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“lovely holiday” 5 of 5 stars
Review of Kalia Beach Hotel

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Kalia Beach Hotel
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3.0 of 5 Hotel   |   Gouves, Crete 70014, Greece   |  
Hotel amenities
Ranked #24 of 42 Hotels in Gouves
York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“lovely holiday”
5 of 5 stars Reviewed March 15, 2013

The hotel was small and friendly (family run) and was nice and clean,the food was good(we were fully all in),the puddings was mainly cake and fresh fruit tho.The hotel was situated just over the road from the beach and looked over the beach and sea and was in a quite position.
Gouves is a lovely quiet pretty and i felt it to be a safe place to be.Our visit was in october 2012 and woud definately go back to this area and hotel.
The only tip i would give to any one going there is to take your own tea and coffee as theirs was not to our taste.

Room Tip: May do not get a room near reception,but you can say that for any hotel.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Any
English first
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 10, 2012

My mother and I stayed here from 23rd-30th... What a total waste of money, even if it was cheap!
Service: At first we didn't have any problems with the bar staff. However, we found Ella to be quite ignorant. She pretends she does not understand what you are saying when she quite clearly does (she spoke to other guests in english but could not understand us?). On the other hand, the small, older waiter was lovely. Always smiling and trying to please you. However, most of the other staff could not understand English (apparently). They smiled, and knew manners so to us, we were not bothered as long as we were not being shunned away or ignored. Also, Adonnis will try it on with you if he knows you are single or travelling without men. Begins to get a bit creepy but he found another woman to pester so I wasn't really bothered.
Food: I would not even rate the food. Yes, if you are up for trying new things this is the place for you but I am not going to eat something when they do not even know what is in it! Many times they did not even know what meat was in the dish they were serving. Always a meat dish in a sauce, chips and a vegetarian option (mostly fish so how is this vegetarian?). Custard features in nearly every single dessert and fruit is always served. Bread was sometimes stale, you could not go up and cut your own fresh bread as that was for paying customers, we got the scraps put in a basket. If you were a 'paying customer' you were treated like royalty. However, we and other guests felt as if we were pushed out of the dining room several times when Greek customers came in. Breakfast was the best meal (the cleaner cooked this). However the manager would come in and take all the cling film over and let it lie meaning everything was covered in flies, I did not see the logic in this? Snacks or should I say snack was ice cream. Alright, nothing exciting but nothing to compplain about. We found ourselves and other guests we had made friends with going out to the Yacht cafe along the road. Complimentary snacks (olives, cucumber, salami, crisps, pineapple, carrots), we ate more food in snacks here than in the hotel altogether!! Oh, and the cook always seemed to be drunk. We seen him going to the bar ordering himself straight vodkas to take back to the kitchen. He also smoked in the kitchen.
Rooms: Were quite reasonable. Beds aren't going to be like what you have at home so we put up with this. Shower is a bit of a problem as water sprays all over but it dries up if you keep the light on. Fridge in room too, probably our saviour as we kept food in there seeing as we didn't eat from the restaurant much! We were originally upstairs over looking the sea, which was lovely, until the electricity went and we were moved to a room downstairs out looking a horrible garden which only attracted more flies and creepy crawlers into our room.
Location: It was literally a ghost town, but we did go when everything was closing. Up next to the anfield bar there are a few bars/clubs which look as if they would bring life to Gouves but obviously not in October. The hotel is on the flight path to Heraklion airport, you do get used to planes flying over every hour or so. We never were awoken during the night by one so no complaints there. Go into the local towns by bus, they are much more lively (even in october) and it is cheap as chips to get on the bus.
All in all, if we had not of met people whilst we were away it literally would of been the holiday of hell! Would I visit here again? If it was for free and in summer to actually see if its any different? Yes. If we had to pay again? Definitely not!!

