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Coconut Bay Resort & Spa: Traveler Reviews

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TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 508 reviews
508 Reviews
5.0 of 5 stars
176
4.0 of 5 stars
186
3.0 of 5 stars
53
2.0 of 5 stars
60
1.0 of 5 stars
33
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 5 hotels in Vieux Fort
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  • Rooms: 254
Address:
Vieux Fort
St. Lucia
Check Rates: $237 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Coconut Bay Resort & Spa

( 23-27 of 508 )
“Brilliant!!!!!”

Coconut Bay Resort & Spa

Apr 28, 2008
9/9 found this review helpful

I have just returned from a 2 week stay at Coconut Bay. I travelled with my husband and our 2 children aged 8&7.
We all had a great time.
We flew with Virgin and the flight was v.comfortable ice-creams during the movies was a nice touch. The transfer from the airport is great less than 5 mins.
On arrival at the hotel we found that we had been upgraded from a ground floor room to a room on the 4th floor. All rooms overlook the pool, the higher floor you go the better the view of the sea and the beautiful Maria Islands. Room was fine 2 queen sized beds good hanging and storage space (although I did pack extra hangers) fridge, safe tv (the kids were more than happy with the channel selections), the room and bathroom had all been recently renovated and were very clean. Voltage points are english sockets-Ladies don't bother with hair straighteners, no matter how straight your hair looks in the room it will be frizzy the moment you step outside the door!
We had no problem with bugs and ants, they spray the rooms every day and just be sensible-if you leave the balcony door open they will get in! We all wore lots of repellent at night and between us only got a few bites.
The resturants in the hotel were good. Main resturant- coconut Walk serves breakfast/lunch & dinner (with the exception of Sat & Tues which are caribbean and pirates night and food is served either outside or in the lobby area) all food was piping hot and of fairly good quality. The 2 a la carte resturants were very good personally I prefered the Italian (Bellagio)- they take the long trousers rule seriously! Both a la cartes operate as adults only after 7pm. The beach bar was great for a quick lunch and they are opening a pizza bar next to it in the next few weeks.
The beach isn't pure white caribbean sands-but thats because its on the Atlantic! seaweed was on the beach but I really don't see how the hotel could have kept it any cleaner than they did.
The pools are great,all around 3ft9inchs deep so ideal for the children to play. We hardly saw them, and we all loved the slides and the lazy river.
The kids club is GREAT we have a son and daughter and they were both reluctant to leave the club, we had to force them to have lunch somedays with us and not with the other kids and staff from the kids club! They run a full programme which includes nature walks, coconut painting,jewlerry making,tie dying and the best bit for the was the water park within the kids club. We have used lots of kids clubs in the past and this was definatly the best - infact it was probably too good!! If you want any more info on the kids facilities please contact me.
I used the gym daily which is well equipt and the grounds are really lovely to run round, although the beach is not so good.
We used the hotel laundry-it was VERY expensive I really wouldn't bother. On site there is a guest laundry, for $10 you get 2 tokens and powder, the machines are large and you can get loads in. Don't bother with the driers as they are very slow, make sure you take something you can hang clothes from and use you balcony instead.
To sum up our trip to Coconut bay I would say that if you have kids you can't get a much better. If you are travelling without kids they put you in the south block away from all the children and near the adults pool -everyones a winner!

  • This TripAdvisor Member:
    • Liked — Kid Club and views
    • Disliked — Expensive laundry and not seeing my children!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobandJay's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: April 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Can't rate it too highly”

Coconut Bay Resort & Spa

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5 of 5 stars
London
Apr 25, 2008
8/8 found this review helpful

We came to visit family over the Easter school break, for 2 weeks, and ended up getting married! We wanted somewhere local for the honeymoon, as it was only to be for 2 days, and the family recommended Coconut Bay Resort from their own experiences.

Within 30 minutes of booking in we had extended our stay for a further day (would have been more, if we hadn't been due to return to the UK that weekend) and I cannot rate the hotel and it's staff too highly. From the very start the service we received was of the highest standard.

The first evening there was a group with a young female vocalist; her voice was as fresh and clear as a dawn chorus and set the standard for the entertainment throughout our short stay.

The rooms were very clean and the kingsize bed was almost the size of our bedroom, back home! Food was varied, and fresh ingredients used throughout the selection in the main restaurant.

There was an adult-only pool near the Health Spa, and this was an enjoyable experience as we could use it and still be only yards from the sea.

Other reviewers have whined about there being sea-weed (it is the Atlantic.... what do they expect?) but the hotel appeared to have cleared a section of the beach and put rock barriers to shield from the weeds, without looking artificial or invasive to the view from the beach.

Also, I read a comment from someone about there being children; it is a family resort, so there will be children! Choose an adult-only resort (Sandals??) if you don't want to have children around; I am a teacher, so don't always want children around me when I'm on vacation, but there were not hordes and they were not loud or stressful. We even played pool with some of them (and got soundly thrashed!).

Drinks were freely available, and of great strength (I was on the 150% proof rum) but I didn't see any evidence of drunken behaviour. We also enjoyed the company of many of the guests, as they also were friendly and not at all reserved or withdrawn, as you might find at other resorts. Perhaps the overall positive experience of Coconut Bay Resort had an effect on them, as well?

Even though it is within minutes of the airport, it is hardly a major flight path as there are only around 4 planes landing and later taking off..... it's a way to grasp what time it is as they are pretty reliable and you generally are so relaxed that you lose all track of time, otherwise ;-)

St. Lucia is wonderful, the people are wonderful, and Coconut Bay Resort made our stay a memorable one.

