sights and sounds to exilharate and terrify you at at once. It's true that The Residence is an hour's drive from the airport which does have its drawbacks, but the journey is definitely worth it....and how! No expense has been spared to create this haven of tranquility on its own 30 hectare site. The oceanfront villa was magnificent - beautifully appointed, ample space to relax, superb bathroom (including an outdoor shower in its own inner courtyard), the most wonderfully comfortable bed I have possibly ever experienced and, best of all, bicycles that come with each villa so you can get about the sprawling estate easily (and I think it's quirky and delightful the bicycles are a variety of colors). It's fun exploring the different restaurants - I recommend the Dining Room, which is open plan and overlooks the beach and sea- and then finding your way to the spa for some really special attention to help you unwind. My massage and pedicure were top class. The admin team could not have been more helpful, organising a day trip to Stone Town with our own guide who took us on a fascinating day-long tour. First stop was a spice farm (have you ever seen cardamon pods growing and did you know that vanilla is in fact a parasite that lives off other plants??). We toured the palace which is steeped in faded glory (and a few injuries, having been bombed by the British for 45 minutes during the shortest war in history) and visited Prison Island where there is a colony of giant land tortoises, including a dear old soul who is 189 years old, bless her (or him, we weren't too sure). A particular pleasure for me was walking along the deserted beach at 7.30 every morning and encountering the wooden cart being pulled by Boss the Bull and his team of beach sweepers, who were delightful and kept the beach spotless. We enjoyed our Residence retreat so much we extended our stay by two nights. The highlight was reserved for the last night when we had our own private dining table on the beach, with our own campfire and candles (and even a comfortable sofa for aperitifs beforehand) and a highly attentive waiter who could not have been more wonderful. It was a truly magical experience under the millions of stars one doesn't get to see much because of all the usual light pollution interference. I have no hesitation in saying I would most certainly go back to The Residence in Zanzibar. It makes me wistful just writing about it......

Room Tip: If you're travelling a considerable distance, go for an oceanfront villa. The gardens are lovely...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Residence Zanzibar

Address: Mchangamle, Kizimkazi 2404, Tanzania
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Kizimkazi
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 4 hotels in Kizimkazi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Residence Zanzibar 5*
Official Description (provided by the hotel):
Located in the South West of Zanzibar, Tanzania, The Residence Zanzibar has 66 spacious villas each luxuriously appointed with stylish contemporary furniture, private swimming pool and attentive service.The Residence Zanzibar is set on 32 ha of perfectly manicured gardens and a Spa that offers the finest Carita products.It boasts a mile-long powdery white sand beach, flanked by coconut palm trees and a Jetty that stretches 150m out into the warm waters of the Indian Ocean. ... more   less 
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Also Known As:
The Residence Zanzibar Hotel Kizimkazi
The Residence Zanzibar Kizimkazi

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