  • Stayed October 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 31, 2012

my husband, myself, brother-in-law, sister-in-law and their two boys had a lovely holiday at Kalia beach. we arrived late on our first day and even thou the buffet evening meal had finished a few hours before we got there they had saved us all a plate of food, which I thought was very nice of them. The rooms are clean but basic but I don't go on holiday to sit in my room so I'm not that fussy, bedding was changed regularly and towels changed daily. We all thought that the food was very nice a few things to chose from during every meal time. The staff are very friendly and I can't believe that some people have moaned about them on here, they work very very long hours and you can't expect someone to smile all the time after all they are not on holiday they are at work!! the location of this hotel is excellent right on the beach and a small walk to shops and bars. Anyone going here should deffo hire a quad they are cheap loads of fun and its a great way to get about. If you are looking for a cheap, clean and nice food then this is the place for you.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2012

We, four of us, stayed at the hotel for 10 days early in October 2012 on an all inclusive holiday, it was fantastic value, the food wasn't particularly imaginative but tasted OK, and for the money was very good and plentiful. The receptionists helpful and, waiters and maids were brilliant. The room were kept immaculate and clean while the attentive, friendly and very efficient waiters, Yannis and Georgio, should be in a 5 star hotel.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 19, 2012

My Girlfriend and I (both aged 20)came to stay at Kalia beach for a week 6th-13th October. We arrived about midnight, and our first impressions were absolutely horrendous. As we arrived to reception the friendly member of staff checked us in and took us to our small and dingy room. As other reviews have stated, the rooms are extremely basic, however with the price we paid you can't really complain, however it could do with some updating. We were a little apprehensive waking up the next day with bad first impressions not really knowing what to expect, however we were completely surprised and by the end of the week we didn't want to leave!

Food: The worst of the food was breakfast, each day it changed from boiled eggs/scrambled/fried, and a few of the days had some bacon and sausages. However, every day had fresh bread, fruit, yoghurt, juice/coffee, cereal. After reading other reviews we thought we would be eating out a lot at dinner time, however we were pleasantly surprised at the food served at both lunch and dinner times, there was pork, chicken, beef, all in different sauces etc each day, it was mixed up well.

We were the only young couple there, however what really made the hotel/holday were all of the fantastic and friendly staff, but more importantly all of the guests! Being such a small hotel, you see the same faces in the restaurant and by the pool, everyone would chat to eachother and have a laugh which for us made it such a great week. The all inclusive drinks include Ouzo, Raki, wine, and beer. People in reviews complained about the beer being "crappy", but It certainly did the job and noone complained about it!

Possibly might be because of the date we went, but unfortunately Gouves is like a ghost town. We were perfectly fine with that as we had only gone to Greece for a chilled out holiday, however there isn't anything to really do apart from eat out at a few restaurants down the road. However, we would highly reccomend renting out a quad bike for the day, the place is on the corner outside The hotel, it is a fantastic way to explore the island and for 30 euros a day you can't complain!

Would without a doubt go back to this hotel again, great value for money, extremely friendly staff and guests, and unbelievable beaches!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thirsk, United Kingdom
17 reviews 17 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 18, 2012

To our lovely new friends, Big Bruce, Tracey ,Zippy, Dave, Deb's and Glen thank you all for making our holiday special.
When we arrived it was tipping it down, the reception staff were quick and efficient we were given our room which was as stated before was dated and in need of renovation, but also clean which was all we needed. Beds were fine and towels were clean. We went to the pool bar as it was almost tea time and as this is a very small hotel we soon met some of the other people staying here..
Myself and my mom only drank wine or beer so can only comment on these ... they were ok, beware of the white wine tho it is stealth
wine, you stand up and then realise you cant stand up .
Bar staff were also good, Yanni worked really hard as barman and restaurant waiter. Ellen was not moody as i have seen in other reviews. She speaks very little English so doesn't get into conversations but she does know a thankyou and a smile and will respond to how she is treated, i hope you are lucky enough to hear her sing as her voice is beautiful.
the pool area was clean and tidy and we never had a problem getting a sunbed, the toilets behind the bar could do with a clean a little more often than the were but not a major problem.
Meals were all very nice, always a veggie option as well as a selection of meat dishes, breakfast was a bit samey .. mainly continental style meat ,cheese and boiled eggs.
There is no entertainment to speak of at the hotel...there is a man that sings and plays a guitar in the restaurant on the sea front. Beware if you are female and travelling without a partner he will try to get you to go out with him and that can start to feel a little creepy after a couple of days.
Gouves is a really quiet resort with a beautiful little church overlooking the sea about a 10 minute walk away, well worth a look. There is plenty of beach space either direction from the hotel, sunbeds are 6 euro a day here.
All in all this is a really good hotel for the money you pay, remember that it is a value for money place and you wont go far wrong. This hotel is small and the people you meet will make it for you, and it is really easy to meet like minded people here, thanks to you all :))))) xx

