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“Pleasent stay but not again!!” 3 of 5 stars
Review of Klio Apartments

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Klio Apartments
4.0 of 5 Hotel   |   Gouves, Crete 70014, Greece   |  
Hotel amenities
Ranked #18 of 40 hotels in Gouves
Goxhill
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Pleasent stay but not again!!”
3 of 5 stars Reviewed August 16, 2012

Just arrived back from a 14 day stay at Klio apartments. Rooms very basic and in my opinion in urgent need of modernising. The rating of 3.5 star accomodation was ambitious and more like 2 star. Staying on a self catering basis i was dissopointed with the lack of utlensils and equipment to cook - no microwave, knifes and forks, cups etc only 2 rings to cook on and a frying pan. I was amazed there were no toasters in the rooms - apparently there weren't enough and people were fighting to have them so therefore none in any of the rooms - very dissapointing. Sheets and towels very rarely changed throughout our stay, bins not emptied and never saw pool cleaned and maintained in the time we spent. Taking a young baby of 9 months the playground facilities such as the swing were broken and unsafe to use and the indoor play area was not always availiable to use due to conferences taking over all the hotels facilities. Very few staff on sight however those who were there were helpful and friendly. Lots of early nights due to lack/NO entertainment and claims of the advertised activities karoke, bbq, greek nights as well as others never happened. Be warned air conditioning and safety deposit box is an additional cost of around 100 euros. Overall an enjoyable stay but use the room as a base to explore from but not to surround yourself in luxury.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 15, 2012

Just arrived back from a 7 day self catering stay at Klio apartments and am sorry to say I will not be recommending the accommodation. We arrived at 5.30pm and actually got into our apartment at 8.30pm as there was an electrical problem in the room, a number of other rooms had no electricity. Once we got into the room the electtrical wires we left uncovered, we also discovered that the AC was only available in the bedroom, as soon as we used the shower the water would not wash away and in fact when you turned the tap on water came up out of the drain, creating a disgusting smell in the bathroom, we reported this on the morning after our arrival to Maria, she was helpful, although we were disappointed when we returned to the apartments at 6pm and discovered that the problem had not been attended to, we therefore showered at the pool showers! We reported this to the Olympic rep, and the problem was corrected the next day. The electricty was off again on the Friday, on the Sunday, whilst we were out the Electrician came to replace the cover on the electical box and left his tools and the mess, this was still there when we left on Tuesday 14 August. We did have a great holiday as we love Greece, just will not go back to the Klio, In our opinion these apartments require upgrading.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Brackley, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 13, 2012

We arrived at 3 am very tired to find out there was no one to check us in, we searched for a key so we could try and get some sleep. They have 3 buildings so finding our room took a long time as no map or anything was provided. No water left for us and all shops closed. Food is very basic and miss matched ie one day we had choice of maccaroni cheese, pasta and cheese or plain pasta!! breakfast was the worst meal, no fruit and no fruit jiuce.

The all inclusive is a joke and cost us a fortune as there are so many exclusions, no snacks, no ice creas, only ouzo and brandy apart from wine and beer. The brandy had to be served with cheap cola to be inclusive which is disgusting. And at 10 pm the all inclusive stops!

The staff were nice when you saw any! food was cold every day and you couldnt see what you was eating as only 1 light worked on the terrace so it was very dark and toohot to sit inside.

It is not an all inclusive place by any stretch of the imagination. No clean linen, twice towels were changed, no loo rolls, bins not emptied. SO it cost us more than we hoped as booked an all inc hol so expected it to be just that but they did not get what ALL meant!

We stayed aweek and on day 7 we was then told our meals were not included! a 7 day holiday to them means you can eat for 6 of them!¬ Complete madness, i would strognly adivise against staying here its certainly the only all inc holiday i have been on where not alot is actually included.

