This is a high end quality property which helped save my holiday. I came here after leaving Diamonds La Gemma D'ell este (see review) a hotel which did not meet any expectation with regard to service or cleanliness.. The saying "what you loose on the swings you gain on the roundabout" aptly applies here, in this case. On entering The Residence it is more than obvious that you are immediately into a new ball game with regard to service, comfort, style and class. It is as previously noted an oasis of pure bliss.The villa's are spacious, luxurious and well maintained. The comfort of the bed alone eased the bad memory of the previous property . The residence is superbly managed. It is customer focused in every respect, with a management that has as its obvious goal, the achievement of the highest standards of excellence, in ensuring customer comfort and satisfaction.
The food and spa were wonderful features for me. The ambiance of the dining room is both soothing and relaxing. Breakfast is high quality. It is a place to pamper yourself. One of its outstanding features is the presence of some highly trained Mauritian staff, who just don't work in hospitality, or,in a hotel, These men/women have a passion and love for what they do that makes the difference. This is the difference between the excellent and the mediocre. The Residence Zanzibar is an all round excellent product and a place that was a delight to stay in. Your brand has won a customer.
Just 2 comments with regard to a possible improvement. Not having a TV in the bedroom was a little disappointment. Like a previous review it is the only place I watch TV on holiday. A gents haircut at $US60 is a bit over the top. The quality of every service does not have to be outrageous in price. All in all excellent. Thank you for a wonderful few days
- Official Description (provided by the hotel):
- Located in the South West of Zanzibar, Tanzania, The Residence Zanzibar has 66 spacious villas each luxuriously appointed with stylish contemporary furniture, private swimming pool and attentive service.The Residence Zanzibar is set on 32 ha of perfectly manicured gardens and a Spa that offers the finest Carita products.It boasts a mile-long powdery white sand beach, flanked by coconut palm trees and a Jetty that stretches 150m out into the warm waters of the Indian Ocean. ... more less
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- Also Known As:
- The Residence Zanzibar Hotel Kizimkazi
- The Residence Zanzibar Kizimkazi