I really want to give more stars to this hotel but unfortunately our stay was not perfect.
We arrived in the morning and the hotel had a room available and let us check in few hours earlier, which was wonderful. The hotel is new or at least looks like it is new, that is a plus. The room was clean, complementary breakfast offers many options and the gym is a good size with room to do yoga or other floor exercises.
Our problem was the service. Cleaning lady was knocking on the door every morning at 9.30 am when we told her to come later and that we need 30 minutes to take showers and get ready she said we have 20 minutes as she cannot go to a different floor until she is done with our room, otherwise she will not clean our room. We found it rude, especially that it happened to us two mornings in a row. When we told about this to the receptionist he did not want to acknowledge that there was a problem. The third morning cleaning lady did not come early but as I noticed that night she took all mugs from the room and I did not have a cup to make tea. Note the rooms have kitchenettes, which is very convenient.
Breakfast is offered till 9.30 am and if you come at 9.25 they will be already cleaning. I was trying to reach for milk for my coffee and the person who was cleaning literally took the ice bin with milk just while I was reaching for the carton of milk.
The hotel is nice and had good location, and we probably will stay here next time. The potential is there they just need to improve service.
- Official Description (provided by the hotel):
- Element Denver Park Meadows focuses on keeping guests feeling fresh, focused, and at their best. The hotel is located near Denver Tech Center and Park Meadows Mall and only 20 minutes from downtown. ... more less
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- Also Known As:
- Element Denver Park Meadows Hotel Lone Tree