We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Simply mesmerising” 5 of 5 stars
Review of White Island Tours

White Island Tours
15 The Strand East, Whakatane, New Zealand
+64 7 308 9588
Website
Improve this listing
Ranked #1 of 17 Activities in Whakatane
Attraction details
Phoenix, Arizona
Top Contributor
52 reviews 52 reviews
36 attraction reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
“Simply mesmerising”
5 of 5 stars Reviewed June 15, 2013

We had the luxury of waiting for a good day (meaning clear blue skies and calm seas). If you’re in the area for an extended stay, you would be advised to sign up early because they may not be sailing the one day you had planned. Tours can be cancelled due to bad weather/sea conditions. The tour company calls the evening prior to confirm the voyage for the next morning which is great since we were driving over an hour to get to Whakatane.

Even though the sea was pretty calm, my husband and I both took a motion-sickness pill (which we had purchased on our own) one hour prior to the trip; didn’t want to spend that kind of money and end up getting sick the entire time. We were fine. There was interesting reading material about the volcano on the boat; which helped because it was hard to hear some of the commentary out on the open sea.

It was a GREAT experience; didn’t feel rushed to take photos (ended up taking nearly 300 of them). Crew and guides were all very professional and friendly. You do have to be somewhat nimble to climb in and out of the bobbing dingy. There were only two dolphins sighted on the return trip; it was nice that they slowed the boat for us to catch a glimpse of them.

Tip: There’s a coupon in several of the tour books for a free bar of volcano soap which is a nice souvenir. Otherwise, you have to pay for the soap.

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

286 reviews from our community

Visitor rating
    236
    41
    7
    1
    1
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
United States
Senior Contributor
39 reviews 39 reviews
6 attraction reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
“Worth every penny”
5 of 5 stars Reviewed June 4, 2013

The ticket is pricey, but this an experience you should not miss. You may never again get a chance to walk around on the crater of an active volcano. We spent three weeks in NZ and Oz, and this was unquestionably the most memorable experience. The tour guides were excellent. The boat ride out was a bit rough -- it apparently was the first time they had gone out in 12 days due to rough seas -- and the ride back in was VERY rough.

Visited April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
13 reviews 13 reviews
7 attraction reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Being on an active volcano”
5 of 5 stars Reviewed May 27, 2013

By far our best adventure yet. Realistically - when are you ever going to get a chance to climb an active volcano and explore such a unique landscape?? Matt, Paul and Isaac were fantastic tour guides, with good attention to detail for every part of the tour. Safety was paramount and their knowledge was abundant and delivered with enthusiasm. Well done and thank you!
TIP: Bring a really old and tarnished copper coin to be amazed at the on island experiement (NZD 10c is good).

Visited May 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milton keynes
Top Contributor
59 reviews 59 reviews
26 attraction reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
“Very good Tour”
5 of 5 stars Reviewed May 10, 2013

The weather was great for our trip, clear blue skies and hardly any breeze. There was approx 30 of us on the trip, which was a good number as there was still plenty of room on the boat. Just before we got to the island we were given a safety talk and each handed a hard hat and gas mask, we thought this was just for show - ha ha little did we know!

I have had both of my hips replaced so was a bit worried about getting onto the island as you have to transfer to a dingy and then climb up stairs onto the jetty and then very carefully walk over the rocks. I needn't have worried the guys on the boat were brilliant and helped me all of the way. Once on the island we were slit into 3 groups, each with 2 members of staff.

The walk around the island and volcano took about 2 hours and was simply amazing, it was a once in a life time experiencing a active volcano, the views spectacular, and all the time the guides were giving us information and advice. There was quite a lot of sulfur dioxide on the walk so the gas masks were a life saver.

Back on the boat we were given a packed lunch each which was ok and headed back to the main land, all in all a great day.

Visited October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Top Contributor
80 reviews 80 reviews
29 attraction reviews
Reviews in 48 cities Reviews in 48 cities
73 helpful votes 73 helpful votes
“Interesting visit to an active volcano”
5 of 5 stars Reviewed May 7, 2013

We had good weather for the trip to and from the island and about 30 passengers on board. We saw some dolphins on the trip out. After landing on the island the near two hour walk was exceptional - a rare opportunity to get as close to an active volcano. Expect to breathe a lot of sulfur dioxide while on the island, depending on the wind, and wear old clothing. The commentary was informative and the crew friendly.

Visited April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed White Island Tours also viewed

Whakatane, Bay of Plenty Region
 
Whakatane, Bay of Plenty Region
North Island, New Zealand
 

Been to White Island Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage White Island Tours, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.