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 17, 2012

I dedicate this review to Maureen, Sharon, Zippy and Alright Dave.

We have just visited the Kalia Beach hotel for a week commencing 09/10/12. Had read previous reviews and was a bit apprehensive and to be honest I didn’t know what to expect. So here goes!
First of all let’s deal with the negatives reviews and make it clear to everyone - you get what you pay for, if you want a week in the Ritz for £300 forget this place. However, if you accept the basic fact that for £300 (or thereabouts) this place is alright.

When we first arrived the reception staff were spot on, we checked in quite easily and were escorted to our room in the main building Room 114. Once inside it was awful, the room was dark and drag and in desperate need of renovation, not just redecoration. The room was tired, with drab fixtures and fittings. The lights in the bathroom did not work and there was a wet patch on the mattress. The furniture looked as if it had just come from a second hand shop. We went back to reception and were moved straight away without any issues to the newer block out the back of the main block and this room was spot on.

You will also notice what appears to be a brand new building opposite the main building also called the Kalia Beach Hotel, but this was closed and to be honest I would have been over the moon to stop in these; they looked brand new, modern and quite tasty.

Our Rep was excellent and new her stuff, so thank you(Jet2).

There are a few trips to go on but be careful which ones you choose, the Greek Night is not that clever.

The Hotel Staff are spot on and most of them can’t do enough for you, the food is all traditional and the Chef really goes out of his way to make sure he provides a good choice of meals, invariably there were three choices for lunch and evening meals and yes there is plenty of pork, but we had veal, beef, chicken and fish. Breakfast was a bit of a drag, yes there are always boiled eggs and warm beans, sometimes the baked beans are swapped for kidney beans, don’t ask me why kidney beans. There is plenty of Greek salad and once a week you get bacon and eggs, but don’t expect best back Danish, it’s more like scraps.

Drinks, you can drink as much as you want from 11am till 1030pm, it’s all local and comes in plastic glasses, which to be honest are crap. You can also get an ice cream after 3pm, but be warned, don’t ask for one before that time, you may offend Ella!!!!! The owner really takes a pride in the Hotel and care for it passionately and I dare say it is no different from any other Cretan Hotel in this category, there are more in the resort, some of which are cheaper than this and others that are more expensive, I’m just not sure you will get the same value for money from any other.

So the big questions are – would I recommend this Hotel to you – to be honest yes. Would I go again – yes I would because as I said at the beginning, you get what you pay for. But what makes this place really worth visiting is the guests, we had the best holiday we have ever experienced and that was down to the can do attitude of all the guests we met and spent our days with, the place is so small that everyone got on, everyone spoke to each other and we all had a great time. So then it’s the people that makes this Hotel a place to visit however, you can’t arrange who goes, you will have to go yourself and make the most of it.

Room Tip: Don't go late in the season as the newer part of the hotel is mothballed for winter and you coul...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kalia Beach Hotel

Address: Gouves, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Gouves
Hotel Style:
Ranked #24 of 42 Hotels in Gouves
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kalia Beach Hotel 3*
Number of rooms: 70
Also Known As:
Kalia Beach Crete
Kalia Beach Hotel Gouves, Crete

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