We definately did not put any weight on though so 1 plus point ha ah

Room Tip: try another hotel
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  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2012

My son and I have just got back from a really pleasent relaxing stay at the Klio apartments.
The rooms are basic but clean, we stayed all inclusive so did not use all the facilities in the room apart from the fridge which was a godsend.
The food was very nice and a reasonable selection, my son was 10 and I had no quibbles from him which I believe to be a really good indicator if the food is not up to scratch!!
The staff were by far the best bit, they could not do enough to help by organising trips, to personally arranging for our washing to be done before our return, nothing was to much of an ask
(Many thanks Maria & Leah) Two outstanding members of staff are the two barman (Marionos during the night and Giorgos during the day) they are both a credit to the apartments, Giorgos kept my Son entertained with pool and when it was quite he even gave him a game!! anything we asked for was dealt with immediatly. Marinos is a cracking guy who was full of good information, his English was excellent and there we no language barriers at all, he was a really good laugh and made the evening really enjoyable!!
We were lucky to meet some really nice people which made our holiday very enjoyable.
The pool area was nice and pool cleaned daily, the pool is a really good size and there was never an issue finding available sunbeds.
The beach is a small walk away and the hotel opposite was more than happy for you to use their sports facilities for as lon as you wanted for a small fee.
The only thing I would say is that this is a very quite area, if you want total relaxation this is the place for you, there is no entertainment at all which can be hard if you are trying to keep small children entertained.
On whole this is a great place to stay which is a credit to the people who own it and work there, many thanks again and hope to see you again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2012

Just had a lovely week at the Klio apartments. The staff were extremely helpful and friendly. Hello to Marinos, Yorgos and Leah!! The pool and apartments were clean. We enjoyed the food ( my 3 teenagers enjoyed all the meals). This is an ideal spot for a quiet family holiday, with trips out to Islands and local areas ( arranged by the local companies on the main road or ask at reception). If you want Benidorm, or rowdy parties this is not for you! The other guests during our stay were mainly Greek, I found this local vote of confidence reassuring.
Don't treat meals as an "eat all you can" buffet, there is a selection of salads, soups, 3 mains including a good vegetarian choice then fruits and a sweet. If you are likely to pile this onto one plate then complain there is no ketchup the Klio is not for you!!
The apartments are basic but clean with good A.C., put the shower curtain INSIDE the shower to avoid a wet floor that some have complained of. The hotel Super market is the same price as other local shops. The sea front has great sand and waves, a constant cooling sea breeze and a choice of Taverners.
We had a great holiday, thanks Klio!! xx

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed July 25, 2012

Spent over 2 months travelling Greece. My first stop was Crete and Klio Apartments.
Received a very warm welcome. (which is vital when you're tired). The room was spacious - actually the whole complex was spacious. Never felt crammed in. The staff were very pleasant and extremely helpful. If I needed anything (within reason), it would be obliged. I was so comfortable, it felt like home. In fact I returned another two times as I roamed Crete. After experiencing other similarly priced accommodation throughout the Island, Klio Apartments had the most to offer. If I return I Crete, I will return to Klio Apartments. Period.

Room Tip: No matter where you stay, see if you can get a room without neighbours (if possible).
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  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maidstone, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2012

We booked all inclusive at this supposed 4* apartment. The food was absolutely disgusting! Cold, no choice. The "pool snacks available twice daily" did not exist. The Maid service consisted of clean towels and a new sheet for the bed every three days, bin emptying which was essential as we could not put loo roll down the toilet - plus a toilet roll! There was nothing in Gouves itself, very boring you need a car. No entertainment, a pool which was OK but we never saw it cleaned once in 10 days. The toilets could not take 'toilet paper'. All inclusive was the worst I have ever experienced - drinks very basic. I would never go back there or recommend these apartment to my worst enemy - be warned!

Room Tip: We stayed in the apartments outside the main building. The "Garden view" which we paid ex...
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Klio Apartments

Address: Gouves, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Gouves
Amenities:
Beach Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Gouves
#11 Luxury Hotel in Gouves
Price Range (Based on Average Rates): $
Hotel Class:4 star — Klio Apartments 4*
Reservation Options:
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Also Known As:
Klio Apartments Gouves, Crete
Klio Apartments Hotel Gouves

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