For all those who moaned in a petty manner about the planes, the children, the food.......... get a life!!!!!!

The quad bike trip was also great fun, and a unique way to see parts of the island and meet some local people.

One word of warning; we had the couples massage at the Spa. I then plastered on my Factor 50 sun-screen (being a pale-skinned red-head) and sun-bathed after a leisurely swim on the nearby adult pool. What I didn't realise was that the massage oil in my skin would mean I was frying like a side of bacon in the sun! Luckily, I was only in the sun for around 30 minutes, but still got burned. Make sure you wash the oils off before applying sun-screen..... ouch!

We are already making plans for our return, not only to the island but also to the resort. Enough said.......!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jr1956's Summary
Date of Stay: April 2008
Member since: April 25, 2008
Was this review helpful? Yes No
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Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just Gets Better and Better!!”

Coconut Bay Resort & Spa

Apr 23, 2008
2/2 found this review helpful

Every time that we visit Coconut Bay Resort and Spa our expectations are exceeded!

This was our fifth visit to the resort, to all intents and purposes our second home! We stayed for the first two weeks in April and the weather wasn't at its best for this time of year - quite windy and more than average rainfall. This, however, could do nothing to detract from the beauty of the resort, its cleanliness and the most fantastic, friendly staff ranging from room maids to management.

Each time we have revisited, improvements have been made - a reflection on the change of Genereal Manager. The food is considerably better than in 2005, new chefs and Manager have implemented several improvements probably not noticed by a new guest but significant all the same. The buffet in Coconut Walk is miles ahead of any all inclusive resorts that I have encountered ,with varied theme nights, bbq's and roasted meats. Yes there is a Caribbean emphasis, you are after all in St Lucia!

The grounds, pools and beach are maintained to an exceptionally high standard with the staff taking immense pride in their work.

We as a family, 2 adults and two children - 8 and 3 - plus Mother in Law, have developed some fantastic friendships over the years and it is always a hugh wrench to leave. I give you my personal guarantee that you should enjoy a stay at Coconut Bay, perhaps we may meet you on our return there in August! I can not praise it enough!

Please do contact me - yorke.a@tiscali.co.uk - and I will answer any questions or queries that you may have ahead of visiting Coconut Bay Resort and Spa.

Visit and enjoy!!!

Alan, Dawn, Maureen, Olivia and Tom Yorke.

  • This TripAdvisor Member:
    • Liked — Too much to mention - Everything!!
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydal's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Age group: 35-49
Member since: April 13, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Resort and Vacation”

Coconut Bay Resort & Spa

Apr 22, 2008
3/4 found this review helpful

There is absolutely not one complaint I have about this resort. The food is excellent, comfortable rooms, beautiful beach and excellent staff.
Book this resort for your holiday and you will have a great time!

  • This TripAdvisor Member:
    • Liked — Beautiful view
    • Disliked — Having to go home!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot_Stff's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 23, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“If you can't have a good time here, you can't have a good time anywhere!”

Coconut Bay Resort & Spa

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5 of 5 stars
Niagara, Ontario
Apr 21, 2008
2/2 found this review helpful

I'll give you the view of my family of four (37, 33, 12 & 4 yrs old).
We just got back from Cancun and had a terrible time, so my wife, found a great deal to CBR through WestJet out of Toronto.

WOW, the resort was amazing, being so large, even at full capacity, it seemed like it was our own personal resort. You will never need to reserve a lounger, or a beach umbrella.
Sure the ocean is rough on the Atlantic side, but the beach is still nice (raked every day with tractor). For a nicer beach you can grab a taxi to the Caribbean side for the day.

Instead of booking day trips, we elected to hire a taxi due to the fact that our daughter gets cranky at times and if we needed to go back to the resort, we could at the drop of a hat.
I'm glad we did, we hired Wayne, who has a Taxi service.
He was fair on his price and gave us a very educated experience, He took us to the Volcano, the Botanical gardens and plenty of towns and great photo opportunities.
It total I think about 5 or 6 hours, he only charged us about $120.00 USD. total, so great we gave him $150.00. He stopped and climbed a tree to pick a coco pod and again to pick cashew pods!
The resort staff itself was nothing short of incredible, Big Ted in the lobby (looks like Shaq) is always ready with a kind word and a smile, bring him M&M's.
Crazy Charlie, wrote a poem and was drawing pictures for the kids.
Dona at the pool bar gave us her great shopping Tips.
Billie selling her goods by the pool was honest with the prices.
The photo staff was professional and were not bothersome.

Each and everyone of the staff would do anything for you, I asked Big Ted for a picture of beer and a bucket of ice, "No Problem he said.
Too much to say about this place, we did alot of research and we were very happy about everything.
YES, THIS IS GEARED MORE FOR FAMILIES, AND FOR THOUSE WHO ENJOY BOTH THE FAMILY AND THE QUIET TIMES' YOU WILL NOT BE UPSET.


Here is his number if you want to work out a deal for tours with Wayne, [--- --- ----].
Cheers.

  • This TripAdvisor Member:
    • Liked — The St. Lucian people
    • Disliked — seriously, nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Familydealfinder's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 16, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Coconut Bay Resort & Spa

( 23-27 of 508 )
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Coconut Bay Resort & Spa Address

Vieux Fort, St. Lucia